I love Chrissy and Diane. I have used them for many years as well as my husband. The one on one…read moreattention is amazing and deep tissue work is great. The facility in Elliott City is really nice but a bit far for us. The location in Eldridge is closer but Chrissy doesn't go there.

Showed up for my first physical therapy appointment here today. I was surprised to see it was…read moreattached to gym. The girl at the front desk of the gym asked me if she could help me, I said I was here for physical therapy and she said to have a seat. So I sat... and sat, and sat... for 30 min. After 30 min of sitting I stood to ask the front desk girl what was going on, but she was no where to be found. I stood there for another 5 minutes thinking eventually someone will notice the guy with his jacket on by the desk, and offer some assistance. Nope! So I gave up and walked out... what a waste of time.

I've been to this location twice. On the first occasion, I was there for an annual screening, but…read morethe doctor announced upon her arrival to my room, that she was not qualified or permitted to do an annual screenings and the appointment should never have been scheduled. She did not give a reason for this. Upon arrival for my second appointment the receptionist disclosed that she chose to "now show" the appointment without even the courtesy of calling me to see if I was in route nearby or even in the lobby of the building (which I was). And because I had the courtesy of allowing the woman who arrived at the same moment, I did to enter the door first, I was denied my appointment. My conclusion is this location chooses to conduct its affairs in a manner which most businesses would not. I'll choose to take my business elsewhere as a result. Two strikes and you're out. Each of these issues demonstrate a symptom of serious management problems.

Lina Weber of Anne Arundel Dermatology in Wheaton, MD has set the standard for excellence in…read morepatient care, symptom management, compassion for her patients and advocacy for their overall well-being. She is passionate in her medical practice--incredibly bright, kind and compassionate in a way that one rarely experiences these days; she is truly gifted in her chosen field. To say that she far surpasses the best in patient care is an understatement. She has advocated and liaised on my behalf to provide me with the best of treatment when I have been unable to -- I am so grateful that she is my care provider. I look forward to many more times with her as my provider.

After my mother experienced a brain aneurysm, I was incredibly fortunate to have Sherene as her…read morespeech therapist for over a year. From the very beginning, she demonstrated an exceptional level of patience, kindness, and professionalism that made a profound impact on my mother's recovery journey. She took the time to truly understand my mother's unique needs (short-term memory loss) and tailored therapy sessions accordingly. Sherene conducted weekly in-home therapy sessions which really helped to create space in my busy schedule by not having to provide transportation. Her calm and compassionate approach fostered a safe and encouraging environment that helped my mother regain not only her memory but also her confidence. She communicated clearly with me, keeping us informed every step of the way, and provided assessments to track milestones and progress. Thanks to Sherene's dedication and expertise, my mother has made incredible strides that we once thought might not be possible. I am grateful for the care and support she provided during one of the most challenging times in our lives. I would highly recommend Sherene to anyone in need of a skilled and compassionate speech therapist.

I have to say, Ms. Sherene is the most personable therapist my family has encountered. She took…read moretime to explain in detail all options for my father. Often medical professionals talk over your head, and we are unaware as to what's really going on.....but, not the case with Ms. Sherene. Thank you for your dedication to providing therapy to my father, wish all speech language pathologists demonstrate these abilities. SMJ

Professional medical imaging, welcoming staff. Clean facilities. Easy parking…read more I needed some non-invasive specialized medical imaging, and it was easiest to stay within the Johns Hopkins network. This office address was easy to find off Little Patuxent in Columbia MD. There was some construction ongoing, so i had to go all the way back and follow a few encouraging signs to turn left an go all the way that way. The. The office was quite visible, not itself under construction, and there was parking right out front. They had let me know that a more complex appointment before mine meant it would be difficult to complete my imaging before their midday break. They offered that, if I arrived a little early, they would try to fit me in. I got here about 30min early, and they were able to accommodate me! The staff was professional. I felt well informed and well cared for. Results were provided in under 24-hours. That was nice.

On November 1, at 36 weeks of pregnancy, my wife felt discomfort. So, she checked into the…read moreemergency room at INOVA Fairfax. She was there for less than an hour, and all that was performed by the doctor was a cervical exam. She was found to be having pre-term contractions, with no dilation, and was then sent home. My wife received an invoice for $396.90. The hospital billed the insurance $2,646.00 and the insurance paid $3,784.10! All this for a cervical exam at the emergency room! I called INOVA billing on December 17 to inquire about the charges. I was told that the invoice would get sent over to see if it was coded correctly. I also requested a detailed itemized bill, with a breakout of the services provided. What I received was very basic and didn't provide much information. It is shocking that INOVA hospital would bill such a high amount for just a cervical exam. This appears to have been billed improperly and I called to investigate. INOVA billing didn't get back to me, so I opened up a BBB complaint. INOVA denied any wrongdoing, and now I'm going to contact my insurance to get an audit because this doesn't add up. $3700 paid by the insurance for a cervical exam, and I still owe about $400 in co-insurance?!?! How can INOVA be a nonprofit?!?!

DISCLAIMER: My apologies in advance for this lengthy review. I wanted to document the horrible…read morecustomer service my wife and I experienced from the INOVA FAIRFAX HOSPITAL NICU during a 3.5 month span. The best part of this review is that my wife and I gave birth to a healthy baby girl. Due to her being a preemie, she stayed in the hospital for an extended period where we experienced first hand the broken healthcare system and instances of malpractice within the NICU. Regarding the care of our daughter, it was a frustrating experience from the beginning! There was a great communication barrier between us and the hospital staff, to include front desk personnel, nurses, doctors, supervisors and upper level hospital management. To make a long story short, this hospital failed us, often picking and choosing what protocols they should follow, and not providing key information to us that they promised to deliver. In our initial complaint, we spoke to the supervisor to explain the discrepancy in communication, and all they could do is apologize, and attempted to justify the behavior of their staff. In addition, we noticed a big disservice that the nurses were providing. Many nurses were on their phones, reading books and having leisure conversations outside of the infants rooms while alerts were going off that required immediate attention for their assigned babies. There was also a clear incompetence displayed by the night-time staff and nurses compared to the dayshift. Calling at night-time for updates was a nuisance due to the ignorant staff saying that they did not know the answers to basic questions. We would often be advised to just check with the day shift. Doctors and nurses alike agreed that the night-time staff doesn't really know anything and verified that the care at night is often not up to par! Therefore, the night-time staff doesn't really do anything to advance the child. There is also a disparity in the amount of minority (African-American) nurses at the unit. The few black nurses that provided care for our daughter expressed concerns with how the unit was being handled. Specifically, one of our daughter's nurses explained her reasoning to transition from full-time to part-time due to her inability to do what she studied and practiced for years regarding taking care of babies. Instead, she explained that at INOVA Fairfax, the nurses are simply tasked with following the doctor's orders even if it is contrary to what the child needs. Although the nurses are the primary care-givers for the children, their feedback is not really valued and that presents a major disservice to the families. As it relates to the doctors, it was frustrating due to the many doctors we would see on a week to week basis, all had differing opinions regarding our daughter's care. In most instances, it seemed as if no action was their best course of action instituted. As a result, every milestone that our daughter accomplished was initiated by us. With such a slow trajectory regarding our daughter's care, it inspired us to look into how her development could be expedited to get her home as quickly and safely as possible. Every suggestion that we made was implemented, and our daughter never had to go backwards. That presents a major quandary on behalf of the hospital because the doctor's get paid to make the decisions. Consequently, in this case, we were proposing all the decisions, and they would just say, "ok, then, let's try it." There is plenty more that transpired, but due to limitations I cannot share. However, if you are a minority and are having a baby, you may want to reconsider contrary to INOVA Fairfax.

The children's hospital is updated, clean, and they took great care of us. They welcome children…read morewith smiles and try to keep them as comfortable as possible. My son was admitted on an emergency and we were terrified. They did everything they can to reassure us and help us as parent. I hope we won't come back, but if you're scheduling a surgery for your child, I recommend Fairfax.

You know a pediatric dentistry is doing something right when my kids literally BEG me to go to the…read moredentist. Everyone is incredibly friendly and kid oriented. Imagine mixing a preschool teacher with a dentist, that's Shiny Chompers. They welcome new patients by name, and the reception is filled with TV, toys, tablets, and a large fish tank. Parking can be limited, but there is an elevator to take the stroller up to the second floor that the office is located on. They are incredibly thorough and make each session enjoyable and comfortable. They have tvs and sunglasses for kids to use during their dental appointments and always send kids home with a goody bag and token to use at one of the many vending machines filled with prizes in the lobby.

It pains me to write this review. And I gave this some time and consideration for a long time. I…read morewas initially excited to see a practice run by two women. My daughter had a cavity and the Dentist suggested that instead of just giving my daughter a filling , a white cap would look better aesthetically. Trying to get my daughter to hold still for something that took that long was very challenging. This ended up being a two day procedure. I was not forewarned about how difficult this would be for a child her age. Because , of the difficulty ( she was terrified and it took 3 people to hold her to have this done ) the work wasn't done well. This was done to her two front teeth. Although she only had a cavity on one two both were filed , the affected tooth more . Within months the cap fell off.;(3 months) My daughter rarely smiles with her teeth showing since this happened. Before this she always had a big smile. I have taken her to two Dentist since and been told this was totally unnecessary work that was done to her. I know as a Mom this has impacted her self esteem. I thought this was great two women running a Dental Practice. I was referred to them by my regular dentist. But , now almost a year later I realize what a mistake it was to trust this practice. Every time I have to beg my daughter to show to smile big and she won't I think of this. I hope no other child experiences this

She is compassionate, intelligent, helpful, and a great listener with amazing insight. I got so…read moremuch out of our telemedicine visits! Highly recommend!

This is by far the absolute worst experience I've ever had with a therapist. I actually needed to…read morego see another therapist to have her undo the damage Dr. K did to me. Several years ago, I went to her for a consultation to tell her about a very difficult situation I had been through. I was going through a terrible divorce and she shamed me beyond and made me the bad guy even though my ex had bullied and abused me. She told me that I "deserved it." Anyway, I was so taken aback and devastated by her absolutely brutal comments, especially being in the emotionally fragile state I was in that I fled the office asap. I urge you not see this therapist. She shames and blames victims of abuse!!She is so incredibly toxic and is in need of therapy herself. She needs to be sued for malpractice and get her license revoked.