Have been a customer for more than 6 years and am absolutely appalled by the service we get at this…read moreshop. Bought new phones about 2 months ago. They modified our account and added the 360 coverage plan WITHOUT our permission, charging $18 more each month. I went in to have it removed (more than an hour drive from my home) and dealt with Faith. When I walked into the shop, no one was even there- no employees. I walked around, looking at products on display, waiting. A young man came out and said they'd be right with me a couple of minutes in. So, I waited. Eventually, Faith came out and was dull. No joke- she couldn't answer a single question (what does that $90/month mean? I don't know.) when I asked her to remove the plan, she was able to do it, but couldn't refund me the months I've been paying for it. She couldn't do that. I then wanted to go ahead and pay-off our new phones and she said there'd be a $5 fee for doing that in the store. So- it is a WASTE of time to make the effort to go into this store. I love my service but getting assistance is ridiculous at the Butte shop. Dishonest (adding a protection plan without permission), incompetent (hanging out in the back instead of greeting incoming customers, unable to make her iPad work- so had to go back and get the other employees' in the back, no knowledge of what the codes for billing mean, and incapable of performing the basic duties one would expect in-store).

From the owner: Visit the T-Mobile store in Butte and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3330 Harrison Avenue can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Worst service ever! Went in to upgrade my phone and when I asked for the phone price because those…read moresettings were disabled on all the phones you couldn't see a price anywhere. the store manager told me that the bundle price with the case and the screen protector and the phone was the only price available. Told him I knew that wasn't true because I have been a customer forever and so he proceeded to sell me just the phone didn't set it up didn't make sure it worked didn't do anything took my money handed me the stuff and told me to have a good day. Definitely switching services ASAP

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Butte store today.

I'm an ATT customer traveling back to Colorado in October 2018 when my cell experienced problems…read more The local ATT store refused to help. The two Verizon employees helped and got me back in business with some effort and a referral to a cell repair shop. Thanks Traylene and Kaitlynn for your awesomeness!

I would not get Spectrum in Butte, Mt. Constantly losing connections for the past month,Buy they…read morekeep on raising rates and downgrading services. I do not know how they get away with this. Key Details for Butte, MT (as of May 13, 2026): Issue: Frequent, ongoing internet drops (flapping). Duration: Issues have been reported as ongoing for over a month, generally worsening in the evening hours. Affected Areas: Reports indicate trouble throughout the Butte area. [1, 2, 3, 4]

Worst wifi experience ever. Can't watch something or play something without it lagging. terrible…read moreexperience overall

We stopped in to upgrade 2 of our Iphones. After a little bit of a wait, we got in and the service…read morerep was able to get us exactly what we needed. We placed our order and he even helped us turn on and transfer all of our info from our old phones to the new ones. The clerk was courteous, knowledgeable and respectful. We were also able to get all of the extras too

iPhone shut done and wouldn't turn on. Meka was very helpful and knowledgeable. Very pleasant…read moreexperience. Thank you.

Horrible. Said he fixed my phone. Took it home and when I called someone they couldn't hear me…read more Took it back and he told me that it might be a couple of days. Said he had friends phones to work on. Wouldn't give me a refund either. Finally he reluctantly gave me a refund of a third of the total bill back. What a joke. Beware

SHADY. UNRELIABLE. UNPROFESSIONAL. I needed the screen and…read moreback glass replaced on my Galaxy s10. I went into the store and immediately had this gut feeling to turn around and walk out. Shame on me for not trusting my instincts; a decision I still regret! I was told by the owner that the cost of my repair would be $200.00 and would take about a week to get the parts. I live 90 miles away from Butte so he told me to keep my phone and that he would call me when the new parts came in and it would only take about 30 minutes to repair. I didn't think it was unreasonable that I had to pay $100 up front as these parts for my phone were expensive...until 14 days had passed and no phone call, no returned phone calls from the numerous messages I left him, no replies to emails or texts, and no responses to messages left on his Facebook page. I got nothing but excuses once I did get a hold of him finally. He said he had the parts for my phone, and he ACTUALLY made an appointment for me since he knew I was coming so far. I got to his "store/shop" 5 minutes early for our appointment, waited another 30 minutes for someone to arrive and the doors stayed locked. I was calling, texting, everything I could think of to get in touch. Three hours later, I called him back one last time to see if he was there, and sure enough he was, but this irresponsible, unprofessional, business owner never returned a single call after he no showed to his own store! Patience waring ice thin by now, but I drove all the way back up to his place Uptown, from the flats for the second time that day, and when I left him with my phone at 4:00 p.m. he gave me a bunch more excuses that he was backed up and it would take him about an hour and a half to 2 hours to fix my phone!! This jerk still had my $100.00 so once again, I went against my better judgement and left him with my phone. He said that he closed at 6:00 and I would be damned if I was going to let him have my phone for the full two hours, just to show back up and his doors locked, with my phone still inside! I showed up at 5:45 and before I even got to the counter, he started talking to me from a different room (apparently he has quite the surveillance system) and spewing out this excuse that he couldn't fix my phone because he dropped the parts, and they broke and no he would have to reorder them! I told him that his neglegence was not my problem nor would it be be necessary to order new parts and demanded my money back. He told me he would not be able to issue a refund until the next business day (which happened to be a Tuesday due to Columbus Day) when the bank reopened. What moron doesn't know how to issue a refund through Square, but knows how to process a payment? A moron that wants to rip you off! On that Tuesday I left 3 voicemails requesting my refund and never received it! I had to file a chargeback with my bank for "services not received". Oh and another thing....not too professional to be higher than a kite during business hours. I respect medical marijuana users, but there's a difference in aleveating that which ailes them and still being functional, versus getting completely wasted from smoking in the back room all day!

Joe knows his stuff, was able to diagnosis and repair my XS Max within 60 mins. Frozen screen was…read moreit and the previous fix I had done was not done correctly. Joe exceeded my expectations. Thank you!!!

Joe was friendly, professional and fast(!). I went in with…read morea smashed phone screen and Joe had me out of there in under half an hour and at a very reasonable price. I hope I don't need his services again, but if I do, I'm bee-lining to him. I'm also very happy to support a locally owned business, especially if it's a one person operation (as his seemed to be).

quick and friendly service. I had an issue with my charging port having the cord break off in the…read moreport. I texted Chesterville and told him I was from out of town and needed some help. he was available and got the broken part out of the port and got me on my way.

Brought my phone in because the screen was not working and he was able to fix it in little to no…read moretime. Highly recommend!

Copper city Is very small with a very bad selection. I'd recommend going to Verizon store on…read moreHarrison Ave.