I want to give a shout out to Quinton at the Banksville T-mobile for his helpful service…read more I thought the phone I had just got from an auction was compromised but Quinton was very reassuring that everything was fine. End result, I have a great phone.

Terrible customer service, not the right information ,shame shame shame, bill is higher than att…read morebill they said they would beat it , unprofessional staff never again

Disappointing customer service, the guy who "helped" me was assertive and rude and I left with less…read moreunderstanding than what I caked in with AT and T makes it purposefully confusing when you want to change a plan or leave and this store put a bad taste in my mouth. Go to a different one if you can.

Probably the best customer service I've had with at&t. Blaise took care of me from the jump and did…read moreeverything in his power to make sure I walked out of there happy. Also, a manager (who's name i didn't get) was extremely helpful as well. This will for sure be my new go-to At&T

I had to come here after iOS upgrades to my iPhone messed it up (some apps wouldn't launch, etc). I…read morehad an appointment and you need to be patient with that time for your appoint meaning they will see you in the next 30 minutes or so. For my instance, I got there a few minutes early and it was near 30 minutes before the person helped me. The most frustrating (hence, one start reduction) is there are tons of employees roaming around "selling" while they have only a few folks at the Genius Bar helping people out. All that said, they did restore my iPhone with a fresh install of iOS 26.5, I hooked to their WiFi and started downloading apps. I did prioritize a few apps I was having problems with and verified one of those before leaving. At home the download of the apps was much faster and my issues were resolved.

Hubby had an appointment at 6pm for his messed up iPhone thanks to the latest iOS update (fiasco)…read more The Genius specialist didn't over to us until 6:20 but he did a good job helping fix this issue that even the techs on the phone call couldn't fix. Slow service but they are competent employees.

worst place ever! do NOT go here. everything they told me was a lie and then I cancelled my service…read morewith them and now I cant get my money back for turning in my old phone. i was supposed to get $82 and still waiting. dealt with district manager and shes just as bad as store, wouldnt take care of anything. asked for her managers name and number refused to give it to me. matt was new and told me everything wrong. he said he was number one in region which is really scary. they are not really a verizon store, you want to go to robinson town center, they are a true verizon store. matt told me to go home and call 1800 number which i did and thats how i found out everything was a lie. do NOT go here!

I highly recommend that anyone looking to upgrade their phone or get a new phone go to this…read morelocation and ask for Lydell! He goes above and beyond for his customers and really cares about them being happy with their purchase and experience! The best experience I've ever had when buying a phone!

Hired Randy to design and install a new family room, outdoor and media room system we are very…read morehappy Witt their pricing, service, and responsiveness! Recommended this company !

Very knowledgeable and friendly. I wouldn't call anyone else. I changed my provider and they broke…read moreeverything. Goosebumps untangled the mess they left and got our system back up and running in a few hours.

Ryan was just incredible! Phone ringing off the hook, had time to install my new wiper blades…read morewhile dealing with customers on the phone as well Excellent experience

They were extremely helpful. They even put in the new bulbs for me. One came loose later and they…read morewere very helpful and fixed the issue. I've talked with three people, one being a manager and all were very polite and helpful. Even when they weren't making anymore money off of me I still got great service. I will be back and be recommending you to anyone that needs parts.

Always pleased with the services provided! Prices and product are top notch. Always ready to help…read moreand honest with everything! I would recommend this business and their services to anyone at anytime! Keep up the great work!

Just got back from getting my phone fixed it was broken from A barbell at the gym crashed pretty…read moregood I didn't think it could be salvaged, but he fixed it with a fraction of a cost it would've cost for a new phone I would definitely recommend him he was awesome so glad we went to him . Before you go buy another phone let him see if he can fix it . I'm sure glad I did

Called for help as my laptop had the dreaded blue screen asking for a code that I could not find or…read moreaccess. Chance arrived early and within a few minutes, he had my laptop open and running. He then taught me how to find the code, if it ever happened again. Best of all, he was able to find and re-install a family tree that had been missing somewhere in the system for nearly 3 years and that contained a family history that dated back to 1740. Chance was the best part of my day.... you should take a Chance on his expertise and helpfulness.

Ryan was extremely professional and helpful. He answered all my questions and was eager to help. I…read morehighly recommend them!