Tried this shop because a good coupon came in the mail! It was just an oil change, but quick,…read moreefficient service and friendly staff. Really close to home, glad to discover it.

my vehicle needed multiple repairs and I needed to leave town in 2 days. They were able to have the…read morework completed quickly and on time for my departure .

Fair - helpful - but experts - only set ice station in holland that has earned my trust.read more

They listen to concerns and made adjustments! Answered questions on possible future issues. An…read moreexcellent shop to do your repairs.

Westside oil change was easy to schedule and reasonably priced. They were friendly and parking was…read moreeasy.

This place is the best! From start to finish, they are so nice and explain things very thoroughly…read more Highly recommend this place!

David and Annette are great! They are always on top of things and they really get to know their…read moreclients. David provides fast service and does his job well. Plus he guarantees his work so I know I'm in good hands when I go to David's Garage!

From the owner: General Auto Repair read more

Observed first hand the repairs performed, clearly they don't have a clue what they are doing…read more Boast things they are not, make claims they shouldn't be. Set vehicles up to come back sooner.

So I take off in my 1998 Ford Ranger the other day and turned on the 4 wheel drive and instead of…read morecoming on the indicator light just blinked. I didn't want to work on it in the cold so I call Maplewood. They say fine bring it in. I go a little further and see my turn signals are out, 4 way works but no blinkers. I call Maplewood back and add in the turn signals don't work either. I get home and think maybe I turn the truck back on and it will just work this time. Turn the key and the dash goes black it reset the clock and radio stations. I call Maplewood back and happily add in that trying to start it shorted out the ignition switch indicating according to Google that the problem with my truck systems is failed power distribution per the ignition switch. When I dropped it off I told them if the ignition cylinder was bad too please don't upgrade it to a chip key hopefully it's just the switch (yes I told them that). They parked it for me in the place they put vehicles that may not start because of the failing ignition switch. So the Next day Jeff over there calls me and says they have been tearing into the 4 wheel drive and it's $650 to fix it and $375 for a new turn signal lever. I ask him why didn't they start by changing the ignition switch as it's very likely to be the cause of all 3 problems since they happened all at once. Jeff said they were unable to duplicate the ignition problem but did have solutions for the other 2 problems but the 4 wheel drive may not work because it has a GEM in it that can't be replaced if it is bad. I asked Jeff if they saw the clock wrong and radio presets gone asking him wouldn't I have to unhook the battery cable for it to be like that. So Jeff says "I don't know that you didn't", and I have no idea what he meant by saying that. I told him I just want an ignition switch no work on the 4 wheel drive and no work on the turn signals, please just change out the ignition switch. Jeff put me on hold for several minutes then told me come get my truck Maplewood wasn't interested in fixing it for me. I went and got my truck, stopped at AutoZone on the way home and got an ignition switch for $25, watched a YouTube video and put the ignition switch into the truck. Then I put back the fuse, wire nutted the leads Maplewood left hanging from the transfer case back together and the ignition, turn signals, and 4 wheel drive all function perfectly. I saved over $1000 by getting kicked out of Maplewood with my truck. Response from the owner: Thank you for your review Reginald. I appreciate your feedback. We chose to no longer provide service for you due to you yelling at Jeff. As we try to provide quality and honest service we quickly discovered that you did not want to hear us out. Once we discovered that we are unable to earn your trust it became beneficial for both parties to step away. I hope you are able to find a repair facility that can better serve your needs and earn your trust. And now the owner of Maplewood Auto has added his peace. Because I'm an Army combat sergeant having been deployed to Afghanistan I am both used to accountability and being sensitive to the way I'm responding to stressful situations. Jeff called me and I tried talking him into leaving my transfer case and turn signals alone and just fix the ignition for more than 5 minutes and hung up with Jeff spending over $1000 on repairs my truck didn't need. So I called out to God in prayer asking for help because I don't have $1000 to spend on repairs my truck doesn't need and I did want the ignition switch that the truck did need. I thought God wanted me to call Jeff back and work on convincing him to make the correct repair again. I didn't mean to raise my voice I was very frustrated with Jeff refusing to help me. Now I do feel justified in saying that if Maplewood is going to let Jeff Overcharge combat veterans by $1000 a pop he my need a little thicker skin, some sergeants may have even started swearing at him over that kind of money. I feel overall blessed by God that I was able to fix it myself for $25 and was delivered from having to spend over $1000 on unnecessary repairs. Justify your employees actions ever how you like, but making them accountable for losing customers through conduct that appears either criminal or incompetent would be much more beneficial to your business serving the community. Pray for me so I can know better what to do next time I feel trapped in by someone selling me something I know I don't need.

Absolutely outstanding crew here. We drive all the way from north of Grand Rapids and have always…read morebeen blown away by their thoroughness, professionalism, and their passion for cars. I cannot come up with any reason to ever go elsewhere!

Great job! Very kind people. They even delivered the car to my house. I will definitely be a…read morereturning customer.

I would give Accel a 10 out of 5 if possible. Dropped my transmission and had my vehicle towed to…read moreAccel. Derek said he could put in a rebuilt at a price that was very reasonable. I was ready to move forward but Derek said he wanted to check out my vehicle to make sure there were no other issues. They found other issues and recommended that it was not worth fixing...even though they would have made money on putting in a new transmission. Honesty and integrity are how I would describe this outfit.

Back in August I was in a fender bender where someone totaled my car. I found a used Chevy Sonic…read morethere at Accel and purchased it soon after. The sales team was very nice and Johnny on the spot with the paperwork. Needless to say I am very satisfied. Had some service done lately and received the same great service as before. HIGHLY RECOMMEND.

Was able to get an appointment pretty quickly. Had rear brakes done. Quick and reasonable pricing…read more Friendly folks at the counter. Definitely will be a repeat customer

The first brought my car to have my breaks done it seemed like it was a Christian company, honest,…read morefriendly, and reasonable price. However, I brought my car to have them repair my power steering repaired. They called me and told me that it was fixed. But when I arrived at home my power steering was still leaking and I had to keep putting power steering fluid to work. I took my car back to them again to fix it. Once again they told me it was repaired. A few days later my wife was stranded while shopping for over an hour because the hose that they replaced was an inferior hose. I had to take my car to another repair shop and they told me that whoever replaced that hose was not a proper hose and it didn't even have a clamp on it. I called Quality Break and Auto repair being that they didn't do the job correctly after two times of bringing my vehicle to their shop. I called them to ask that some of he money be returned to me being that I had to pay over $600.00 again to actually have it repaired correctly. I was told that there was nothing they could do! I'm a prior Veteran who is 68 years old and on Social Security we don't receive a lot of money from Social Security. one would think that they would stand by their work, but not so!!! So much for being honest. One thing is for sure they lost a customer!

Excellent customer service. They were honest with me about what was wrong with my car and gave me…read moreoptions that fit within my budget. I never felt like they were trying to upsell me on added repairs.

We have used D's Auto & Truck Repair since we came back to MI 4 years ago and they never…read moredisappoint. Donovan has been a pleasure to work with to keep my maintenance up to date on my Toyota. They are honest and will keep you posted on any repair. I am very pleased.