I really enjoyed my experience at the Colby Verizon store. Damien was so helpful with my purchase…read moreand extremely knowledgeable. Repeatedly went above and beyond to make everything with my purchase very easy. And even took the time to teach me how to use my new device. 10/10 would recommend buying a phone from Damien.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Lei has helped us several times over the past few years - he has been extremely helpful on every…read moreoccasion! He is very knowledgeable and patient in answering all our questions.

Dave and Lei did a fantastic job with my new phone. Very…read more helpful and knowledgeable!!

Got my IPhone8 screen replaced for $140. My home button no longer works and now have to use…read moreassistive touch.

They broke my iPhone but still charged me over $200. My home button is now broken and the screen is…read morepopping out of the frame. These guys are completely useless and will lie to your face. Would not recommend anyone to these imbeciles.

Their website says that they're open at eleven on Sundays. The sign on the window says they're…read moreopen at eleven on Sundays. They were NOT open at eleven on Sunday morning, October 17, 2021. We weren't the only customers waiting. I tried calling and got voicemail. On two other occasions at this location, employees have lied to us about prices and services, and they weren't helpful at all when my husband's phone screen cracked.

Wonderful Service! I recently took in four different items (an older tablet, a newer laptop and…read moretwo very old gaming systems) to be repaired. The owner Wayne was so incredibly kind, patient and professional and he explained everything they would attempt to do to fix the issues. I explained to Wayne that we were in a bit of a time crunch as we were leaving for the winter and he assured me they could get things done according to our schedule. He even offered to take the items to the post office and send them to us if the repairs took more time than we had available. Now that is going above and beyond! Wayne was very upfront about costs and two of the items would have cost much more to fix than to buy new. The repairs that were completed were finished quickly and by someone who was very meticulous. I should note that prior to going to Complete Cellular Repair I went to the Geek Squad at Best Buy and they didn't open up any devices rather they pronounced them DOA and told me I needed to buy new. Wayne and Stanley, his tech assistant, took a look at the same device and said it was an easy fix and went to work right away on it. The device has been working beautifully since and the cost was extremely reasonable, much less than purchasing a new laptop. It's hard to find true service in today's world especially in the world of tech. I am so impressed with Wayne at Complete Cellular Repair. It's clear he has a passion for fixing devices, service, dogs (if you go in be sure to say hi to Bluey and Chester) and integrity. Thank you.

Complete Cellular Repair is the essential partner for AT&T Rothschild. Wayne has provided our…read morecustomers practical and cost effective solutions when we aren't able to.

1 Star -- If I could give zero, I would…read more I had the worst experience imaginable with the Victra/Verizon store on Clairemont Ave in Eau Claire. I spent hours trying every phone number, every extension, every option they offer... and still couldn't get a single human who actually understood my issue. It felt like talking to a script, not a real support team. To make it worse, this store apparently doesn't even have a direct line. You can't reach anyone who works there. Your best bet? Call the Menomonie location -- at least you'll get an actual person who knows what's going on. Or honestly, just walk into the Eau Claire store in person because trying to call them is a guaranteed headache. Extremely frustrating. Huge waste of time. Do better.

If you want to buy a new phone and have a team support you after you buy it, answer your questions,…read moreshare valuable accessories, etc., Victra at 909 W. Clairemont in Eau Claire is THE place. Bryce and Tyler have helped me immensely. No question is too dumb. New manager Chad is awesome, and putting together a topnotch team.