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    Verizon

    1.0 (5 reviews)
    Closed 10:00 am - 9:00 pm

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    Verizon

    Verizon

    1.9(8 reviews)
    29.3 mi

    I literally had a fellow patron walk out behind me, and explain what was said by the above GM and 3…read moreother employees(1 female who whispers VERY LOUDLY) and then I get this message emailed to me-ONLY after taking more time to write a review that THE SAME OFFICE EMAILED ME and asked me to write!! Why ask for a review, only for me to be truthful and carry this much unprofessionalism AFTER the disservice was to me? I drove to the store 6 times to get a new "green" case bought in store. Turns out it was for my benefit as I discovered they were showing a Series 6 watch while wearing a 7. He explained I could take black, as they didn't have the green case I bought to match the green phone. He applied a $30 credit and walked away while I eventually yelled "SIR"-for the 6th time. He was Headed into the GMs office. Slammed the door. I actually would have bought the Beats Headphones he had just priced, but based on his delivery of the price and storming off, I wasn't allowed too. Horrible store. Just stand in line and ask anybody waiting. It's easy to obtain information on the stores reputation. Maybe they listen as well as their patrons or to their patrons and the store would be 20% better. FYI.

    Things are so different dealing with the store now. You…read morehave to wait outside by the door You are not allowed to even wait inside by the door, so when it's cold it's no fun They come to the door ask why you are there , take your number and you wait again. This particular time I am writing about is for my phone warranty. My battery would die at 50% for no reason, wouldn't hold a charge long. I tried calling only to be sent to a robot who made a claim ticket up and never finished. I waited a few days nothing. Then I called to try making a appointment with the store. The phone system does not send you to the local store even though you call the local number. The guy that helped was very good , filled everything out fast and said I'd have the phone the next day. It never came. I waited again the next day nothing. I made a call and I finally talked to a representative who gave me my tracking number. Didn't know anything about it but I looked it up and it said it wasn't far away. It had been in the same town maybe 40 min away and it kept showing out for delivery. I finally received the day after Thanksgiving! I have no clue what happened but finally. They gave me 5 days to return my old one which would be $500 if not returned!! Over all Verizon is a busy store but phone system and the store is not the same. I hope things get back to normal soon!

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    Verizon - mobilephones - Updated June 2026

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