If you want honest and true pricing on your cellular devices, or if your phone needs repaired then…read moreSea Wireless is the only place to go. I have been doing business with them for many years and they have always had the best prices and always up front and honest. If they don't have it and tell you they can get it, they will and very quickly.. The employees here are just top notch!, if every business had owners and employees like this then no business would fail, just great 10 out of 10. !!

From the owner: We sell cellphones and provide pre-paid services with no contract requirement. We specialize in…read morecell phone and tablet repair.

First of all you can't enter the store because the door is apparently always locked during business…read morehours. We went one morning after 10 and the door was locked. Then we went to our car to check on something and returned and the door was locked again. They refused to help with our problem (taking a name off of our account). They said it wasn't possible. So we ended up having to drive all the way to Asheville to find a competent person who was willing to help us. Completely useless!!!

If I could give this place zero stars, I would. All I needed was a transfer pin so I could switch…read moremy number to Verizon and none of the employees could help me. Nobody knows what they are doing. One of the employees, Tania I believe, had to search up how to do something on safari since she didn't know how.

Just a shout out to Kyleigh Price and Kaylee for all of the help that they show every time that we…read more ELDERLY (haha) people can't operate our phones. We will use them again! Thanks again!

I'm real happy with these folks so far. After having been Verizon wireless customers for years, and…read morerelocating to this area from out of state, I was looking for a fresh start with a different cellar service, CW upgraded my wife and I with new I phones and a lower bill than I was paying with V. Friendly helpful folks, returned twice because they are better at upgrading passwords than we are, and they are always ready to help. Highly recommended.

From the owner: Carolina West Wireless offers phones and plans that meet…read morethe needs of people who live in the unique geography of North Carolina. We also have the same great high-speed nationwide network as the big wireless companies for less than you’ll pay with them. In fact, we’re so confident in our nationwide network that you can try us for 30 days risk-free. If you’re not fully satisfied, just return the equipment and pay nothing - no questions asked.

I literally had a fellow patron walk out behind me, and explain what was said by the above GM and 3…read moreother employees(1 female who whispers VERY LOUDLY) and then I get this message emailed to me-ONLY after taking more time to write a review that THE SAME OFFICE EMAILED ME and asked me to write!! Why ask for a review, only for me to be truthful and carry this much unprofessionalism AFTER the disservice was to me? I drove to the store 6 times to get a new "green" case bought in store. Turns out it was for my benefit as I discovered they were showing a Series 6 watch while wearing a 7. He explained I could take black, as they didn't have the green case I bought to match the green phone. He applied a $30 credit and walked away while I eventually yelled "SIR"-for the 6th time. He was Headed into the GMs office. Slammed the door. I actually would have bought the Beats Headphones he had just priced, but based on his delivery of the price and storming off, I wasn't allowed too. Horrible store. Just stand in line and ask anybody waiting. It's easy to obtain information on the stores reputation. Maybe they listen as well as their patrons or to their patrons and the store would be 20% better. FYI.

Things are so different dealing with the store now. You…read morehave to wait outside by the door You are not allowed to even wait inside by the door, so when it's cold it's no fun They come to the door ask why you are there , take your number and you wait again. This particular time I am writing about is for my phone warranty. My battery would die at 50% for no reason, wouldn't hold a charge long. I tried calling only to be sent to a robot who made a claim ticket up and never finished. I waited a few days nothing. Then I called to try making a appointment with the store. The phone system does not send you to the local store even though you call the local number. The guy that helped was very good , filled everything out fast and said I'd have the phone the next day. It never came. I waited again the next day nothing. I made a call and I finally talked to a representative who gave me my tracking number. Didn't know anything about it but I looked it up and it said it wasn't far away. It had been in the same town maybe 40 min away and it kept showing out for delivery. I finally received the day after Thanksgiving! I have no clue what happened but finally. They gave me 5 days to return my old one which would be $500 if not returned!! Over all Verizon is a busy store but phone system and the store is not the same. I hope things get back to normal soon!

I received outstanding customer service from Jack at T-Mobile, Gastonia, NC. He set up an Apple ID…read moreaccount for me that I couldn't have done on my own. Jack showed warmth, patience, and an attitude of dedication that is rarely seen. He is a valuable asset to T-Mobile and has earned my loyalty.

Tatiana Pabon provided me with outstanding, friendly customer service, helping me set up a new…read moreiPhone I brought in for my son. She went above my expectations, explaining the process and helping set up Find My iPhone and other features Tatiana is a real valuable asset for T-Mobile

Was having issues with a family members phone and Micha assisted us with phone, upgraded another…read morefamily members phone AND we ended up paying less for our monthly plan by the time we walked out the door! Ask for Micha.

I went in over a week ago and ordered a new iPhone. The staff on hand were friendly and answered…read moreall of my questions. When it came to delivery, they suggested I have it delivered to the store so they could give me my trade-in credit and set it up. The phone was signed and delivered yesterday. I went in today to pick it up and the staff person could not locate it and stated that it may be in the safe. The only person who could open the safe is the manager and he was not working today. I was told he might be able to get it today, but try tomorrow when they open at 10. This is not good customer service.

Avoid this business - paid hundreds to have a phone repaired and less than 6 months later it was no…read morelonger charging. Took it to the Apple Store and they said it was repaired with cheap parts and the battery was not the original. The kicker is Boone cellular said they did not change the battery - so it is a mystery as to what happened to the original Apple battery in the phone. Also they would not honor the lifetime parts warranty that is listed on their website.

I will never go there again, I took my iPad there with a broken screen. they the screen but when I…read moregot it home it wouldn't charge. I tried four different chargers with no charge. I took it back and told him It wouldn't charge , he said it was my problem and that he didn't touch the charging system. I took it to apple juice at new market. they called me in a couple hours and said it was fixed. they told me whoever replaced my screen had not put the four screws back in that holds the charging port in. that cost me another 85 dollars. make sure you deal with people that stand behind their work.