Absolutely loved Ty in the Service Department at Toyota of Grand Rapids. He was professional, kind,…read moreand courteous. Thank you for making us feel valued as customers! You are so appreciated!

It took five hours for me to End up with a 2023 Toyota Corolla Cross and I HATE it! I called the…read morevery next morning and was told I'm Stuck with it. They've serviced it and nabbed my Book on it and replaced with a hybrid book. Yesterday the darn thing WON'T Start! The EPB didn't disengage properly. I'm STUCK here! I'm SO Disappointed in Toyota! EVERYTHING's Going to Hell and NO One Cares Anymore.

Kimani Belcher kimani.d.belcher@enterprisecarsales.com…read more616-389-6520 office 616-308-5145 cell 3005 Broadmoor Ave SE Grand Rapids, MI 49512 Kimani took great care of me. I purchased a Compass Jeep through him. He fulfilled all of his commitments: purchase price and service. Any questions I had, he answered same day, even after post-closing. I highly recommend Kimani, because he is trustworthy. Howard Rose

From the owner: Enterprise Car Sales in Kentwood makes buying your next used car easy. Search our inventory of…read morecars, trucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

Carter Johnson and the entire team at Fox Ford absolutely knocked it out of the park! From trading…read morein my previous vehicle and helping me find discounts, to making the paperwork painless, transferring everything to my new Ford F-150, and walking me through all the awesome features--they made the entire process incredibly smooth. Carter has also been great about answering the many extra questions I've had before and after the purchase. Couldn't be happier with my experience. Highly recommend Carter and Fox Ford!

First time customer to this location, I arrived early for my appointment, truck checked in for…read morebrakes, the waiting area is very nice and comfortable, a variety of drinks provided, the service advisor met me in the waiting area to discuss needed repairs. The repairs were completed.

I've leased multiple vehicles through Courtesy Chrysler Dodge Jeep Ram, and every experience has…read morebeen excellent. They have been transparent, honest, and easy to work with.

We bought a new car at Courtesy and had a great experience. Jake D, our salesperson, was…read moreexceptionally helpful in matching our needs (and wants, to be sure) with a vehicle. He is very low pressure, totally transparent, and helpful. He worked very hard in overcoming some special circumstances that we had, and helped us secure a stunning vehicle at the most competitive price by far. We will recommend to our our friends and family, without hesitation, to seek out Jake at Courtesy CDJR.

Jake and Gannon are your guys to see. They were super helpful and fast. Found me a place that would…read morework with my credit. There cars are very nice and great priced here. I recommend buying a car from here. Amazing service. Extremely friendly and kind

Levi was extremely helpful when my daughter bought her first car. She was pretty overwhelmed…read more After looking at a couple of other dealerships, she was more comfortable at Paris. They walked her through the whole process and put her completely at ease. We will be back for sure. Rosi C.

After a long time search for a certain vehicle I did do some searching for my best options to…read morepurchase a vehicle with the features I wanted. I initially inquired about a vehicle at Harvey Auto but the price was just to high and didn't make sense for me. With some advice from Harvey's car salesman "Matt Fox" I tried to get the best rate financing for myself. His knowledge of the business helped me in finally making a decision after a month of dealing with dealerships onsite and online. I had some great communication and up front details about purchasing. No pressure, but he did get me to a point where I needed to be in order to purchase. I flew into town and he gladly picked me up at the airport, much appreciated! Upon arriving and my final checks on the vehicle he did everything I asked before my drive home to bring my wife the vehicle she's been wanting. She loves the vehicle and couldn't ask for a better experience with Harvey Auto Outlet and have to give a BIG thanks to Matt Fox for helping my family out and working everything out on his end!

I recently bought a car from Larry Slotsema at Harvey Lexus. He was low pressure and very…read moreknowledgeable. Overall great buying experience.

The service advisor could not of been better. He truly…read morelistened as I tried to explain the intermittent starting issue with my 2007 trailblazer. Enterprise did not have one car in Grand Rapids. He got me a ride from a nice guy from Berger.

Berger is an awesome place to buy a vehicle. The staff is nice and very knowledgeable. We will…read moredefinitely be back.

Recently purchased a Acura MDX from Fox Acura. Amazing vehicle. Great experience from all I spoke…read morewith! Including the service department team, who shared similar interest. Aimee was so kind and helpful in the financing portion. Cory and Jacob were kind, informative and moved the process efficiently. They even delivered the MDX, due to me not trading in a vehicle. That was a first for me. In my 40 some years of purchasing cars...best experience ever! Much respect and appreciation!! Thanks so much! Mark P

Excellent car buying experience . Very friendly and professional staff. Good price and good trade…read morein price to take the hassle out of selling my Tahoe. Thank you Fox Acura Grand Rapids !

I bought the cheapest car on their lot, but they treated me like I was buying the most expensive…read morecar. From start to finish they were responsive, attentive, helpful, and went above and beyond to ensure my experience was truly a positive and memorable one. Used car shopping can be incredibly nerve wracking, Shannon with Encore put my mind at ease right out of the gate and sold me a great car at a fair price. Best used car experience I've ever had, and I will send all of my friends and family to Encore first if and when they're looking for cars in the future.

I had a great experience buying my car from Shannon at Encore Motorcars, he was very professional…read moreand made it an easy decision. My work schedule wouldn't allow for me to get to the dealership, so he actually brought the car TO ME.. TWICE! Once to test drive, and then AGAIN to buy. He was so accommodating and friendly and I'm extremely pleased with my purchase! Thanks Shannon and Encore, I highly recommend doing business with them!!

Let's be honest - we all love/hate buying cars. You want a sweet ride, but can't help but feel how…read morefake the salesmen are, or wonder if you're getting scammed out of an extra thousand bucks. Todd Wenzel was surprisingly painless on the negotiation end. Granted, I purchased my car from them 4 years ago, so some things may have changed. I am originally from the Detroit area, but wanted a Vibe. The 2009 model year was coming in and I, hating the redesign, wanted a 2008. I found one online across the state. I spoke with Jeremiah Jones, who was e-Commerce director at the time (it appears he's not on staff anymore). He said if I could hitch a ride to anywhere around Grand Rapids, he could get me into the car I wanted. We negotiated on the phone and settled for several thousand less than sticker (I'm sure the reason was: there were only 2 on the lot and they wanted to get rid of them for the new models). Still I was happy. My only issue, which was my hesitance of doing this all over the phone, was I got slammed by the rate on my loan. I told Jeremiah I could get one from a local credit union, but he assured me a rate of 3.9% (might have been 4.9%, my memory is hazy). I trecked across the state on a one-way trip, and they must have known they had me, for when I sat down with the financial guy, I was slammed with a 7.9% rate. Perfect credit. Jeremiah was nowhere to be found. I was stuck. It was a bummer, but I still felt like I was getting a good enough deal on the car that I'd swallow the rate (but, really, what choice did I have?) So if I lived in the area, and wanted a Chevy or Buick, I might go back. I'm only giving them 3 stars, but the other dealerships I met with would be much worse - so take what you can get! Just don't find yourself making a one-way trip to get a car from them before everything is in writing in advance.

Went there yesterday to get an oil change and tire rotation in my 2025 GMC Serria that we leased…read morefrom them. On Friday I received a card in the mail from them with pricing of $89.95 for a six qt full synthetic oil change, which is what my 2.7L turbo max engine takes. There was a scratch off area for an extra discount for $17.00. When I showed this to the gal that was giving me my estimate, she ignored it and printed out an estimate of $158, minus $30 for the card I brought in. I was shocked to say the least. When I questioned why the cost difference, she tried to tell me that my truck takes 8 qts of oI'll. Nope. I then showed her the card and stated how can you send this out to a person and not honor it? If you take $89.95 minus the additional $17 from the scratch off promo, you get 90-17=73 before taxes and other fees or materials. So her $158-$30= $128, minus $73(card offer) you get a difference of $55. No way that tax and fees/ materials would cost that much. I got up and said I will be going elsewhere as this is nothing more that false advertising. will never go here for service or purchase/lease again.