They want $280 to fix the screen on a $300 phone, lol. America is full of scammers everywhere you…read moreturn your head.

I dropped in here to get a battery changed in my iPhone after another shop let me down. I walked…read morein. The tech was friendly and helpful. He was thorough and told me the cost before I committed to the service. He got the work done in 35 minutes. The work performed solved my problem. The price was a tad more expensive than other places. I appreciate that they were open, without appointment, on a Sunday afternoon. My only real complaint is that there is no place to wait inside this large store. It seems they don't want you hanging around to wait on the service to be completed.

They repaired my phone screen and the camera came back with dust behind the glass so my front…read morecamera is ruined. Asked to fix the issue and they offered the service for $180

I will never buy anything from any ATT Store again due to the (no help received the 2nd time) I…read morevisited this store. I asked for the Manager, and was told he was there but I guess customers are not allowed to talk to him. The Manager was probably in the group of people I walked up to with my request. There were no other customers in the store when I entered and they were all standing together talking. So, I am done with the buying of any phones or accessories from the ATT Stores. I will still use the Network since it is the only Network no matter what other Companies call it but they might as well sell off the Phone Stores. TC

Dion, Horace and Dawson were amazing in assisting me with Sams Clubs mess up. I got my phone at…read moreSams Club and they gave me a phone with too little memory. The AT&T store fixed their mess up and recognized it swiftly. They helped me get my phone switched over, activated and complete in no time. They were very friendly, polite and have amazing customer service skills. I highly receive recommend they receive recognition for their outdistancing customer service.

I started off with a bad impression. I don't care if you're busy helping another customer but when…read moreother customers come in your store you greet them, not just stare at them and not say anything. I did not feel welcomed at all. Every time I come in to a verizon I always expect to have to wait, which I was prepared to do. There were two workers and seemed to be helping the customers with what they wanted it. When it was finally my turn he answered all my questions and helped me with what I came in. At the end I could tell they were really helpful with all their customers but please greet them when they come in.

The staff was professionally friendly and answered all my questions regarding the phone I wanted…read more Very nice store with plenty of phone options. I feel that I got a good deal!

My sales associate Heather was amazing. She helped me step up my e-mail on my new IPad. She was…read moreextremely professional, polite and eager to help. She also paired my new iPhone watch to my phone and spent time to set up my fitness app and show me basic functions of the watch. It was a pleasure working with you today.

excellent Customer Service. Great value. Friendly staff. I…read morerecommend this store specifically over all the other stores in the surrounding locations.

This place is a joke whatever you do don't work with Charlie,he is a great con artist, He said our…read morebill would go down instead it went up by $90 dollars he has no clue what he's doing,I don't know how he sleeps at night. Pathetic low life, everybody do yourself a favor and go to another AT&T store 0 stars for me!!!

All I have to say is Charlie (and Trey) at this store worked miracles. We were having trouble with…read moreour bill and service. We were promised and told some other things at another store and when our bill arrive it was almost double what was quoted at another store. Charlie and Trey sat down with us worked out a plan that was right for our family and didn't stop until we were completely satisfied. Thank you gentleman. If there were 10 stars I'd post 10.

If I could give negative stars, I would. I'm a 21-year-old college student and first-time…read morehomeowner, and unfortunately Mercury Broadband was the only internet option in my area. From the very beginning, the entire process was shady and exhausting. They originally quoted me nearly $200 for installation plus a $70 monthly plan. When I refused, suddenly the installation fee was waived and they "discovered" a $55 plan. That bait-and-switch alone should have been my warning. I scheduled installation for July 3, 2025. On that day, their team not only harassed me with twelve separate phone calls despite already texting with me (I am hard of hearing and had made that clear), but they also damaged my property. They drilled straight through my brand-new $500 headboard without ever mentioning it, leaving me to discover the hole later when I rearranged my furniture. They saw exactly what they had done, walked into my bedroom, and never said a word. Completely unacceptable. After installation, they told me someone would call to set up autopay over the holiday weekend. That call never came. Instead, on July 7th, 2025, I received an emailed invoice with a $60 late fee already attached. I provided them with proof of the texts from their own installer promising that call, and still they refused to remove the charge. I refused to pay for their error. By July 15th, after receiving my fourth inflated invoice totaling $115, I requested a disconnection and uninstall. Instead of closing my account, they sent me another bill -- this time for $1,200 for "equipment" I tried scheduling for them to come pick up. At that point I involved my family's attorney, who helped me send a final dispute, which is attached in the photos below. It wasn't until August 13th that Mercury finally responded and sent a corrected invoice. This company lies, damages property, ignores legal protections, and invents charges out of thin air. They are scammers, and I would strongly warn anyone considering them to stay far away. Thankfully there are now 3 other fiber optic providers in my region, and I will be switching within the next few days...

They are expensive and always have times that it pauses. Then if you are late, you have to pay that…read moremonth, then an extra month, and a late fee. Then the whole time they had the wrong lot number down for our account. That made disconnecting, frustrating. First day they said they would be out, didn't show. Second day, I had to call twice to finally figure out what was going on. They went to the wrong lot. They need to fix their communication among the different departments