Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

Hi! My mom and I went into the new location for this store and were immediately greeted with a…read moresmile and a "How can I help you?" The new store was very clean, put together and the employees were very helpful. I needed to get my phone upgraded as mine was very old and had questions about the new phone, the prices and just questions in general as one does when upgrading a phone. Judge was our helper in the store that day and we highly recommend asking for him when you stop into this store. He was not pushy and we could tell he was simply looking out for the best for us. He helped us upgrade our line to save money monthly, he was knowledgeable on every question we asked and even walked us through setting up auto-pay on a billing cycle that we wanted that we didn't know was an option. Let's just say it was a great experience and if you are looking for a Verizon store on Woodruff or in Greenville, we recommend this location and asking for Judge to help you. He will walk you through colors, find the best deal for you and be honest, something everyone needs. We will definitely be coming back to this store when needed.

As soon we walked in we were greeted with an attitude, when I asked for an upgrade to a new phone…read morehe cut us off by saying to what type of phone with a sarcastic attitude. And once I said to a newer iphone like the 17 again cut off with an attitude saying that they have to be order. Then I asked if it's just this store they don't have it or all the store and he said "I don't know, you will have to go look for it and go online and look for it yourself" again just being rude and with a attitude. This store has yet to become better for the past 3 years.

I was a customer 10 years originally we left because another provider had faster service but then I…read moreremembered how horrible any interaction is with them. We were charged a full billing cycle plus a fee (no one could explain what that was) for one day of service. I asked to speak to the supervisor thinking they would make the adjustment since this is clearly a billing error. Not only did the representatives tell me the supervisor wouldn't do anything, the supervisor didn't do anything. In comparison the Internet provider we now have refunds a day of service if your Internet happens to go out for a day. It doesn't charge you for a month for one day of service. Great job Charter, no wonder everybody is leaving.

They are horribly slow... 18 people waiting, two associates attending and the person at the door…read moreinviting people to leave and try another time.. they assume people have nothing to do in their day.., this was just for a pick up of a router after having joined as new customer this provider last night . I'm wasting the entire morning just for a pick up which should be an easy, smooth and fast task. The person at the door was even dire to tell me to pay for the delivery and wait home for the router... this is worst I could ever expect. What a gem of customer service and this is just the beginning

Excellent customer service. An elderly relative's phone broke, and Charter sent a technician to…read morerepair it within a few hours. The online chat support is also very helpful. No issues at all.

First the fight, now just trying to watch on demand, got about an hour in before it stopped…read moreworking. That's not frustrating. Been trying to get back in for 30 minutes so my wife and I can finish the movie but it's not working. Well it's working to Charters standards

DON'T GO HERE! There is a representative(s) at this location that fraudulently purchased a new…read morephone and a SIM card on my account when I visited the store to purchase my phone. This store is NOT a corporate store and someone who works here violated the trust of acustomer and broke the law!! Save yourself the trouble - don't go here!!!

Fast and friendly service. Clean store! We went in for some technical support and was taken care of…read moreimmediately. Thank you!

I have had my issues with spectrum over the years cost, reliability, customer service, and…read moreinstallation. I also had no choice because they were the only service that had strong enough internet for my family. AT&T got fiber network in my area and now I wanted to disconnect service this became an issue quickly and only got worse. I spent 30 minutes on the phone and still didn't get a disconnect. They want to keep going with trying to get me to stay. Including charging me for a month in advance because that's how they bill. I will never use them again, the company is going to find them self useless with more options for internet an tv available they become less and less necessary. To stay in business they need to win with customer service and they suck at that.

In May, I spent over an hour on the phone getting a reduced rate in place for my 78 year old…read moremother. When I reviewed her bills, they had never implemented the reduced rate. I reached out to customer service, they were unwilling to help.

as I was trying to leave a lost service tech parked on my property asking me for directions, later…read morewhen I got home I found out his truck left giant deep ruts, as it had rained a lot the night before. I called and filed a claim, was told I would hear back in 10 days, no one called, of course, so I filed a complaint with BBB and found out AT&T doesn't care that they damage your property, they will not fix it and basically call you a liar. The so called executive office that called me even said they do not fix tire ruts in yards......like idiot your lost employee parked in my yard , damaged it and I wasn't even the one that was getting the service and now you won't fix it. Seriously it would take some dirt and maybe a half hour to fix! Like are you even kidding me. This place is a joke. Can't even make it right. HORRIBLE COMPANY!

AT&T has like most large companies gone the way of robo response to solve problems. It generally…read moreleaves more than a lot to be desired. A one hour wait is not uncommon, an a call back from an unknown number that you won't recognize in an age when you don't answer calls from unknown numbers. Beyond dumb. Most devices are fine for 5g connections but occasionally not. Normally you have the option for a 2.4 g connection apparently AT&T decided to merge them making this impossible unless they intervene. Which means days attempting to contact them and no response. Has to be a better solution. Like a human/ humane one.