Oh my! Did the staff ever want to help me! They were so bored and overstaffed I got asked probably…read more8 times if they could help me. Though it was a bit annoying, at least help was available if I needed it. I came here for a headset I ordered for my business. They had what I needed at a good price and they had a good selection of other products too.

We went to several phone companies to get 3 new cell phones. Then, we decided to buy them at Best…read moreBuy, as we did not need $1100 cell phones. Well, they said yes they can transfer our info to new phones. They said buy this 2 or 3 year insurance and it will cover anything you buy from us to be repaired by the Geek Squad. Well, after our phones arrived 3 days late, turns out they did not know how to transfer LG K20 to Samsung A17, told us the phones were too old, phone had a bad plug in area, then, told us they do not work on cell phones. Excuse me, but when you walk in, huge area selling cell phones, and insurance for anything you buy there to be repaired there???? Apparently, just not cell phones! Well, turns out all we needed was a $5.00 cord that is micro usb on one end and C usb on the other, transfers thru the cable in a few minutes, even all my years of texts to family, which no company in lancaster, all the major carriers did not know how to transfer texts!!!! Apparently, they do not know how to use the internet for research and education, asked and answered, in a moment! So, questionable on how actually helpful they really are, besides selling you something. Disappointing, for sure, but Yay for me, solved it all myself!

Sadly, this place went from the best price in town with bright help to unreliable. (It is the best…read moreprice and I suspect the talent is there.) A much-discussed part was not ordered, and then an inferior component one, that the owner had earlier advised against, was re-suggested in its place (...at the same price). The owner also tried to have me pay for the part ahead of time.

I had no idea what was wrong with my laptop and they show and told me…read more it was as simple as a new charger cord and no issues since and when I tried to pay they refused to take payment until I made paying a issue ,great place and even better service.

OUTSTANDING SERVICE! I am beyond impressed! Polite, friendly…read moreand very patient. I called to discuss an issue with a custom built PC and 30 minutes after the phone call, Advanced Device Repair was on site and working on the fix. I will only contact Advanced Device Repair in the future. More than fair pricing! The absolute go-to for technical support.

GREAT Service! Daniel was able to bring my PS2 slim back to life by replacing the laser and drive…read moreassembly. He was very easy to communicate with and transparent about his experience with this device, and gave me a No Fix, No Fee guarantee. Glad to say it has read every single disc I've tried! Looking forward to enjoying my retro collection for a long time. Highly reccomended!!

Terrible customer satisfaction..was promised to exchange phone within 7 days to out of stock phone…read morethat was to be there in couple days..drove hour to start the exchange transaction and it took 4 hours to complete..and had to start new loan and pay new fee...not happy at all. Cannot look up call logs of phones on your account.ex: kids phones...without court subpoena

My family and I always have the best experience when we shop at this Target. We usually do self…read morecheckout where Max exceeds all customer server service expectations. They are always so nice and upbeat. Max is the best!

Worst visit ever to a Target. The cashier named Amber was rude. Gave me a attitude about buying 2…read morepackages of toilet paper. My husband and I went to pick up items and she argued with me about it being only one per household, when the sign clearly states one per guest. Was rude and went and got another person involved who clearly also did not know the policy. She had a smart mouth and got loud. When proven wrong with photo from sign she then began to tell me to be quite and calm down. WHERE IS THE CUSTOMER SERVICE. The cashiers need to learn the store policy. I am a customer and I know the policy. Tired of people being rude. Without our business they would not have a job!!!

I cannot say enough good things about The Good Housekeeping Shop Appliance Store in Lancaster…read more Every major appliance in my home has been purchased, delivered, and installed by this Mom and Pop local store, and we are starting "Round 2" with a new dishwasher. When I can call the store, and they have the record from my previous dishwasher purchase from 13 years ago, let them recommend a new unit, then buy it unseen, and it's delivered and installed exactly on the date and time they quoted... and by the same employee who installed the last one? That's customer service.

Impressed! A friend…read moreof mine referred me to Good Housekeeping as a great place to buy a new washer and dryer. It was a great recommendation. Selection is great, even notice a brand that I never heard of before (Crosley). Purchased a new Speed Queen set to replace the notorious out of balance LG I bought from a big box store 5 years ago. Was tired of out of balance when spinning. knotted sheets, long wash cycles, and lack of cleaning. The delivery was made yesterday and the installers were excellent. Replaced my dryer vent hose as well as supplied the dryer wiring harness. Leveled appliances and stuck around to run a complete washer cycle. And, even started the dryer and let it run for 20 minutes to make sure it was heating properly. The big box stores don't provide that level of service. Highly recommend this small business.

I have had the best experience with Legit Electronics. Unfortunately I broke my screen display…read moretwice and both times I was able to call and be seen within ten minute. The process of replacing the screen took barely twenty minutes and was a seamless experience. Cory was incredibly helpful, friendly and explained everything very throughly! I would recommend them to everybody who needs quick, reasonably priced and quality service.

Out of towner here. On the flight to Columbus, the charging cord to my iPad broke off leaving a…read morechunk stuck in the charging port. I was given a price on the phone & told that he'd fix it in 10 minutes. I took it to him and like magic, he got it done quickly & professionally. Extremely nice gentleman doing an honest days work!!! Thank you

I tried to give them a zero star but 1 star was as low as I could go. I have a dishwasher that was…read morenot cleaning very well all of a sudden. They came out and told me it was the heater on the dishwasher (the most expensive part) and that it would cost $500. It is a Bosch dishwasher and decided to go ahead with the fix. They came back out 2 days later and replaced the heater. It still had the same problem. They came back out and said it was a bad part so they reordered. they came back out 2 days later and replaced it again. Still had the same problem! They came back out and got a different tech on the phone who said right away it was the valve. They said they would cover the valve free and fixed it. The valve is a $66 dollar part! I could have bought it for $30 at Amazon. DO NOT use these guys unless you like to over pay!

Called for an ice maker repair on a Wednesday. I believe a call center handles their scheduling…read more The scheduling was a breeze and I was set to have an appointment 2 days later on Friday . The technicians came out on time, were nice, friendly, and professional. They diagnosed the problem and stated they'd order the part and call to schedule when the part came in. The following Tuesday, the call center called and stated the part was in and they'd be out the next day which was Wednesday to install it and get the ice maker working again. The following day, they responded again on time, installed the part and I paid for the repair which was $289 for a 9 year old refrigerator that was $850 brand new. I paid the piper and was told I'd have ice in 24 hours. 24 hours later on Thursday, no ice. Not even a sign of ice cometh. I called back, told the call center, and they scheduled the technician back out the next day, Friday. The same technician responded, examined the ice maker and informed us ice was on its way, it just needed a little more time. Through the weekend, still no ice. Called first thing Monday and the technician ordered another part and stated we would owe them another $189 for the new part. While awaiting this part, I received an unsolicited survey in my email from the corporate company. I filled it out honestly, pretty much stating I was unhappy. This part came in and on Wednesday (2 weeks from original call and 2 weeks without ice) the technician installed it, and 24 hours later I finally had ice. The technician mentioned my unsatisfactory review, I'm guessing their franchise must have received some heat from corporate because we were not charged the second time. That's why I gave 3 stars instead of 2. They were clean and professional, plus the corporate office does take their customers satisfaction into consideration and makes things right without having to complain.