A COMPLETE SCAMMER! I'm not the type to leave a review like this but other consumers need to be…read moreaware of my experience. I SEVERELY REGRET DOING BUSINESS WITH THIS "COMPANY." I hired Trojan Tech 2U for a phone repair and they scammed me. Trojan Cellular and Trojan Tech 2U are affiliated with one another, both of which are dishonest and should be avoided. I received messages from the same phone number claiming at times to be two different people. First it was "Brooke" in "Front Office Scheduling," then it was Jason, the guy who actually showed up to do the repair. I paid for a screen and battery replacement for my iPhone 11 Pro, which I thought was done correctly until I realized my Face ID stopped working. I let him know of the issue so he came back and "reseated" my existing Face ID assembly the next day but it stopped working again within an hour. I also reported my battery health and functionality didn't improve after he supposedly replaced it so I believe he lied to me about replacing my battery. I have no way of confirming this myself and he denied lying about it. I was told I would have to pay $100 for a new Face ID assembly and the labor for it to be installed but I refused and claimed he caused the issue when he had my phone open and worked on it (obviously) so the repair should be covered by his 90 day warranty. After several weeks of back and forth, he finally claimed he would fix this issue under warranty and free of charge but when I attempted to schedule this service, he ghosted me. I tried following up multiple times and was ignored. I ended up spending about $300 for a decent screen replacement, but my battery health remains the same and now my Face ID doesn't work. I should've continued using my phone with the cracked screen and saved my money. Don't make the same mistake I did by allowing this dishonest man to work on your device. He will take advantage of you, especially if you aren't very knowledgeable in tech. I have record of all my interactions and will be pursuing a case in small claims court.

Horrendous. Was told I'd receive an OEM screen replacement for my Galxy S23 Ultra, was instead…read moregiven an aftermarket screen with no fingerprint sensor and still charged more than what an OEM screen is worth. Dude also stole my S Pen. Steer clear.

Thanks to Sierra, I was able to quickly get Dad a new phone and have it added to my family plan…read morewith little to no hassle. She transferred his data and installed the screen protector I bought for him. I am VERY grateful since we are trying to make his life a little easier.

From the owner: Visit the T-Mobile store in Piqua and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1272 East Ash Street #200 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Alysia the manger she is wondering out going so nice and always understanding highly recommend her…read moreand Ben

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Troy store today.

friendly representatives with a low pressure sales approach! Got everything I needed and didnt have…read moreto jack my bill up

I went in to upgrade my phone and also asked about a 55+ discount that is being offered by ATT and…read moreTMobile. The gal said she could get me a new phone but my bill would go up. I told her I was a 25+ year customer and was surprised she wasn't more willing to accommodate me and her exact words were "I can't jut pull a plan out of my ass." Unacceptable.

The staff in the Piqua office is very rude. They talk to you like you are stupid and are very…read moreunprofessional. The two women working tonight were even saying another customers name out loud and making fun of her.

This guy came and said it was 30 day free service and that I wouldn't be charged or held…read moreresponsible unless I wanted to continue the service..i agreed and to only the cable and internet..not only did I get manipulated into a "30 day money back guarantee service " which wasn't what I agree to , the guy added the phone on to it service bundle which I'm charged $124 for a bundle of 3 when I didn't even get the phone...then it's almost impossible to contract anyone because of their automated system...and then the actual store in piqua doesn't have a number to contact them so I was on the phone almost an hour Tryon to figure out a solution to this manipulation..the first lady was very nice and said she takin care of it and all I had to do was to get transfers to a cancellation person...so when that happened the guy was like your one day past your 30 days and said I have to physically take the stuff into the piqua store so I don't get any further bill..which I shouldn't have to do that but I will so I wont be charged and he says..will see what we can do about...this tthing is a scam and the fastest interest internet service was b.s. cuz mine ran at 60 mbs instead of the 100 mbs as advertised..my girlfriend and I are in government assisted housing to help with our 3 kids and I was off work for 3 months because i broke my hand..if their willing to do that to us who wont they scam