First time here. Xbox series x or s was overheating too much so we brought it in got $20 off and…read morehopefully a was little body to get it fixed a bit quicker.. just put it in so not sure how it will go yet but do far so good!

I was in big trouble. I woke up to find my iPhone 10 dead when I woke up. It was fine before bed…read more Went through the general emergency reboot steps without success. Plugged it into a PC but it was unrecognizable. My phone is a requirement for my work and other functions due to two-factor authentication. I found uBeakiFix in Center Valley, PA on my map search and drove over an hour to get there. Jacob was knowledgeable, friendly, courteous and emphatic to my concerns. Jacob quickly confirmed it was my battery and lucky for me they had one. Jacob replaced the defective battery and calibrated it. I was back in business in one afternoon. What Jacob doesn't know is I have cancer and this was a challenge for me traveling there due to the pain I'm dealing with. If he couldn't help me that afternoon I would have been challenged trying to come back. He exceeded my expectations. I'm grateful for Jacobs quick actions and the services he provided by uBreakitiFixit. Thanks Jacob for making my service experience outstanding.

I purchased a screen protector for my Google pixel 7 pro and my fingerprint scanner would not work…read morewith it.l took it back with my receipt But it was 10 days and they would not do anything for me.Lesson learned that was a waste of 26.00 dollars.No returns after 7 days.I will not be using them anymore for anything.

I had an issue with my iPhone and they fixed it on the spot with no issues. The guy that works…read morethere is nice and really knowledgeable. I highly recommend this store and will use them in the future!

10/1/21 excellent employees! I really really was interested in this super cool Halloween Decoration…read moreandMichaels had it as "new" online- but the. It's not available to ship and barely available in any of their stores. Exasperating. I called the store and Cyril helped locate the item and told me he would hold it for me. Online it said they were in stock but due to the very far drive- I wanted to be 100% sure. Usually they'll hold an item til the end of business day but he told me they would hold it til end of business the following day. I was lucky because they had this white hand in stock and held it. When I arrived they were prepared and I paid for the item. Then I scored the other cool hand in black. Love!!

1 star becasue that is the minimun that can be posted. With Joanne's Framing shop closing, I need…read moreto find another good place to get mats cut. short story - Michaels isn't it. I took 2 smaller paintings there for mats and was waited on by Colton, the framing manager. He took all the informaiton for the mats with backboards and also sold me museum glass for one painting. He didn't mention the 6 dollar charge that goes along with a glass purchase. The 9x9 museum glass was $26, he told me 20. I was never called that the order was ready, but since he said he would do it right away, I visited the store 2 days later to pick it up. The order was wrapped up as though it was ready for pick up. When the store employee, not Colton, unwrapped it for me to check, we found the 2 mats and nothing else. The employee offered to cut the backboards for me. Because the mats were not cut well, every corner was overcut and one line was not straight, I asked that they be recut. The employee agreed and said he would explain the issue to the manager. We discussed a pickup date. Four days later, again no call, I vistited the store to pick up the order, it wasn't ready. I asked that the order be cancelled. I need a business that can cut a mat acuratly and have it ready when promised. Michael's in Quakertown isn't that business.

I have had a voice mail error message on my phone for a week and a half that won't let me erase my…read moremessages. I have called consumer cellular five times and they insist I must reboot or turn WiFi off instead of searching for the carrier glitch that google says is the cause I am done with this company and their pattern of deflecting responsibility instead of providing outstanding service

I downloaded an app that completely changed my interface and added many other apps I did not want…read more After trying many things to correct this (and almost doing a factory reset) I went to the Whitehall store and Jenna fixed the problem. She was extremely friendly and helpful. Thank you, Jenna. As a side note, I rarely give out 5 stars but thanks to Jenna they deserve it.