I had to get my tv fixed so I called this company, tim was very good at being on time and fixed the…read moreproblem in no time. He was very smart and knew his business. I would definitely use him again

From the owner: Tim's TV Service in Pittsburgh, PA serves customers. We are proud to have the following…read morecertifications and affiliations - Factory Trained Technicians. We accept the following forms of payment: All Major Cards Accepted, Discover Card, VISA, American Express, MasterCard. We have been proudly serving the Pittsburgh, PA area since 1994

cannot get ahold of anyone. have the # of RYAN the assistant manager who does not have his voice…read moremail set up. The only 2 phone numbers I have and they said they are not the numbers.

While I can't say the service Comcast/Xfinity provides is good, I can say this store is really good…read moreand they know what they are doing.

I went to the chat app on Monday! 2 reps told me I could make payment arrangements and my service…read morewould not be disconnected.....guess what I wake up Wednesday to no service!!!! 8 called Xfinity to ask why....they told me #1 they were unable to do the extension I needed and #2 there were NO notes of me chatting with an agent on their app. I asked them if they wanted my screenshots I took of the chat convo...they said I'm sorry we just can't do that! Their liars and they let the agents tell you whatever just to get a 10/10 rating!!! That's shameful!!! I will be calling the puc and whoever else I need to!

Not very Customer Friendly if you are a little late on an extension by 5 days …read more And I could hardly understand the representative English language. I am Disabled and have trouble walking and am in need of phone service ,But who Cares .

Returned a cable box that had been inadvertently installed and a representative by the name of Luke…read morewaited on me. Did a great job and was in and out very quickly. Thanks again. Bill E.

If you are moving out of state, be sure to cancel your Xfinity mobile service before you go. Once…read moreyou cancel your Internet/Cable account, Xfinity cannot/will not change the address for your mobile account. They also charge $25/month to keep mobile service without the Internet/Cable service. Because we had been swindled into getting watches, we had to wait for them to be paid off before canceling our mobile service. I cannot get a copy of the final bill because I no longer have service. Wish they could hear and understand themselves.

This review requires some backstory, as it's one of those rare instances where one person…read moresinglehandedly turned a 1-star experience into 5. Due to some of my chronic conditions, I applied for and was approved for a unique discount for my Internet services, and was told I would be receiving my set-up equipment in 2-3 business days. After waiting a week and a half, I finally tried reaching out to Xfinity via their website. The AI bot is absolute trash, BTW. I was ready to swear off Xfinity, because they showed no record I even applied for the program. Finally I made one last grasp, finding another fairly-low cost program. This time I walked into the brick-and-mortar store, and after explaining the situation to the woman greeting, I was paired with Charlie. Charlie turned this experience around. Not only was he amicable and pleasant, he knew exactly what he was doing. Not only did he find my original approval (which turns out to be a better deal in the long run), he quickly jumped onto a chat with some of his people, made sure my service would be ready, and made extra sure I was walking out with not just the service I wanted but all the equipment I would need to set it up myself - including coax cables! Having worked in hospitality most of my life, great guest service can absolutely be a game-changer. Xfinity, give Charlie a raise! You should be lucky to have him.

Horrible customer service. My mom passed and I had to close her account. I was informed by a…read morerepresentative of xfinity that they would send me a shipping label to send equipment back. I never received a shipping label but what I dud receive was a bill for $150.00 because equipment wasn't sent back. I tried calling customer service multiple times to explain situation. A local store is to far to drive so I asked for them to send me a shipping label. I was inform that I would need to log into my moms account to request the shipping label. I explained again my mom died and I don't have access to her account. They basically told me that's my problem. Customer service was rude, uncaring, and totally not helpful at all. Do not go eith this company.

I pay a lot for DirectTV services so when I watch tv series on demand it's extremely frustrating…read morethat they force excessive ad breaks playing the same ads over and over and over even in the same break. Especially the extra depressing one put on by AARP.

DirecTV through AT&T is the worst service we've ever had in the last 30 years. We moved to a new…read morehouse on the north side of Boardman, cut the cable and decided to stream. AT&T told us that the 5 MPS package would be good enough to stream on a smart TV. Wrong story. After calling them a dozen times or more and getting their Phillipino call center, we couldn't get anything resolved. Finally, after three months, they told us to try the next step up. However, for us that meant adding 1 MPS for another $20 a month. The end result? The same thing. Constant buffering. As much as this grieves me to say, AT&T engaged in fraudulent sales techniques. They said we could stream but what they sold us is crap internet and egregiously poor customer service every time we called. I would never recommend AT&T internet to anyone. Ever!

I switched from Xfinity to lower my costs of internet and TV service. Boy was I wrong. I ordered…read morethe services via online chat with Verizon (and kept a copy of the transcript) and was presented with a definitive price. Turns out I paying $20 more than quoted. The area supervisor called after my company satisfaction survey and promised someone would contact me about the difference in the stated charge and what I'm paying and also provide a channel line up. No one ever called me. I repeatedly tried to reach that supervisor and only succeeded in getting his voice mail. I left very clear messages requesting a call back and he's ignored every message. Is this how Verizon hopes to keep customers? Think twice before you buy this service.

My wife and I were fed up with paying Comcast/Xfinity oave $300/mo for cable, wifi, and landline…read more Last week Chad, a Verizon rep, happened to come by and offer a better package. If we signed up for cable, wifi, and landline, we'd initially get a bill close to $300, but after installation we could request an educator's discount ($15), cancel the landline ($30), and reduce the wifi from 1 GB to 300 Mb, which would then cost us around $225. Today we had the installation. When we tried to access or even create a working account our efforts failed. In a brief moment of speaking to a real person, my wife was told we had to have been given the educator's discount at the time of signing the contract. She also was told that if we canceled the landling the cost would go up considerably. We've tried to get another real person to talk to, but it's impossible. Chad also told us he'd provide his contact info so he could solve problems. He didn't. We are retired and were delighted when Chad gave us the breakdown, and how to get those discounts. This is taking advantage of old retired folks, and, simply, lying. If we cannot get this resolved as Chad promised we are going to file a number of BBB and other complaints.

Responded and kept appt as scheduled. Priced extremely fair. Placed a brand new dryer vent through…read morebrick wall. Would definitely consider hiring him again for any future jobs...and im sure we will need many.

Josh has done several jobs for us, he does awesome work! He's mounted three TVs and four ceiling…read morefans and a couple other odd jobs. Lori Lori

Cove offers a wide variety of services for Residential and Business Customers. Check out their…read moresite to see what all they offer. Their Customer Service department is wonderful they are very patient, friendly and informative.