1. Verbal Beginnings

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    Columbia, MD

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    Verbal Beginnings

    5.0 (1 review)
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    3 years ago

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    Apple Pentagon City - iPhone 14 Pro MAX craziness. Lol.

    Apple Pentagon City

    2.5(321 reviews)
    24.9 miPentagon City
    $$$

    Went yesterday to get my iPad camera fixed. It's clear at this juncture that Apple is only…read moreinterested in selling products. Anything older than 2 years they don't fix under Applecare (unless you pay extra). Can't even order the part for someone else to fix it. They'll sell me a refurb for $387 though. Went to my local cell repair store and not only will they change the camera - they'll do it for $160. Yeah, I'm good on the Apple Store going forward. The service rep was nice and parking cost me $4 (mall). ** The store just called me next day (Mon, today 2/16). Unit is ready for pick up. That's faster than the $387 refurb unit Applestore ordered that would take 5 days lol.

    Zero customer service, despite high-ticket purchases…read more I came to the Apple Store at Pentagon City to pick up an online order of over $4,000 worth of products. Naturally, I expected at least basic courtesy. Instead, the customer service was literally nonexistent. I was not even greeted or heard a "hello," no "please," no "thank you." The entire interaction consisted of three dry phrases: "You have your ID?" "What's your name?" "You're all set." That was it. It honestly felt like I was interrupting the staff from making on the floor sales or just being a bother. I wasn't looking for anyone to roll out a red carpet but I kind of expected a minimum level of professionalism and politeness, especially from a brand that supposedly prides itself on customer experience. This was the most impersonal and dry service I've received in a long time. Next time I'll just wait and have items delivered.

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    Apple Pentagon City - New stuff all the time.

    New stuff all the time.

    Apple Pentagon City - Apple Vision Pro

    Apple Vision Pro

    Apple Pentagon City

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    Expeditions With National Geographic - Blue footed boobie!

    Expeditions With National Geographic

    1.7(27 reviews)
    21.9 miDowntown

    Truly rotten experience: -Tour sent into a war zone…read more -No information from NatGeo sent to customers -Empty promises of "we are watching the situation" -Tour cancelled too late while enroute even as the entire American naval armada is present in the Gulf -No help in securing emergency evacuation -No one on return to US compensating customers for cancelled tour -Frequent phone calls to secure refund status turned away with "a VP is now looking into the situation" -Truly a pathetic organization: disempowered customer service; runarounds on refunds; failure to safeguard customers when war is obviously about to break. NatGeo is the used car lot of the tour industry and a scummy bottom of the barrel set of ethics.

    If you're independent and adventurous, these cruises are NOT for you. We went on the National…read moreGeographic Lindblad trip through Costa Rica expecting an "expedition" as described. It felt like we were in a kindergarten class field trip. Every single minute of the trip was scripted and chaperoned. The "excursions" primarily took us to areas we could have easily gotten to by land had we planned the trip on our own (with maybe one exception). Every hike was actually a nature stroll and you were required to stay with a group including their guides the entire time. The "highlight" of the trip was supposed to be hiking to waterfalls...that turned out to be three hours on a tour bus to a hotel that marketed mediocre waterfalls. Even on the hotel grounds we were required to stay with a group and tour guides all day. The zip lining in the hotel property was incredible, but something we could have easily done without going through National Geographic. Every night there was a mandatory briefing in the lounge before dinner which interrupted the sunset views. We skipped the briefing one night to watch the sunset and see a huge pod of dolphins, the cruise director came out on the deck and made everyone come inside. Based on the advertisement, we were not expecting a luxury cruise and were ok with in order to experience a true expedition. Since that wasn't the case, we were disappointed by the lack of activities on the ship...no TV in the room, no pool, hot tub, etc., just a few board games. Again, this would have been fine if the adventures made up for it. I will say that the food was incredible and the hospitality crew was fantastic.

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    Expeditions With National Geographic - Woah! Giant Turtles!

    Woah! Giant Turtles!

    Expeditions With National Geographic - Just a sea lion saying hello!

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    Just a sea lion saying hello!

    CMAG & Associates

    CMAG & Associates

    5.0(1 review)
    17.2 mi

    I just took my BLS here and my experience was great! The office is very clean and welcoming and the…read morestaff were very friendly. The price for the class was affordable and you really get bang for your buck since everything is included. Tia was an amazing and patient instructor and I left feeling more than prepared to save a life if needed. The class materials were very clean and you can tell they take care of their dummies. I could see the instructor wiping them down and placing a protective film over the mouth so I didn't feel like I was getting germs from other students. The class was small enough for all of us to have our own dummy and (adult and infant) and I even got to take home a textbook for my own reference. Tia made sure to tell us what page each video was referring too and I was able to take notes and underline things as we went along. Thanks to Tia, I passed the test on the first try. I also received my new BLS card in my email the same day. I truly appreciate the CMAG team and definitely recommend them for their CPR classes. I will definitely be returning here to renew my certification in 2 years.

    From the owner: CMAG & Associates, LLC is a premier healthcare and behavioral health consulting firm specializing…read morein innovative solutions, including remote patient monitoring, strategic planning, Open Access model implementation, accreditation preparation, and value-based care strategies. Founded in 2014 by Cathy Mays and Dr. Angela Gustus, CMAG empowers organizations to serve vulnerable populations through cutting-edge technology, human resources management, billing and credentialing, healthcare administration, and data-driven decision-making. With a focus on professional development, CMAG offers research-based training to enhance leadership skills and organizational growth.

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    CMAG & Associates
    CMAG & Associates
    CMAG & Associates - CMAG Group delivers innovative healthcare technology and consulting solutions to enhance patient care, streamline operations

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    CMAG Group delivers innovative healthcare technology and consulting solutions to enhance patient care, streamline operations

    Verbal Beginnings - specialed - Updated July 2026

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