my mom went there today to get a trim. the young lady that cut her hair did the most all full…read morejob the worst haircut I've ever seen. she came home crying. she is 79 years old you need to do better. when my husband went into pick her up he said to her that is not what we her and him told her to do she had the nerve to say to him we tried to. Fix it as been a cosmetologist my self if. 29 years Were does it become. We. When she is cutting I am so mad. But. Her went back and a lady. Took her in and tried to fix her hair. I will be back to talk to the. Young lady that. Ruined. My. Moms hair.

Requested a shampoo, cut and style. Done very professionally and fast. Very nice salon, would…read morehighly recommend.

Very skilled technician and awesome customer experience. Clean and professional looking home based…read morestudio.

I've seen Colleen here for numerous visits now. Her maturity, confidence, experience and calm but…read moresure personality puts her clients at ease and gives them the knowledge that they are well cared for and trust that they will receive an expert service. I highly recommend her as your go to esthesician.

I have been going here for years. No better place for a "man's cut". Extreme value. I have referred…read moremany people here who have become regulars like me.

Words cannot describe the experience I've had with these people. Besides being rescheduled four…read moretimes (once was a half an hour before my visit) they left me a voicemail with another patients name and reason for their visit. I guess they mixed up our names. Completely unprofessional staff

Great place, professional, knowledgable staff. I had a procedure done two weeks ago, back again for…read morea second treatment tomorrow. They are very upfront about prices, they have been very realistic with my expectations and they don't over promise results, they have told me exactly what to expect. No complaints, and would recommend.

I am giving this salon a 3... but really it should be a 5 (for customer service) and a 0 (for…read moreactual hair colouring.) AMAZING CUSTOMER SERVICE DESK! They got me a full refund when the stylist turned my hair an odd shade of grey/blue. The stylist: did not do a good job on my hair; she also tested a new product on me she had never used before. She admitted her mistake but had very little time in her schedule to do my hair. She left it limp and flat; no style. It was an awful experience. I really trusted this salon and except for a great front desk, it was a major disapointment.

I visited the hair factory today, this was my first experience in St. John's Newfoundland being at…read morea hair salon and spa. I just moved back from Alberta last month and I was so excited to have a Newfoundland experience in a salon and spa. The pedicure that I received from the esthetician was so good it was a five. On the other hand my haircut experience was a one. If I could give it a 0 I would because it was such a disappointment. Stylist that I had was very preoccupied with the client that she had before me. Left me a few times. I feel that I was overcharged for my service, I do not feel that the shampoo that I was given was very good and I had a basic haircut. She blew dry my hair and did not flat iron it or didn't even show me the back in the mirror to check to see if I was happy and sent me on my way. I was charged $80 for the service and I don't even know what I got. My husband came to pick me up and was wondering what was wrong with my hair. I give the spa a 5 The salon is zero. My Spa experience was wonderful but my salon experience was very disappointing and I will never ever be back to the salon and I will spread the word.

I have made it my mission to go to new barber shops every time I travel. Most recently…read moreIndianapolis, Nashville and Montréal. Some fancy shops and some small shops. The Uppercut is one of the top shops I have been too! A great cut by a in knowledgeable barber. Fast friendly service!

This is such an awesome place. My husband was taken right away! I got to pick my game to play on…read morethe Wii. My husband said it was the best haircut he has ever had! The price is reasonable and he does great work! We will definitely be back when we are in town.