AMAZING selection clean store and very friendly staff I recommend to anyone! Amazing selectionread more

Brandon at the Quakertown store was very helpful when my husband purchased a phone for me, as well…read moreas when we both went in to set up the new phone/syncing with old phone info. He was scheduled to leave the store but was kind enough to offer to help beyond the time he was scheduled to go home for the night. We would highly recommend Cricket Wireless, and are grateful for the support we received here.

Extremely poor customer service by totally clueless D.I.E employees. Their policies and…read moreprocedures make no sense, it's almost like they intentionally drive customers away. In the old days they were semi flexible but no more. For example my telephone died, they would not sell me and transfer my number to a temporary telephone I had to go to Walmart and purchase a telephone, bring it to the store to activate it and transfer my number.

The first and only time I've been to this AT&T store was in March 2014 when I came here to get my…read morevery first smartphone which was the Samsung Galaxy S4 (this was right after I graduated early from high school, a time I'll never forget). I didn't really have a problem at this location, from what I recall the employee was very helpful in getting my contacts over from my crappy slide phone I've had for 3 years (which replaced my first cell phone I got in 2009) and it was an awesome memory to boot, so it was a great experience!

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

Employees do not know Verizon's own company policies and are inconsistent from visit to visit…read more Recommend ordering online or going to another store.

I came in for a tough situation…read more I purchased my phone through Best Buy but was told to trade in here Adam was super helpful and resourceful The issue wasn't solved but he spent over an hour with us and was very resourceful If you want a solid, honest experience ask for Adam

Excellent service! My iPhone froze during a sync with an older computer and I couldn't get it back…read more tried everything I could find. Double Click took it and within 20min my phone was fixed. So, Tim if you read this thanks again!!

The was actually the second time I've been to double click. First was during covid, had a problem…read morewith my old laptop and they kept it running for another year. This time around I needed my iTunes music library transferred to my new laptop. I'd been trying to do it for two years, but had a hard time. They explained everything fairly clearly, and ended up grabbing the music from the old one (rather than a Zip drive it was on, but was likely damaged). It only took a couple hours and the price was quite fair. Highly recommend for any computer needs!