Customer service here is terrible! Very rude and not willing to work with us. Went in to add a line…read moreto my account and purchase the new Iphone 16. They acted like it was an inconvenience for them to have to work. So, we left to purchase from the TCC private verizon in Dothan and they were more than willing to help and we successfully purchased the phone and accessories. Now today we went back to this Corporate store on Ross Clark Circle again for an issue we were having with the charger and and explained what was happening. We were then very rudely asked " What do you want us to do about it?". Being overall very discussed while maintaining my cool said nothing and we left. We went back to the TCC on HWY 84 and again they were very welcoming and took the time to help us. We needed a new box and we bought it. Needless to say, take all your verizon business to the TCC and not here. Only giving 1 star because I have to. I would never recommend this store to anyone!

Transparency these people had no effort made at all to tell me how exorbitant my first and second…read morebill would be. I'm just through with Verizon especially this store got enrolled in the most expensive plan, not even telling me but enrolled in the most expensive plan that Verizon had there is no way that I will do business with this store again and unfortunately, I have to go back for service on my phone. Luckily, she did include the insurance in the most expensive plan. She enrolled me in, not a happy camper not a happy customer as far as customer service goes I would not even write this with one star

Great phone company to choose. They have a great phone selection and reasonable phone plans! Highly…read morerecommend them

Great company and great employees. They helped me set up an ACP phone so my dog isn't so lonely…read morehome alone all day. THANKS SELECTEL!

Horrible customer service. I had an appointment for 3/21 and the tech was a no call no show. And…read morewhen I contacted spectrum they told me that the appointment was for 3/22. It is writing that the appointment was for 3/21. I had it confirmed. I pay my bill. In fact I have over paid and have a credit of over 100 dollars. These people pass your call on quickly and pass the chats quickly. No desire to fix the issue. I guess they are paid by each call and timed They still have not corrected their error and instead keep saying well it was misspoken. I have it in writing three times. Horrible service. I do not recommend at all.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 3525 Ross Clark Circle. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Dothan Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

I am originally an AT&T customer. Been with them for years…read more The store and the people there are wonderful. Sometimes a bit crowded but the personnel work really hard and fast to provide the best service. Only thing I have to complain about is the way AT&T works their data plans. They should have stay with unlimited plans for smart phone users. Especially for those, like me, who have had contracts that go back for years. I just left South Korea paying only $60 for unlimited everything. I come back to the States and it's like stepping back in time. Five stars for the location and people but three for service plans.

I walked in to this store today with a brand-new unopened iPhone11, AND my old iPhone which still…read morehas service through T-mobile. ALL I needed was for the new phone to be activated, and my old number moved over from T-Mobile to the new AT&T account my wife recently purchased. I spent over 3 hours there, provided all info they asked for, even with my wife on the phone, and in the end - they couldn't do this simple task. The manager, Ms Cobb, even eventually asked me to leave the store! The only way they could set up a new phone was if I bought the phone and the service through them - any other scenario, they can't handle. They said it's not possible. Meanwhile, my wife just did the same exact scenario at an AT&T store in GA with no problem. If they couldn't handle this - they should've told me in the beginning. Do NOT use this store, and think twice before using AT&T.

they spent time instructing me on how to fix my problem with my iPhone. no charge and very friendly…read morestaff. I highly recommend them.

my computer was taken over by a scam and they froze my computer and got into my bank account. this…read moreplace cleaned my computer and loaded up a virus protection. this was done in a matter of minutes while i waited. i was charged half the price that i was told when i called them and they were very nice while i was there. great to work with people who value a customer.

I walked in to talk to someone about switching from Verizon. There was only one rep available, and…read morethey were with another customer. In the 10 or so minutes I stood waiting, another rep popped out from the back, spoke to the customer being helped and disappeared through the same door they came from. No one spoke to me, so I left. Guess I'll be staying with Verizon. I don't like their prices, but their customer service has never been lacking.

From the owner: Visit the T-Mobile store in Dothan and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3500 Ross Clark Cir Ste 610 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.