The owner, Daniel, was very polite and treated us like family! 10/10 would highly recommend!!!read more

From the owner: At Valkyrie Technologies, LLC. We are a small business operation located in the South Carolina…read moreLowcountry offering services that include installations and maintenance of the following: Network Infrastructure Cell Signal Amplification Structured Cabling Our company is Veteran owned and operated. We support and work with other local small businesses in our area and subcontract for many jobs and applications in the industry. Valkyrie Technologies is proud to offer the same affordable price 365 days per year. Weekday, weekend, holiday, day or night we’ve got you covered at no additional cost or fees. Contact us for more information about our services.

Had an issue with phone. Visiting from Michigan. Store opened at 10AM.. got there at 10:30 doors…read morewere locked and no one inside. Other customers also were coming and pulling on the locked door! Had to drive a half hour to the kiosk at Sam's Club and guy was able to correct the issue!!

This place is horrible. The attitude of the staff is astounding. Group of idiots giving…read moreattitude when they have no clue what they are speaking of. Just down right rude. Been with t mobile over 25 years. They should be embarrassed to have this store. Do yourself a favor, Just bite the bullet and drive to the location in Bluffton. Great knowledgeable staff. Friendly informative I can go on. I know it's over the bridge but just go. The Hhi store is a waste of your time and you will eventually be at the Bluffton's store. Or switching carriers.

Hi Tyler Smith and Clearwave fiber, it would be greatly appreciated if yourself and your team…read morerespects home owners! When a home owner posts a "No Soliciting" sign it tells salespeople, solicitors, and vendors not to knock, ring the doorbell, or enter private property to sell goods, request donations, or distribute flyers. It acts as a legal and visual boundary to deter unwanted visitors. While some solicitors (e.g., political or religious groups) may be exempt based on local laws, the sign generally empowers homeowners to report violators. I'm sure the woman the comments is not interested in switching providers. If opting out of marketing requires becoming a customer, just keep recycling the flyers. Seems like questionable policy to have. If I was her I would contact corporate to have address removed. Just a heads up to neighbors: even with a No Soliciting sign posted, Clearwave reps may still leave marketing materials and suggest signing up as the solution to stop receiving them.

Please reconsider using Clearwave Fiber…read more We scheduled an installation appointment with Clearwave Fiber for Saturday with a service window of 1:00 PM to 3:00 PM. Unfortunately, the experience was filled with poor communication, misinformation, and a complete lack of accountability. At 12:05 PM, a technician or contractor named Matt arrived at our home - nearly an hour before our scheduled appointment window. He arrived in an unmarked personal vehicle and was dressed in personal clothing, making it unclear whether he was actually affiliated with Clearwave. Matt informed us that fiber would need to be buried and that another team member would need to come out to complete that work. He advised us to call customer service for information on next steps and timing. At 12:09 PM, we contacted customer service and were told that our appointment was still scheduled for the 1:00 PM to 3:00 PM window and that someone would be coming out that day. At 2:54 PM, having heard nothing further, we texted Clearwave for an update and were told, "I'm showing my tech as nearby." By 3:59 PM, no technician had arrived, and no one had contacted us. When we reached out again, we were suddenly informed that a pre-bury appointment would first be required before fiber could even be run to our property. We were also told that there was no ETA for utility locators to mark the property before any digging could occur. We requested a phone call and spoke with Preston, who advised that there would actually be two additional site visits required before service could be connected. We expressed our frustration regarding the lack of communication, constantly changing information, and the unprofessional first impression left by Matt's visit. Preston was unable to provide any clear timeline for resolution, so I requested escalation to a supervisor. At 4:43 PM, we received a call from Justin, the Georgia/Florida Regional Representative. While I appreciate the prompt callback, it quickly became apparent that he was more frustrated about being contacted on a weekend than concerned about resolving the issues we experienced. He could not provide a clear solution or timeline, advising that utility locates could take up to 10 days and that only after that process was completed would another appointment potentially be scheduled based on our availability. Rather than acknowledging the failures that occurred throughout the day, Justin repeatedly deflected responsibility for the communication breakdowns and the unprofessional representation of the company. When I requested his supervisor's contact information, he immediately questioned why I needed it. After a 14-minute conversation, I was finally able to obtain the contact information for the Vice President of Field Operations. Based on that conversation, we decided that this business would not be the best match for us. There was no fight from Justin... The most frustrating part of this experience is that we are not even customers yet. Before Clearwave was able to secure our business, we experienced: * No clear expectations regarding the installation process * Multiple instances of inaccurate or conflicting information * Poor communication throughout the day * Unprofessional representation in the field * No ownership or accountability from leadership when concerns were raised * No clear timeline for service activation No prospective customer should have to spend an entire afternoon waiting, chasing updates, receiving contradictory information, and escalating concerns simply to understand the status of a service installation. Mr. Steven Saylor, Vice President of Field Operations, will be receiving an email outlining these same concerns. Based on our experience, Clearwave has significant improvements to make in communication, professionalism, and customer care before they can earn our business. Again, I would not recommend pursuing a business relationship with this company.

Great Company and Service…read more We've had several complex IT issues over the last year that they were able to diagnose and fix quickly. Couldn't be happier with them. Alley Cat Lounge

From the owner: We provide technology solutions for businesses, offering telephone systems, IT services,…read moresurveillance systems, web design, and cloud computing.

Rude customer service. Went in for a replacement screen protector with my Verizon protection plan…read morethat it covers. Was told they "we don't do that" and then proceeded to try and charge me 50$ for a new one

Got told I would have a replacement guarantee on a screen protector purchased and then got told I…read morewould have to pay again to get the new screen protector. Terrible customer service would never recommend. these people are liars and scam artist.

So I'm guessing this location isn't really part of T-Mobile. They're a franchise office only. While…read moreT-Mobile has many options and promotions, this location does not participate in any of them. If your app tells you to stop by a T-Mobile store, don't go here. You can only go to the ones in Beaufort or Rincon. At least that's what I was told. As far as any other information, they're only there to sell products and a service program. After that, you're on your own. Is this store really necessary?

I worked with Nathan at this location after having to deal with A Sam's club t-mobile nightmare,…read moreand he was extremely patient with me over 2 hours trying to get my phones working again, he 100% saved my from switched back to Verizon and had me smiling before I left, I've only been with T-Mobile a year and signed up with him in Sam's club which is why I went there but that location has plummeted, glad to see he didn't go down with them and look forward to seeing him again.

STAY FAR AWAY FROM THIS STORE !!!! I'm writing in to tell…read moreyou to be aware of the Hilton head AT&T they will lie right to your face. say they will pay your last bill and phones when switching providers and then they will tell you it is all up to the rewards center they have no control over this. it is absolutely a disgrace that I was lied to so bad. you will not be able to speak to a live operator . They will pull you in with there fake kindness and take your money and set you up for failure. I literally got a 10.00 reward card in the mail so ridiculious . STAY AWAY OR YOU WILL PAY DOUBLE WHAT YOU THINK..

Dale was absolutely wonderful. I had an issue so customer service sent me to the store to resolve…read more He was helpful and understanding.