Kudos to technicians Angelo and Keith…read more Angelo helped us install a wi-fi repeater. He was knowledgeable and effective: he completed the installation quickly, he answered all our questions, and he was respectful and joyful, cracking good-hearted jokes. Keith fixed the fios cable that was cut by mistake. He was also effective, he fixed the issue quickly, and, like Angelo, he answered all our questions, patiently and concisely.

Justin Putz was an incredible help to me and my family at Verizon! He is kind, patient, attentive,…read moreand a great problem-solver in the midst of a complex cybersecurity issue regarding my phone. We are all so grateful for his help and cannot recommend him enough! The best service ever!

Definitely the customer service team I went for the promo Tuesday and the person at the front told…read moreme that only corporate offices give them out I told him not true I got a promo last Tuesday for the grill utensil and the young lady gave it to me when I showed the promo on phone no fuzz no questions that's great customer service

Awesome customer service all thanks to sam !! Great guy !! Will recommend to other friends !read more

Disappointed for a variety of reasons:…read more 1: Had to pay for professional installation, and soonest appointment was a week away despite the store being down the street and promise of "same day installation" 2: appointment windows are 2 hours long and there is not a "your technician is on the way" notification, I.e I could do 4:15 not 4 pm, but the window is 4-6 pm and technician came at 4:03 and left at 4:10.... I got home at 4:12 from the hospital 3: no way to contact tech directly, everything is through AI bots and the only options are to reschedule your appointment when they notify you your tech has arrived 4: tech support is non existent. rep repeatedly muted himself during conversation unannounced for 5+ minutes. Provided very little coherent advice, then pitched Xfinity mobile ;(

I went to the chat app on Monday! 2 reps told me I could make payment arrangements and my service…read morewould not be disconnected.....guess what I wake up Wednesday to no service!!!! 8 called Xfinity to ask why....they told me #1 they were unable to do the extension I needed and #2 there were NO notes of me chatting with an agent on their app. I asked them if they wanted my screenshots I took of the chat convo...they said I'm sorry we just can't do that! Their liars and they let the agents tell you whatever just to get a 10/10 rating!!! That's shameful!!! I will be calling the puc and whoever else I need to!

I got DISH 3 months ago.. They kept raising the prices and every wind storm the signal would go…read moreout.. One freezing day it said to go up and chip the ice off the dish!! What craziness! So we canceled our service, it cost $300 to cancel and $50 to take away the dish..DISH did not send me a box as they claimed..so, I saw that I could "recycle " the equipment at Best Buy, on the website DISH charged me another $379. Don't fall for DISHES scams..read carefully..don't waste money on DISH.

Don't do it!!!!! If it EVER rains in your area you will lose service. And if it doesn't rain…read morewhere you live I want to know where you live. JUST DON'T CHOOSE DISH TV, pay a few extra dollar and get a cable service. DON'T DO IT DON'T DO IT DON'T DO IT

My internet was out for over two hours today. I phoned the CC customer service and the phone tree…read moretook my info and said a diagnostic was being run on my internet. After about 4 minutes an new recording come on and said they have high call volume and couldn't help me and then disconnected. I did this 3 times and got the same results. On the fourth time I got into a que that said the rep would use dual authentication when the came on the line. I got that message 5 or 6 times but no rep came on. After being on hold for one hour, my home security system notified me the internet was back up. Never did get to speak to anyone. No option to speak with a person was presented. Tomorrow I will start looking into alternatives to Consolidated Communications. I would not even give my experience one star but zero stars was not an option.

The sad demise of a once helpful and responsive company. Hours on the phone with people who do not…read morespeak English very well. I would gladly pay more if the customer service would come back to the United States

If you've ever been to an Apple store, then you know what to expect. Very friendly, knowledgeable…read moreand helpful customer service employees wearing different matching colored T-shirts depending on the season. You might have to wait a little bit for service if you don't make an appointment ahead of time, but once you're in their hands, you're always golden. The technology is always changing, but the brand is consistent and strong.

Worst customer service ever. Not sure why these stores exist they constantly give you the run down…read moreso they won't have to fix your devices and when you wrk for assistance they tell you to figure it out yourself at your home not there with them. Not to mention Apple product batteries expand the point where it can explode and they will still refuse to help