I purchased a 2011 Toyota Camry XLE with about 140,000 miles from this business and has been a very…read moregood car. At the end of the day you're always taking a risk buying a 15 year old car with some miles on it. You do sign multiple agreements stating the business isn't liable after sale and offer you to get the vehicle pre inspected, so to reference a previous review, the business is not liable after sale. What I mean here is the business is not sketchy. This place primarily sells Japanese manufacture based vehicles (Honda, Subaru, Toyota). I've put about 20,000 miles on the car and have only done brakes and oil changes, and a couple cosmetic things. It's been a very reliable car. Customer service is also good. It's a smaller car lot but I would recommend them to others.

My Husband & Daughter purchased a 2009 Subaru Impreza from dealership, Mitten Auto Sales, on…read moreNovember 23, 2020. My husband with limited capacity due to a broker collar bone looked under the car which was clean and appeared to have been power washed. They test drove the Subaru Impreza (4miles) with no warning lights on dash. He spoke with Leslie & expressed his concern regarding the head gasket issues on Subaru's. Leslie, the Owner of Mitten Auto Sales, said the car was inspected by her mechanic. We found after purchasing the car and driving 17 miles home, the tire pressure monitor light came on and there was oil leaking on our cement driveway where it was parked. We called, text her website & sent emails to Leslie with our concerns, Leslie stated her mechanic said "the car overall is in good condition, but the head gasket has slight oil seepage" and refused to have her mechanic look at it when we asked. She also stated her mechanic said "it should not be leaving oil stains". We took the car into a licensed mechanic to see what the issues were as we were concerned about the head gaskets. The licensed mechanic confirmed that one head gasket was dripping and the other head gasket was seeping. Estimated repair cost of $2200-$2300.00. We asked Leslie if Mitten Auto Sales would pay $1,000.00 towards the head gasket repairs. Leslie's only option for us was they would purchase the car back, minus $500 restocking fee, $210.00 doc fee, $408.60 taxes, $128.00 license plate & $15.00 fees. At this point this was not an option as our daughter would lose out on $1261.60. We have filed a complaint with the State of Michigan due to the negligence of Leslie's knowledge of the Head Gasket issues & failing to tell my husband and daughter. We truly try to support local small family owned businesses in our area. Unfortunately, we would NOT recommend purchasing a vehicle from Mitten Auto Sales. To be continued....

Concept Motors is great! I've worked with Jeremy on 2 back to back Honda Odyssey purchases and have…read morehad an amazing experience both times! Above and beyond customer service and I've been completely satisfied with both vans! Thanks again Jeremy / Concept team for a great deal, vehicle, and experience! My sister-in-law also got here's there and has loved her van as well! She also told me how great the service was.

Awesome! Great experience! Professional and honest! If you are looking for a used car, go…read morestraight here! I will start by saying that I am usually very wary of used car salesmen. It takes a lot for someone to impress me enough to take my time to write a review like this. However, Concept Motors is definitely deserving of this. I am very happy with the interaction I had. Jeremy at Concept Motors conducts business with a high amount of professionalism and integrity. He genuinely cares about helping people find a car that is safe and reliable, but also affordable. When I came to Concept Motors looking at cars Jeremy was very honest and straight with me. He did not withhold any information about the cars. He made sure i knew both the GOOD and the BAD with each vehicle that i was interested in. This helped me make a very informed decision. Once I found a vehicle and we made a deal, Jeremy went the extra mile to make sure I was happy. He made sure that the car was in the best possible condition he could before I took the car. Great customer service is becoming a rarity in today's world. This is especially true in used car sales. Concept Motors is a place intentionally trying to build their business with great customer service and integrity. These guys are people that you want to do business with. I spent a lot of time visiting other small used car places in the West MI area,. Next time I need a car, I'll be heading directly to concept motors first.

Jon was awesome at helping us with our vehicle. We were out of state and he helped streamline the…read moreprocess. He was extremely flexible with shipping our vehicle. Would highly recommend Van Dam Auto Sales!

I went there today 8-15-2026 to look at a few vans they had in stock. I went in to find a…read moresalesperson to see if they would come out an answer some questions I had about a couple of the vans. He told me that he would print out the details for each van. He didn't even want to go outside with me. And then I asked him if he would do better in price if I would be cash. He told me I can knock of $300. What happened to "customer service today"? Many people told me that they don't take care of their customers, I will be staying away from this business.

Sucks ass! Will not work with people if your in a tough spot. My car was no better after the…read morenumerous repairs and 4 months at his shop. Literally had to get rid of it 4 days after I got it back.

Bought a Ford Escape from them. Our mechanic said the transmission oil was dark needed changing…read more There was an issue with left and right trailing arms were bad. They did want to fix any of the issues. We had to twist their arm just to drop the price three hundred bucks. When there repairs to make things right of $860.95. They acted like we were trying to rob them. We bought the Escape they did not even fill the gas tank with gas. I drove Escape just a mile down the road and the gas light came on after telling there was gas in the car. Two weeks later before I had an appointment to fix all the issues the Ford Escape would not move by stop sign. I had all I could do to get it gear to move the car to a parking lot. I got towed to the mechanic and got bad news the transmission is burned out. It will cost anywhere from three thousand to four thousand to fix the transmission. Tried reach to them if they could work something out. Chip said read the paperwork you sign. It sold as is. You bought it you own it. I can't believe these great reviews this can't be the same guy. He must of paid the people to give him such great reviews. I would not buy a pig from this guy.

Chip was definitely our favorite salesperson we dealt with in our search for a used vehicle…read more Informative but not at all pushy, he continued to be very helpful after the sale and walking us through connecting our phone to the Bluetooth in our new (used) Subaru. They seem to specialize in all wheel drive vehicles here. We were super bummed that they'd already sold the 2010 Beamer with the heated steering wheel and only 50,000 miles on it.

So recently I bought a vehicle from Ron barely 3 Months ago and come to find out from my mechanic…read morethat it needs a new engine!! $10k!!! Of course, since I didn't purchase the extended warranty, Ron Refuses to do anything for me and WON'T stand behind his vehicles. So I'm stuck paying $350 a month for a vehicle that Shouldn't be driven because it needs a new engine. All I can say is BUYER BEWARE, and make sure that you have every vehicle that you purchase from Ron inspected by a qualified mechanic BEFORE you sign on the dotted line. SOLD AS IS to Ron means: "it's your problem now." Or better yet, don't buy from Ron. Very shady and zero customer care or service after the sale. I do want to interject that my experiences with Mike have been amazing and I would definitely buy from him again in the future.

They provided excellent service reviewing a vehicle we were considering purchasing. Being new to…read morethe area it's sometimes tricky finding good help

Sales man was amazing, very knowledgeable and helpful. We bought a new Toyota crown and are very…read morehappy

My wife brought our car to Crown Motors Toyota for an oil change…read more She was told that the left and right sway bar link had a torn boot. We scheduled another appointment with them to have the parts replaced. We dropped of the car and Toyota called us that they couldn't replace the sway bar links because they were not OEM. They put everything back together and I ordered the sway bar links myself and have them installed by an independent mechanic. To my surprise my mechanic called me and said that the sway bar links are in good condition, no torn or cracked boots, no need to replace. How can I trust Crown Motors Toyota to service our vehicles?

We bought a 2009 Toyota Sienna in March and couldn't be happier! Ken (and his entire family!) were…read moreSO nice and super accommodating! We'll definitely remember them when my husband's car dies

From the owner: We service the vehicles before we sell them We have low…read moreoverhead saving you $ We price firm to save $ and sales gimmicks We don't charge doc fees We give a discount for full time Christian ministry We treat you the way we would want to be treated

My husband and I drove 3 hrs to Ageless Auto. I found a Jeep online I had been looking for. What a…read morepleasant experience we had making the purchase. No pressure whatsoever. Josh was just superb. I would highly recommend Ageless Auto. Thank you. Joe & Mary.

Very easy transaction, Steve had our car ready for a test drive and we loved it and came back 2…read moredays later to purchase! Great small business to work with.