Josh at US cellular Muscatine location was awesome and really knows his stuff. I highly recommend…read morehim.

My husband and I were looking into getting new phones. His phone was 4 years old and he was…read morewanting to upgrade. Mine was a year and a half and giving me problems with charging. As we walked in we were greeted by a sales rep from behind a desk. We explained our situation and she asked for our phone number to look up the account. She then asked from across the room with a store full of people how much our monthly bill was. Very unprofessional. I was caught off guard by this and didn't see why she needed to know this - was she planning on paying my bill? Didn't she already have access to that info through our account? - so I just responded I didn't know. The sales rep still behind her desk reacted with surprise and said " you don't know how much your bill is?! Oh well I guess I can look it up for you." A moment later still with a room full of people and still behind her desk she tells us from across the room that it's $110.xx. She then goes on to tell us about whether or not we can upgrade and that my phone is past its warranty and I still owe $300 on it. We knew all that already and now the entire us cellular store does too. My husband asked about a promo he had heard and the sales rep said it's for new customers only. I get that and it can be frustrating but there was no mention of other offers or assistance what so ever. She didn't mention any solutions for my phone's difficulty with charging (a great time to sell a wireless charger... if only I had thought of that at the time! ) By now my husband was so turned off by the sales tactics that we decided to think on it for a bit. $300 with no idea how much it might be for a new one was a lot. We were pretty sure the rep either pegged us as the kind of people who want/need the lowest monthly payment possible with no regard to final value or didn't know how to sell to any other type of consumer. We ended up going to Verizon to see what they could do. A sales rep immediately offered user of their wireless charger for us without even asking and explained several options to us. We ended up transferring two lines, buying two new Note 10 pluses (5g!... didn't know about that before! ) adding an additional two lines for our teens asking with getting the promo phones for them. All this with unlimited data for $60ish more than we were paying at us cell. After 18 years I wish we're would have switched sooner.

AT&T has the worst internet service! I'm on prepaid and have the highest plan level. I'm always…read moregetting bumped off the internet. I get 2.5 GB and I'm suppose to get 5 gb. It's frustrating and annoying!

They are a bunch of shysters that try and force you into AT&T products. They don't explain anything…read moreto you about their products and services and then after you've already signed a contract they come back with something that was in the contract that they never told you about and then told you that you have to buy AT&T products in order to keep your promotional rate. But you can't drop their services cuz you're still locked in contract even though they change the terms of your agreement. Stay away not worth all the hassle.

just the worst...they totally blew off my repair appointment and left me waiting at home all…read moreafternoon. no apology at all and then act like i'm the bad guy when i got mad.. liars and promise breakers. dont waste your hard earned money here. This is the Davenport Iowa location.. NOT CALIFORNIA

From the owner: Genesis Satellite Center has been proudly serving the Quad City, Iowa City, Des Moines, and Peoria…read moreareas . We pride ourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. We are also an internet retailer of Exede & Centurylink, with the capability to bundle services. Call us today and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

Service is THE worst if you try to cancel. Waited on hold over 45 minutes to get a person to…read morecancel my service. The rep was pushy and rude. Then I got my new bill which was for a full month of revise when I only have 10 days before disconnect. Tried their "chat" on line and was told I'd have to call the cancellation number again. DO NOT SIGN UP FOR DISH TV EVER!

Their service is horrible and the hidden cost are crazy. I would never recommend this service to…read moreanyone. Even trying to cancel service I had to call for two days and sit on hold for 41minutes and 17 seconds. Very frustrating!

The person who answers their phone is nice…read more Other than that, my experience was markedly bad. I had to call to clarify my order several times, and despite this, the field tech who came to install things was still unaware of half of my order and therefore had none of the supplies to set us up with internet, which is the only service we really wanted; they had convinced us that bundling would be the better deal in the long run. He discovered while he was there that First Avenue could not in fact provide the high speed internet that I was promised, so I asked him to cancel my order before charges were applied. "No problem," he said, "just let me know by 3:00 tomorrow that you for sure want to cancel, and I'll make sure your service doesn't get turned on." He emailed me the following day saying that he was not able to cancel my order (as he assured me he could), and instructed me to call Corporate DirecTV. Once I got through all the automation of Corporate's customer service, I found out from a corporate rep that First Avenue had activated my service 5 days before they were set to install it. This meant that the 24 hour grace period had long passed, and I was looking at a $400+ early termination fee, and nothing had even been installed! The corporate rep was surprised to learn that my service had been active for so long without actually being installed, and he said certainly it's not proper to be billed for service prior to installation, yet a bill from First Avenue is en route to me for the service I did *not* receive between 8/6/15 and 9/5/15. If you're reading this, hopefully you're in an area that is covered by the mainstream providers. Though it can be a hassle to deal with the big companies, like CenturyLink and MediaCom, they are so much better equipped to deal with customers. Spare yourself the trouble.

From the owner: First Avenue Satellite, proudly serving all of Iowa, Western Illinois and Northern Missouri for all…read moreyour DIRECTV needs. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with superior local service. Call us today to cut the cable and we can set you up tomorrow (next day install is subject to availability).