The BEST customer service! I went there thinking I had busted my screen. He showed me that it was…read morejust the glass screen protector. He could have taken advantage but did not! Thanks to my SIL for recommending this place. 10/10

Great people, great service. Reasonable price to transfer data from a phone with a broken screen to…read morea new one. Thank you very much. My daughter is very happy she didn't loose her pictures. Highly recommend

I'm tired of rudeness. I will now cancel our 9 year account with Spectrum internet. I will change…read morecell service for 2 phones from Spectrum to Verizon. This Dewitt, NY shop may be atypical, but it is doing Spectrum no favors. They managed to lose 3 accounts for their company in 1 day.

Great service from Nala B. She was friendly, knowledgeable and patient as we asked a lot of…read morequestions. She walked us through everything!

this is the worst store to go get your phone fixed that they will overcharge you break your phone…read moreeven more and expect for you to be OK with waiting and getting you when you were in the store before guy at the front desk has no customer service skills. He has a really bad attitude and I don't think he should work there.

Found these gentlemen on Google and they did not disappoint!! I am just leaving here with my…read morerepaired pbone! Customer service here is awesome. They answered phones promptly & provided timely updates. 10/10 would recommend & will return in the future!

The overall company is trash they set you up in contracts hiding fees making you pay for things you…read moredon't want or need they will rob you blind if you don't pay close attention to your bill and break their promises!!

Do not use Verizon, their customer support line is criminal. You can talk to anyone, you can not…read morecancel your account. When I sign into my account it locks me out. Because I am on autopayment, I am stuck paying for crappy internet. They want to charge me $10.00 to talk with someone, which I am happy to pay, but they keep hanging up on me. They suck!, Their website sucks, their customer service sucks. I have been trying to talk with someone for over an hour and I keep hitting dead ends and I keep getting hung on..... Their robot service line sucks Going to cancel my credit card DO NOT USE VERIZON!!

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

Today I visited the T-Mobile store. I walked in there extremely frustrated because I could not…read moreswitch my old phone to my new phone from a previous provider. My sales tech, Carmen was an absolute wizard. Not only was he patient with me, but handled my whole Situation. After 2+ hours. We finally got it all figured out. Kudos to Carmen.

Often 1 bar in the Village of Fayetteville, NY. Only the account owner can speak with customer…read moreservice even if you are an authorized signor. Recently in Cape Cod I had no reception. Person next to me had all 4 bars and they are with Verizon.

I purchased a phone and monthly internet with calling several years ago at the james street…read moreSyracuse cricket store. I am a senior and have poor computer skills. I was having a problem with an app, and dropped by anticipated some help from the clerk, who was not busy. She repeatedly recited that she was not obliged to offer assistance since it was an app related problem. She refused to offer assistance. I had the impression that she was actually not qualified. Whether or not helping customers is her responsibility, a good business person builds good will by going the extra distance for their customers I would not recommend any business which has poor business skills. Such establishments are destined to fail in a highly competitive market.

The owner of this location clearly does not care about customers. After having a disagreement…read more I calmly exited his store.Upon walking out the business door of my own free will the business owner followed me outside and started a verbal confrontation with me and I was at this time off his property outdoors on a pub place.Meanwhile a customer was in the store waiting for help purchasing a new phone. Instead of following me outside once I already exited his business doors he should have taken care of his customer who was waiting for help inside the store. NEVER AGAIN CRICKET AND I GOT A NEW PHONE AND SERVICE FOR MY GIRLFRIEND AT METRO PCS

Came to ATT to see about switching from Verizon. ATT has a new first responders plan I was very…read moreinterested in.

I changed from T-Mobile in March of 21 and I was promised a cheaper or a a bill that was about the…read moresame , we are now into 6 months later and I have had different bills every month most of them have been 40 or more over I called them every month I want to get out and go back to T Mobile , I mentioned to them numerous times I'm a disabled person on a limited income ( they don't care ) I asked again how I can get out of my commitment they said they would look into it , still nothing , I'm going broke with AT&T , if your thinking about switching to them , DONT !!!