We purchased a new home in Provincetown, MA and our indoor and outdoor audio experience desperately…read moreneeded an upgrade. Our neighbor recommended Terry from Advanced Audio and Video to me. We are forever indebted to our neighbor for that recommendation. Terry reviewed the current system which included 10 music zones throughout the inside and outside of our home. We decided to go with a Sonos system. Terry and his associate Jeremy got to work and boy did they do an amazing job. A shout out to Jeremy who went beyond the call of duty a few times to make sure we were happy. In all of my years of working with vendors I don't think that I have ever met a more trustworthy, knowledgable and fair person than Terry. Terry will work with your budget and devise the optimal plan for your situation. He will not try to upsell at all. He clearly looks to earn the trust of his clients. The job is now complete and we could not be more happy. If you are looking for Audio/Video work look no further. All of our future projects for A/V work will go directly to Terry. As an added bonus Terry and Jeremy are two of the nicest people.

Advanced Audio and Video is the absolute best! This is now the second job that they have completed…read moreat our home and once again, everything was done to perfection. They take pride in their work and ensure that every job is completed to the highest standards. We will continue using there services in the future and would highly recommend for any of your home audio and video needs.

They recommended an LG Cx Oled 55" to replace my Samsung the kids use for games…read more Incredible picture & sound. Big upgrade. Day 5 had a blue line down middle of screen. Bummer because this is one incredible TV. Went back Day 6. Discussed the issue. They had me bring back the original and sent me home with a new one. Jeff and Chad were great in assessing the possible issue and, most importantly, what was the best path to get me the customer, back up and running in the quickest most efficient manner. Customer service. And True Techies. Now will Have them design a surround system to be built around a new 77" LG OLED I intend on buying at Nantucket Sound.

They are very Unprofessional the way they talk to you in front other customers I was denied service…read morebecause they Goggled me and disagreed with my past.

Matt is definitely a hard working computer pro and was able to diagnose my laptop. I would trust…read morehim to fix any phone or computer.

This is a "review" of a different kind. My name is Kevin Dee and I am the co-owner of a computer…read moreservice and repair company that has been in business on the Cape and in Plymouth county for over 20 years. Matt, the owner of CCP, does not know I am writing this nor did he solicit me to write this in any way. Matt worked for my company as a contract Computer Field Technician in our area for 2 years. Matt is a very skilled technician. One of the best, if not the best, we ever had do work for us. He serviced hundreds of our customers without a hint of a complaint. In fact he had nothing but positive reviews and customers still ask for him. I found him to be honest, fair, and worked with a high degree of integrity. When he left us to go "on his own", which we were fully aware from day one was his eventual intention, it was on the very best of terms. Matt never solicited any of our customers to "steal" them for his company. That alone ads proof of his high level of integrity and shows the confidence he has in is own abilities. Anyone saying Matt is not of the highest honor and follows fair business practices would have a hard time convincing me.

They were quick and reliable, called them and they were quick to respond when we needed themread more

Truly helped me out in a pinch on a Saturday morning of a holiday weekend. I would have had to…read morebreak a window! On top of that he's a great guy who I will have back to fix all the locks in our house A +++++++

An experience of high quality from start to finish. Having visited a number of show-rooms in…read moreseveral states on my piano search, I feel that Falcetti's provided excellent service that I cannot help but recommend to others. Here is why. *Pre-Purchase* The instruments in Falcetti Pianos showroom are in consistently excellent regulation, voicing and tuning (this consistency is not present in other showrooms I visited in various states). Making an appointment was easy and once there I was able to take my time with the instruments, alone in the showroom. On his own initiative, Conner even turned off the AC to create a listening environment to get to know each instrument's nuance. The opportunity to really LISTEN this way is itself worth the price of entry. I found the staff at Falcettis to be more like resources and less like sales-people: they gave me generous time and space to get to know the instruments without any sort of pressure. When I had questions, Conner and Jake were quite knowledgeable, and I feel I learned from them. *Purchase* When I found a pre-owned instrument with which I feel in love, I was offered the opportunity to place a fully refundable deposit to hold the instrument while I visited other showrooms and played other pianos. Again, no pressure. Once I was certain that this instrument was for me, Conner was extremely helpful not just in arranging the purchase but also in helping me source an artist bench at an incredible price, arranging to move my current instrument at no additional cost and arranging a tech to come and re-install a Dampp-Chaser humidity system (that we use as a sort of humidity insurance along with ambient humidification) at no additional cost. At each turn, I was met with generosity and a helpfulness that turned what could easily have become a cumbersome, complex process with many moving parts into something that was, simply, easy. *Move* The moving team communicated in a timely way, was timely (they completed their work ahead of schedule) and, again, made the entire operation easy. Omar, Falcetti's tech who came to reinstall the humidity system on the new instrument was excellent. Timely, did excellent work. A pleasure to work with him. Overall: I am so happy, and thankful, to start what I am certain will be a long-term relationship with Falcetti Pianos.

We bought a new hybrid Yamaha…read more The piano itself is a great instrument. I was allowed as much time as I needed to experiment every instrument in the store I wanted. The price of the piano was acceptable by market standards. The purchase was a trade up and we were given a fair offer for our old piano. Last but not least, the staff is very pleasant to deal with. When the time comes to purchase a concert grand, this will be my first (and very likely the only) stop. Looking forward to that, because it will mean we're rolling in it.

If only you could rate zero stars…read more My experience wasn't directly with their electronic services, but with a sub-business called The Studios, an event space this company owned. I wish I had investigated further before I finished paying to rent a space that we were never let into. If I saw these reviews, I wouldn't have continued to do business with someone so untrustworthy worthy. They have other companies too. Stay away.

They were completely unprofessional. they constantly changed dates and times when they would…read morearrive. They never installed our speakers, which we paid for, and then wouldn't refund our money. ignored many calls and texts. Do not use them!

Recently we moved our belongings (George Carlin's "stuff" comes to mind) from a large storage unit…read moreto our new home. We had a couple of pieces of furniture we were attempting to donate. Running into a snag, with a real 'time' factor, I wasn't sure what to do. We stopped by 1-800-GotJunk in Plymouth, MA, on Robert's Rd. The way we were greeted, and the fact they took the furniture immediately really saved my bacon (or veggie stick) that day, and the customer service was top-notch.

Kenny and Ray did such an amazing job in supporting me with picking up all the things I didnt need…read moreduring my big move at a affordable cost.

Today J T was the Master Electrician who completed our scheduled electrical inspection. His…read moreprofessionalism and knowledge was extremely helpful with excellent communication skills for the issues found and for our repair options that were able to be completed today. It is always great working with Cotti-Johnson work crew's. Thank You

I want to take a moment to recognize AJ Arena. He's professional, friendly, and always willing to…read morehelp. It's clear that he takes pride in what he does and genuinely cares about providing a great experience. People like AJ make a real difference in a company. His positive attitude, professionalism, and dedication don't go unnoticed. He's a valuable part of the team and someone any company would be lucky to have. Highly recommended.