Terrible nail job. Tried to get the guy to cut my nails down as I like a shorter nail. He gave me long thin nails which promptly broke the next day. Made me pay for a cut down even though he didn't cut them down but God forbid, had to file. Cut my cuticle when he wasn't paying attention when he was using the grinder, edges were all rough and had to give myself a manicure after it was sooo bad. Oh yea, he was rude as heck read more

Very disappointed! Made an appointment for noon. Arrived and escorted to my pedicure chair where I sat for over 20 minutes. My water was getting cold and it didn't appear anyone was even close to providing my pedicure. I finally just left. This was the last straw as the previous several times were NOT the quality I was used to from Venus. (Nails not fully painted, no massage, incorrect services) I will not be back. read more

Great service and nail techs Kevin is awesome! They all are! Got exactly what I asked for. Good happy vibes. Not many techs so can get busy at time. I'd recommend going earlier in the day or just on a random day that's NOT the weekend. Expect a wait if you're going without an appointment on the weekend! Again, great place! read more

Venus Nails & Spa - Waxing Near Me - Stafford, Virginia

Went here with my mom and it took 2.5 hours to get my nails done 40 minutes of it was the nail tech trying to do the flower design . What I showed her versus what I ended up with very different read more

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Being a guy, I rarely get pedicures, but I always like to take care of my feet. I came here to get a sports style pedicure and they did an excellent job! Very attentive and non-rushed. I'll definitely come back! read more

If I could give Venus nails 0 stars I would. The service is terrible. They did my nails and it took so many hours to dry, even when I went to bed that night the polish got smeared, when I looked this up it said this could be due to old polish. I decided to give them another chance because I had a gift card, I explained my experience to the owner and she immediately just tried to upsell me and ask "well, do you want gel this time?" The gift card did not have an expiration date anywhere but they refused to take it because they said "it's expired" when I explained this to the owner she did not care, even after I explained to her that what she's doing is literally illegal under the code of Virginia. NOW they have a big sign that says gift cards expire after a year. These people are complete CROOKS!! SAVE YOUR MONEY AND DO NOT GO HERE!!! my elderly grandmother wasted $50 just to buy me a special gift she thought I would like and she doesn't work or have an income. Please please please save your money and do NOT come to this TERRIBLE establishment. They don't follow the law so who knows what else they are comfortable doing... you could easily get a fungus here read more

My experience with Cindy was good. I got an acrylic full set (ombré), aside from mentioning one misshape nail, it was fine. Not much conversation as she was on the phone which is also fine but it was a little awkward. Cindy was very nice though. My experience with the #2 spa pedicure with a different nail tech wasn't the best. The treatment up until the painting was good. I asked her to correct the issue in the store which had nail polish on my skin, halfway painted and some smeared off. She reapplied the nail polish which helped a little. Got home and did my normal day to day things and the color smudged off on two nails. I didn't get a gel pedicure, but I should be able to get regular nail polish on my toes and have it stay on. I attached the some pictures of the nails Cindy did...and the pedicure in store and the rest at home. *please excuse my toes read more

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Absolutely love my nails every time. I've gone to other nail salons in Stafford and they always do them too thick. Zolah (probably spelled wrong) did them perfectly today and did a pretty fold design as well. read more

Venus Nails & Spa - Waxing Near Me - Stafford, Virginia

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I visited the Venus today for the first time and I didn't know what the hours were but it was close to closing time but they took me for a spa pedicure. Another young lady was in the shop and it started out peaceful but she got worked over a personal issue with her feet (she shouldn't have been there with her problems) but she caused a big commotion and fused at the employees for what seemed like an eternity. The employees handled her very well and were very respectful to her in-spite of her terrible behavior. I say all of this to say that the shop closes at 7:00 and I didn't leave until after 8:00 so much care and work went into giving me a great experience and I will be going back again. I'm glad I decided to stop in their shop today!! read more

I went to Venus. I enjoyed my service which was a manicure, pedicure, and wax. I will be coming back. I love the time the girl took on my feet. The dipping wax is an excellent add on in the area. read more

Venus Nails & Spa - Waxing Near Me - Stafford, Virginia

Went in to get eye brow and lip waxed. I usually thread my eye brows, but couldn't get to Tyson's corner. I loved this place. The lady was super sweet and did an amazing job. I didn't even have the usual reaction I have to waxing. I went back a few weeks later. Saw someone else, she did a good job as well. I will keep patronizing this place! They're great. read more

I'm super picky about getting my nails done and who does them. Ive only been here once prior for a pedicure as I'm not picky about my feet. The place is nice and clean. For irrelevant reasons I went here and got my nails done on a whim. I honestly was nervous about not liking my nails because that's who I am as a person. Henry did my nails though he was gentle and friendly. He kept me informed on everything he was doing which was kinda of a nice plus. (since I was not used to how he did my nails compared to how I usually get them done). Most importantly my nails came out great! They are not too short or too long for me. He understood what I wanted for the length and shape. I love them and will be back, it's worth giving them a chance here. There was just no major wow factor (hence 4 stars) but I'm good with Edit: two days later. Went back for a pedicure 10 out 10. Got the deluxe. Still here. Currently in heaven. Take all of my money read more

Venus Nails & Spa - Waxing Near Me - Stafford, Virginia

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Made an appointment a week in advanced for my daughter who had prom coming up. We showed up on time for our appointment and had a seat in the waiting area. Another lady came in and was immediately seated at a nail station, then another group (with five people) came in and was soon seated at a nail station. 45 minutes later my daughter and I left, as she had another appointment scheduled. Terrible customer service/time management. read more

Super clean facility and they use plastic liners in their pedicure chair which is what keeps me coming back but honestly to date the pedicures have only been mediocre UNTIL today! Today I had a pedicure with Susanna and she reminded me of the relaxing experience a pedicure should be! She took her time and every phase of the pedicure was relaxing and meticulous. It was the best pedicure I've had in the three years I have lived in Stafford! If you go, make are you ask for Susanna! read more

Overall I liked the quality of my nails. I had different techs for my pedicure and manicure. The pedi tech was an older lady who didn't speak to me. But I realized this was bc she spoke little English. She was really nice and did a great job. When I got my mani she checked on me again and said it was nice. My mani tech did a good job with my dip polish, but didn't initially clip the dead skin until I asked. She thought that using the mechanical filer pushed my cuticles back enough and it looked like it did. But I hate having dead skin. The salon looks really nice and clean. The sterilizer is visible. The waiting area is comfortable. There's a good selection of polish (gel, dip, and regular). There was peaceful music playing. However, the owners daughters were getting their nails done then played which didn't fit the peaceful environment the nail salon seemed to be striving towards. Overall the customer service is good, the quality is good, there isn't a whole lot of staff but the salon is new. The 20% discount is worth trying it out. read more

Venus Nails & Spa - Waxing Near Me - Stafford, Virginia

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I get gel nails (full set and fills). I switched from another local nail salon to Venus Nails & Spa about six months ago. They are very nice and always professional. The color options and their willingness to try new designs is amazing. I've always done a single color with nothing special added and since I started coming here, I've felt much more comfortable to try new things. I have definitely stepped out of my comfort zone and they've been willing to try all the different designs I've brought in. My daughter loves coming with me to get her nails done too and they treat her just as great as they do me and every other customer I've seen walk in the door. read more

This salon is located at 50 North Stafford Complex Court #106 , Stafford 22554. In my 3rd visit, I found the technicians on their rudest moment; except for Susana and the manager. The moment I walked in I told one of the staff I need basic pedi. And I even signed to their piece of paper for a pedi. But this woman told me to have a sit to one of manicurist table... not pleasantly. As if I was there to mess her day. The attitude of this other staff was very blunt and harried when I sat at her table. Not even looking at me. Told me in a harried manner to pick my color. And asked me in a irritable tone what do I need and look at my fingers judgmentally. When she found out I just need a basic pedi. She yelled at the lady who walked me in. She just went and pointed at Susana without telling me where to sit. I stood in the middle of the floor looking dumb. Susana did my pedi. I asked her in broken Spanish if she does design she said no and told me she will asked someone to do it. I asked one technician who did my pedi before if she can do my design she just gave me the sideway look and speaking without stopping from walking and pointed at Susana, looking irritated. Then the manager told this rude technician to do my design, but I finally had enough and told him it's okay. I will pass. I will never go back there even though they are only a mile from where I live. Goodbye Felicia! read more

So, I hate it when you ask if the person can do ombre nails and they say yes, and then your nails turn out like this (see pics). The pink on some nails went up to the top of the white, this was not ombre. Also, there were some sort of red flakes in the powder that Kevin used and there were streaks going through the white. I am happy that this was paid for with a gift card for my birthday, but I won't be back here. I came once when this place opened and they messed up regular dip powder on my real nails. I gave them a second chance but will not be giving them a third. Not saying this is the worst in the area but it's up there as a close second. Update: I'm sitting here thinking about how my nails were done and realized that this guy did a full set of acrylic nails, not ombre dip powder nails like I asked for and paid for. I have my own dip powder system and have had dip powder nails done previously at another salon. This guy glued tips on my nails, dipped a wet brush into powder and sculpted it onto my nail. Then, topped the finished product with a gel topcoat and I had my hands under a UV light! Wth!! I was in a rush because I was leaving to go on a trip, that I didn't even realize what was happening. BEWARE! I highly recommend never going to this salon! read more

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Love this place! Kevin is awesome at doing my nails. I've gotten nails done at other places but this place is hands down, the best!

Not the best and possibly not even good and pricey . Went back to have one toe nail repainted cause it looked so messy and polish uneven , not everyone there can pain nails and should not be trying to either carved me extra for one corner of filler which other salons in area do not . Will not go back , too many other places in stafford that are so much better. Even when I went back it did not look great and you can feel they do t like any complaints read more

Giving this place three stars ONLY because of the cleanliness of the place and the friendliness of the gentlemen working in the front. The stars stop there though as I had a really mediocre manicure by a tech that acted like I ruined her morning. There must have been a shortage on nail polish remover as she didn't even remove all of my polish before she started the manicure. Had to point out areas she missed which appeared to have annoyed her more. The hand massage was limited and pretty worthless. Since I didn't want any color, she slapped on two coats of top coat, charged me $17 and that was it. Top coat cracked on all nails by the next morning which was weird. Only know I won't be going there again, but if you do, pray you get the friendly guy. read more

Nice nail salon. Nice people and very clean and updated. I thought the prices were reasonable and they accepted walk-ins.

They are usually pretty quick and always friendly, I always leave happy and my nails always look good

I have experienced the best pedicure by Mr Henry great attitude outstanding customer service and attention to detail! I will be coming back and letting my friends know about Mr Henry :) read more

Tried giving this place a couple of tries. Have been 4 times due to its proximity to my house but always disappointed. Mediocre nail polish, nails are never files equally, gel polish bubbles up and they really push gel polish on feet because regular polish takes forever. All in all, staff is nice, prices higher and product mediocre. I paid $85 for a gel fill and pedi. read more

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the workers are so sweet and make conversation with you. the young girl did a amazing job on my nails. i don't know why i ever stopped coming here. its a little pricey for me but you get what you pay for. read more

Venus Nails & Spa - Waxing Near Me - Stafford, Virginia

Make an appointment, for what??? I called at 1:15 to make an appointment and was told that 2 nail tech were available at 4pm. I traveled 25 minutes to get there, I was 5 minutes early and at 4:45 I was still waiting. Cindy, the one I spoke to on the phone for the appointment could only say I am sorry we are back logged, I can make an appoint for you tomorrow. I think this is not professional at all, do they need lessons in how to schedule appointments because this is not acceptable in normal businesses. read more

My day started terribly and Mercy at Venus turned it around! I had a 9 AM appointment at another local salon and was asked to until my technician arrived. 15 minutes later I asked for an update and was told to just be patient. I called Venus before they opened and asked if they had an opening when they opened (9:30) for a mani, pedi and brow waxing. Gentlemen on the phone told me to come on over and they would take care of me. I arrived with the staff ready to service me. I typically only do a basic pedicure, but was talked into a more expensive package and IT WAS WORTH IT. Unlike other salons, Mercy took time to to make sure I was satisfied with every treatment in the package. She was constantly making sure I was comfortable and happy with her work. My manicure was just as great, she really got all my gross cuticles and was very attentive to every nail. This was truly a great first experience with them and I'm so pleased 1 person was able to do my mani, pedi, and wax. At other salons I feel like I'm just being passed between people. Will definitely be returning to see Mercy for my next "self care" day. read more

Gave this place a try, since it was new. Very clean and neat, but the service is horrible and the prices are super high. I got a pedicure, I requested a regular pedicure which was $28, I was told if I wanted the pumice stone used that would be an additional $10, everything that is included elsewhere is extra here. The lady that did my pedicure was very rough, she kept clipping the skin on my toe until it bled, even when I told her to stop it was hurting, now it looks infected and STILL hurts! The polish job was horrible as well! Worst $38 ever. Save yourself the time and pain, go somewhere else! read more

I visited this place in early March 2019 for a pedicure. Great service and friendly staff. My technician did not speak to me but honestly, that's how I prefer for my pampering appointments to go. I received a regular spa pedi. Within 2 weeks my polish had chipped (which is not uncommon for me). Fast forward to April 11, 2019, I returned for a gel mani and gel pedi. A little lady named Kim completed my services. Super sweet and super quiet, perfect! However, she missed a step during my pedi session and before I even had the chance to address it, she acknowledged and offered the rectify the situation, another bonus. I had a little gel polish around my cuticles but honestly, it was not a huge problem for me until it began to lift from by skin and nail bed three days later. Here's where this review gets good! - I went into the shop yesterday - preparing to be stern and complain about my nails. I saw Ms. Kim as soon as I opened the door and showed her the one toe nail and one finger nail that I wanted repaired. She proceeds to take me to one of their spa pedi chairs (which are THEEEE best, btw!) and commences to take off all of the gel polish on my toes and fingers. Confused, I asked why??? and she patted my hand and said, we'll fix for you. Enters Kevin (the gentleman who sits at the very first station) who polishes both my toenails and fingernails with the gel polish and confirms that I am satisfied before he tells me to have a great evening and invited me to visit the salon again. My mani and pedi are flawless! I am currently living in North Stafford and this salon is very convenient to my home (as well as many others) but it's this kind of care, consideration and customer service that will keep me as a patron of Venus Nail and Spa. Excellent! read more

Firstly, I would have loved to give this establishment 4 or even 5 stars. The quality of the nail and pedicure services were excellent. However, the manner in which it was doled out and to whom, was abysmal. I watched several other patrons who had come in approximately and hour AFTER my arrival, be treated ever so kindly and whisked out. Another customer expressed her consternation on the time it took to complete her services in comparison to other customers. I too spent THREE HOURS in what should have been about an hour. It was apparent by my own experience and watching how some customers were given preferential treatment while others were treated like non-paying customers that this nail salon may prefer only certain customer types. Suggestions: If this salon is understaffed, hire more staff or tell customers, up front, the wait for service will be long. Consider posting prices to prevent the perception that you may unequally charge customers. Sadly, although a convenient location and the services were great, I will not return and will continue paying for services rendered in a timely, professional (i.e., greet ALL customers, don't text and talk on your phone, and take care of non-related work activities while servicing a client and then expect a tip for rude, flippant service) elsewhere. read more

I like the cleanliness of the salon that's what brought me here. Have been here when they first opened and this June. Both times where fine. Today came in for a pedi and gel mani worst job ever !!!! Very disappointed !!!! They are so close to my home and really wanted to be a long time customer. Not sure if I will give them another try. read more

Disappointed. Prices higher than other salons, quality poor. Can still see the edges of my prior nail polish (pink) under my darker new polish; so the polish was not fully removed. Spots missed on the new polish, can see nail, even though I pointed it out. Not pampering, such as massage, lotion just dabbed on back of hand. Tools were wiped and placed in sterile bag, closed like resealed, put back in drawer and reused-not sterilized in machine. I had nail polish smears on the palms of my hand when I left, not my mani, smeared polish on the manicurists hands smeared on mine. My tech kept stopping to check her phone. read more

I will never come back to this place again. It is a Tuesday and I'm off work and my 5 yr old daughter is off school so I thought how nice would it be to go get our nails and toes done since we had been cooped up with covid for the past month and are better now. I picked venus nails near my house because it is a well known place. I walked in the door and they asked what I wanted and I said a manicure/pedicure for myself and my daughter. they said ok and I asked if they can do dip on my nails. they said yes and then asked me multiple times if I had gel on my nails and I said no iust regular nail polish. we sat and they started on my daughters nails. my daughter showed the lady what colors she wanted (purple and blue) and the lady continued to bring pink nail polish multiple times despite being told the color purple and shown the color purple. then when they came to take off my nail polish the 2 ladies were arguing with each other about who was going to do my nails because neither one of them wanted to do them. my nails are short and apparently that was a problem for both of them as I was asked multiple times if I wanted to do acrylic or gel with tips and I said no to that. I just wanted my nails cleaned up and just black dip on them which was ALSO a problem for them as well. I have NEVER been treated this way in my life at a nail salon and I will asaddeningbsolutely never give these people my business. my daughter and I were the only ones in here and you would think it would be easy to give top notch service when you're the only people in here besides the workers but I was wrong. Even my 5 year old daughter said it was not nice that they treated me that way and did not want to do my nails. It is so incredibly saddening. read more

Love this place! Customer service is superb! The remember us when we come in and always ask how we are doing and how our life has been going. Look forward to a nice relaxing time at each visit! read more

I would give zero stars if I could. I've tried getting a pedicure here three times now. The first two times the wait was too long so the third time I made an appointment. When I showed up for my appointment it was never written in the book and the wait was going to be long. There are too many other places to go to deal with this ridiculousness. read more

They do a good job with doing nails but I noticed that the owner never covered her mouth when she was coughing right next to people, it made me feel very uncomfortable and it was unprofessional of her to do that. read more

Poor service. They are not ready for heavy loads of customers. Made an appointment than waited another hour before I left to another salon. They kept on saying 5 minutes. Short staffed and poor attitudes. Wouldn't recommend read more

Lisa was great. I made a 930am appt for a Saturday morning pedicure. She did a great job cleaning up my feet and taking care of my toes. The facility is clean and the chairs are nice. Sooo many colors to choose from. When I was sitting under the dryer, they were getting quite busy. There were only 4 techs working. I had a great experience and hope they become my new go-to place for nail services. read more

I was excited to see a new nail salon pop up closer to my house! I decided to stop in this afternoon for a manicure and pedicure. From the outside it didn't look very busy so I was like all right! I should be a in and out in no Time - and I was right! I walked in and before I could even tell them what I was there for - an older lady doing nails looked at me like I had 3 heads and said ..."sorry we are too busy - come back later"... there were 3 nail techs and 3 customers.... WOW! I would of waited 15-30 minutes soaking my feet...and relaxing...but I didn't even get an invite to wait! Not sure how long this salon will be in business with this type of service and not even open on Sunday. I went to the next shopping plaza and was welcomed in and treated like a customer should be. I was happy to spend my $107 and left Jenny a nice $20 tip for her great service! To bad Venus Nails..I won't be back...but I will be back to see Jenny! read more