I need just phone service in a nursing home for my mother…read moreHaving a wired phone near her is important, as navigating a cell phone has become difficult. They get lost, turned off, and the charger gets lost. I was shocked to find the price to be $43 / month for just phone service. That seems very high, unlimited phone calls on her cell are only $17 / month. Is there a better provided in South Ft. Wayne IN?

Complete garbage customer service, just like everyone else says…read more Of course connections drop, but it's the people that answer the phone on the company-side that determine whether or not someone remains a customer or not. Not to mention they installed my ONN box across the street from my house, on a telephone pole, in a way that made it protrude into the street. Vehicles would often sideswipe it and knock out my connection for WEEKS until a repair rep could get out. And they still billed me like I had internet the full month, despite the fact that I lost money since I work from home.

You'd think a company with ZERO 5 star and ZERO 4 star reviews would think, hmm... maybe we should…read morebreak the cycle, make SOMEONE like us. Your company is trash. Whoever owns this franchise is so pleased he got daddy's money so he never has to use his brain cells in the real world to make anything, just buy into a plug n play business like a car wash. Idiot. My WiFi went out yesterday, talked to an agent for FOUR HOURS because they couldn't figure out why it looked fine on their end and not mine. FINE, SEND AN AGENT! Lazy customer service, lazy business owner, hope his parenting isn't as lazy or his kids will be strung out and his wife will leave him for being lazy somewhere else. Get. It. Together. You should not be wasting peoples time. Some of us value it, and would happily pay MORE for another service that wastes less of our time.

sooo many issues w/Xfinity/comcast most recent was the…read moreidiots that buried an unnecessary cable thru the MIDDLE OF MY YARD!!!! Funny thing I requested they bury a 3' section of existing cable that surfaced thru the clay. Instead they dig thru my back yard right thry the middle, AND LEFT THE OBVIOUS ORANGE CABLE I NEEDED BURIED!!!!! Ft Wayne downtown manager was to call me A week and a half ago....no call. There is significant property damage that could have been avoided. I asked to be home on the order but OF COURSE THEY IGNORED THAT TOO. Khoi stopped by to help and said FOR SURE I would hear from the manage. Disgusting/non existent work ethic must be a requirement to work there

Noah provided exceptional service. if you ever have trouble working with this company and you need…read moresomeone who listens to you and tries to meet your needs, ask for Noah. He is the man!

I stopped by to trade my phone in, the employee told me that he wouldn't be able to help me today…read morebecause they close in 15 minutes. Thats some amazing customer service if I say so myself. I couldn't believe it. in my industry when a customer is there to spend money or has concern you do what it takes to make sure that said person has been taken care of. He let me walk out the door, I'll never be back and truth be told I will probably just switch my phone carrier. Great Job Guys. keep up the fantastic work, I'm for certain that's the model Verizon want to be the face of their company.

I am originally from Miami, Florida, and I moved to Van Wert, OH back in January due to getting a…read morenew job. I was completely unfamiliar with the area and I was very surprised to find out my cable company/internet service provider Comcast/Xfinity did not service the area. I have had many problems over the years with Comcast, including one on my way out of Miami which I will detail in a later review, but I did like the product they provided. I did not know what companies serviced the area so I called AT&T and found out that although they did not have their service their either, Directv, one of their subsidiaries did. I wasn't thrilled about going to satellite but I said well when in Rome, do as the Romans do. I signed up with a package with them. I also wanted internet, phone and security and they said I needed to work with a different company they are affiliated with in the area: Centurylink. I got a package and I was told they would be at my home on a certain day after my move. Thus began a comedy of errors that made me terminate my contract with both companies. During this time both: 1) put down the wrong dates to start service. 2) create a work order to repair my existing service, when it wasn't even installed in the first place. I was actually told by the repairman who was mistakenly sent to my house that he doesn't know how this could have been screwed up this bad! 3) getting my order wrong I had to make so many phone calls, including in the middle of a work conference I was attending! Every time my mother called me to say hey we have another problem with the cable/internet companies I wanted to jot my head against the wall in frustration. I was losing my patience and then one call again during the conference, my mother said that the installer for the internet service said that we would have ridiculously slow speed because they relied on DSL for service in my area and we were really far away from the downtown area where if we watched YouTube on one computer no other computer could use the internet! Wait!? What!? I was already unhappy with switching to satellite for tv but DSL? What am I back in the 90s? I can't use this, I work from home occasionally and so does my brother... this can't work! I wasn't told anything about this. I stopped the installation and canceled. Thankfully since service wasn't set up I didn't break the contract, it just never happened. Yeah no thanks!

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

I had a one year contract after 9 months into that contract they raised my bill There excuse was…read morebecause we didn't have a 2 year contract which makes no sense. Needless to say that's breaking the one year contract we had very dishonest. I will finish my contract with 3 months to go then I'm done they can have theire stuff back the quality is bad during storms the value? You must be kidding. Theire kind of crooked. I mean why have a contract with a business that doesn't honor it