We are an industrial distributor in Milford, CT and signed up with 8x8 in July 2019 to transition…read morefrom our legacy hardwire Lucent system to a VOIP system. 8x8 is a top 5 player in the global office communications market and we felt safe using them. It was 4 months of living hell. They never came out, never commissioned the system properly, over sold us on what we needed, billed us for services not rendered, charged us cancellation fees for a non performing system. I reached out to Gregg Haughten and his team solved all our problems at a reasonable cost. Granite Communications taken full responsibility for the system and we have not had 1 outage since he deployed it last week. It took 1 full day to be completely online including voicemail recordings , extension, Firewall programming, DHCP programming, etc. Granite was even able to reflash the 8x8 phones to work on his system!! On last minute notice, Gregg even came down personally to do the Training for our office staff. They have absolutely set the bar for deploying a technology solution!

From the owner: Granite Communications is a group of skilled communications professionals working together as a…read moreteam dedicated to helping you compete and win in today's competitive business environment. We partner with leading technology innovators to implement business telephone systems which improve customer service, enhance productivity and lower costs. Give us a call today to get your free buyer's guide!

When we started getting intermittent "Insufficient Signal" notices on shows we had our Tablo OTA…read moreDVR set up to record, we gave Connect Tech a call for service. Dave arrived with an assistant and quickly diagnosed a weak amplifier up on the antenna. They brought out the 40 ft ladder and had the new amplifier installed in about 30 minutes. That visit was two weeks ago and we haven't had a single missed program since. We continue to be very happy customers of Connect Tech, highly recommending Dave Riollano and his team!

Called and came out next day. Very responsive and helpful. Would definitely use again.read more

Hard to find a company to repair an old landline. But they came out and fixed It…read more thanks so much

During the midst of the pandemic I was able to quickly get an appointment to repair my laptop. The…read morecustomer service was excellent and the price reasonable. I recommend Compu-Tech fully and without reservation.

I know its been a while but this guy above is fairly responsible for the situation he was in. First…read moreoff he purchased a phone in Florida and then flew to CT to exchange it? I work for T-mobile and immediatey this is a red flag. For all we know that phone was stolen. The manager he is insulting did everything by the book and was far from stupid. Receipts cannot be faxed due to our customer proprietary network information policy but they can be searched easily through our system now just like they did back then. The only reason they wouldnt would be if he didnt have his I.D. which considering he doesnt have a receipt he prob didnt have his I.D. Secondly why was there no receipt? Who makes a significant purchase, signs a contract and then leaves without a receipt? All he needed was the store ID # and we could've very easily researched the receipt. Also we couldve looked up the contract by social. Of course he couldnt provide this. How convenient. He also fails to mention whether or not he was in a corporate store. Most people cannot tell the difference.Corporate stores cannot accept returns from authorized dealers. It's like buying a Sony TV from Bestbuy and trying to return it to a Sony store. In this scenario I'm fairly certain he was not in a crporate store in FL otherwise it wouldnt have been a problem. This has been done countless times by yours truly considering the customer had the proper paperwork. In the real world we cannot just assume you are telling the truth. especially with he amount of fraud that steps through our doors. This guy had fraud written all over him What was the outcome? What did we determine after your series of stupid mistakes? It is not our responsibilty to keep track of your receipts. What happened at that third t-mobile store? They probably sent him packing as well.

No respect. I bought a phone online and needed assistance with it also a phone case because they…read moreweren't making commission No one helped me they overlooked me after being in the store for 30 minutes

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.