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    Verizon

    1.0 (2 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 week ago

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    2 years ago

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    Best Buy-Bowling Green - Menus

    Best Buy-Bowling Green

    (26 reviews)

    $$

    One of the people I was with needed to get a new phone charger for a brand new phone that was just…read morereleased. Would you believe we went to the ATT store and they dident even have the charger. The ATT store told us to try this Best Buy in bowling green. We went to this Best Buy the store is a smaller Best Buy but has every thing you would need. Including this charger that the ATT store dident have lol. When we went in 2 staff members greeted us and asked us if we needed help. Both of them took us over to the cell phone accessories area and gave my friend a few options. The store employees were very helpful. They escorted us over to the check out and the transaction was complete. Overall. I was impressed with this Best Buy in bowling green. I would defiantly come back to this location in the future if I needed anything electronic.

    I'm so disappointed in this place and understand why they are closing stores. I am a former…read moreemployee and worked with Best Buy for over 16 years. Have not worked there since 2017. I took my Dyson vacuum that I purchased from them around 6months ago for repair. The stick vacuums has probably been used 10 times total. Never really cared for it. Long story short it stopped charging. So I contacted the manufacturer and was told it's in the manufacture warranty period that was one year.and to Take it back to Best Buy and they will repair most likely replace the bad battery. Go the next day and was first told at customer service to just get another one and they would exchange it. Learned later that the guy at customer service thought I just purchased it. I had everything with it box,manuals, cardboard inserts, and accessories so I understand his confused nature. Because it still looked brand new. Like I said it's been used maybe 10 times. Finally a guy told me that it's no problem we will just send it to service and should let you know something in a week or so. Three weeks go by and nothing so I contacted Best Buy's service center. They tell me that the vacuum has been repaired and give me a tracking number. Then tell me that they will also call when it arrives in the store. Will attach the communication I had with them. Few days later Best Buy store calls and tells me no it's not repaired and come pick it up. So, now I'm confused on what's going on. Try to call and told again it's been repaired. Great, I go in today to pick it up. Was helped by the same guy that sent it to service for me the first place. He then tells me that they don't repair vacuums and that it was never touched or repaired. This is almost four weeks from when he told me it's not an issue to send to service center for repair. Tell him the whole situation and show him my communication with service center. He tells me that was a fake person and he can't help me. What the hell.. Fake person. It's your Geek Squad service center. Best Buy get your foot out of your A**. I will never ever shop with them again. Would have been fine at first if they just told me to go back to Dyson. But after all of this just pissed. Essentially all the time wasted, money for gas, and just incredibly inconvenient time wasted. Decided to send this to save others wasted time.

    Tech Connection - I didn't get a picture of the storefront and I can't take a picture of my cell phone with my cell phone, but here is a business card!

    Tech Connection

    (5 reviews)

    A friend's son runs a computer and cell phone service in Glasgow. I called him with questions about…read moremy iPhone and he referred me to Tech Connection on Scottsville Road, since it's in Bowling Green rather than me having to drive all the way to Glasgow. I knew Sean would not refer me to someone who didn't trust and both times I've been in there. They have been courteous, efficient, and helpful. The first time, I was looking at almost $100 for a new cell phone battery, but they cleaned the port and worked on the phone a little to try and carry me over since I wasn't able to afford that at that time. Fast forward six weeks and I was still limping along with the phone although it did need the battery. I took it in today and they replaced it while I waited. I noticed they had a very steady stream of customers in and out. Jose waited on me the first time and Nino waited on me this time. Both of them are knowledgeable, friendly, and have very good interpersonal skills, I especially noticed today that Nino was dealing with a challenging customer who had limited English, and although I didn't know the entire story, he was firm but very polite with the gentleman the entire time. They also cleaned my phone up and made sure it was shiny and the port was clean when I got it back.

    Had an Apple Watch battery replaced. They gave me options and recommendations. Had to order the…read morepart and had it done in a timely manner. I'd use them again.

    T-Mobile

    T-Mobile

    (6 reviews)

    $$

    If you read my previous review, I was so excited so happy but what do they say? If it sounds too…read moregood to be true it usually is. Well, we got our first bill and it was $496.!! Not the $230 that we were told our bill would be. When we went to discuss it because we were told to come in with the paper they gave us with the amount on it they promised and with our bill They said "oh no all the promotions we promised you ended on Thursday and you came in on Friday" so they called T-Mobile billing and the agent there said even if I try to put through that promotion it'll get kicked back because when my supervisor sees it because it ended on Thursday and they bought their phones on Friday. One day!! The girl working said "well my manager said you could either bring everything back and we won't charge you a restocking fee." (Charge me a restocking fee!? Why would I get charged??? ) "Or give my manager three days and she'll see what she can do " but if the woman working at T-Mobile billing said she can't do nothing. I don't think the manager could either. Tomorrow everything's going back and it's pretty sad but one star is all they deserve because in my opinion, the manager should've known that that promotion ran out on Thursday when we were there on Friday. There's three hours of my family's time that will never get back.

    Moved to Verizon and hadn't had a chance to suspend my line with T-Mobile now a past due balance…read moreand they can't even unlock the phone that's fully paid off honestly worst customer service ever last bill paid was December because of new phone with better service because there's a past due balance now can't unlock a phone that's been paid off for 6 months

    AT&T Store

    AT&T Store

    (4 reviews)

    $$

    My wife purchased an apple iphone, 4 months ago, at the AT&T Store at the greenwood mall in…read morebowling green We had a young lady that was very professional and quite helpful during the process. She knowledgeable of the iPhone as well as well as a portable speaker and we even purchased an apple iPad. After the purchase my wife has experienced nothing but problems with her iPhone. Today my wife and I returned to this same AT&T store at greenwood mall and the same sales rep. I don't know what heck happened to her, my wife's interaction was the exact opposite that of months ago. My wife asked if she could assist her with her iphone because she was having issues getting her emails as well as other issues, Since she was so helpful 4 months ago. Her answer was no. she said she wasn't allowed to answer her questions. She wasn't the technical person, she had to call apple or go the "geek squad" at best buy. My wife and I requested that she be more respectful. This sales rep continued to raise her voice at my wife. She then threatened to call mall security my wife said go ahead. The sales rep didnt. We then asked if we could have the name of her supervisor or the store owner of this particular a t and t wireless store. She then told us she was in allowed to give her supervisor's name, which was an absolute complete and total lie. Again, I cannot emphasize enough at no time did my wife or I raise our voice to this sales rep. She absolutely rude and her behavior is what I would consider reprehensible. My suggestion until this employee is terminated to avoid this particular store. We even approached a mall security guard after the incident and explained to him what happened. He told that she even gave him problems. As far as I'm concerned she shouldn't work with the public.

    They helped me fix a locked SIM card. They were also very friendly and helpful. Whit no charge for…read morethe service.

    Verizon - mobilephones - Updated July 2026

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