We used them last month and the technician answered the call immediately, was on time and very…read morehelpful. Chuck was very knowledgeable and explained things clearly. Appreciated the experience he brought that a previous company couldn't figure out. While here, he not only fixed the furnace issue but took care of a plumbing concern for us. They do it all! -Ian M.

Very proffessional. Fixed electrical and plumbing issue I had. Completely satisfied with there…read morework. Reasonable priced. If need work done, they are a great option.

This was my first furnace installation experience, and it went remarkably smoothly. The entire…read moreservice was excellent, from start to finish. I first spoke with the boss, Josh, who was incredibly easy to talk to and provided all the assistance I needed. Alexis explained the process and scheduled us for the installation. Then, Tom came out to inspect my current unit, and the installation was completed by Myan and Scott. I appreciate all their help. They cleaned up everything and left no mess. Their employees are kind, knowledgeable, and easy to work with. Thanks for answering all my questions, Myan! I plan to use O'Dell for any further heating and cooling needs I have. And highly recommend them to my family and friends knowing they'll have reliable and friendly service.

Did a good job and didn't break the bank! I shopped around, there were other companies that…read morecharged almost twice as much! I had my furnace cleaned and inspected. :)

I need two light fixtures replaced in my kitchen. The electrician showed up in time and worked to…read morefix the problem. I felt the cost was fair and was very happy to have my kitchen looking bright again. I would call them again if I needed any work done.

Customer service was phenomenal. And I was able to receive same day service. I will be recommending…read moreBlackHawk Electric all the time.

In September 2016 had a a new boiler put in by the Crawford Company . I only wish I'd done it a few…read moreyears earlier . They did the most professional job and left no mess or clean up for us . They were on time and pro's in every way . I recommend there boiler installation to anyone . I'm not sure about the rest of there services but there sales crew a boiler installers know there products .

Requested emergency after hour service and I was never given a call. That is a no brainer not to…read morespend my money with this company.

Wow I'm completely satisfied. I've had my air ducts cleaned before but this experience was like no…read moreother. The pricing was transparent and started with an inspection and services began immediately. I was informed throughout the entire process tooo. I also got to see my vents and learned a lot about my home and maintenance. Additionally I was able to see before and after photos. The work that vent pro does can not compre to that of other companies.

If I could give 10 stars I would! The impression I got from this company started with how they…read moreanswered the phone and handled my appointment scheduling. Very considerate and worked with my schedule as needed. Then when Josh and Joe showed up the customer service continued! Very professional, personable, friendly and respectful. They did a great job and were able to show me the before and after videos. Josh also gave some great advice about different aspects of the home and it's ventilation. Overall great locally owned business and I'd highly recommend them if you want the work done for a fair price and done right the first time!

my dads furnace had to be replaced in Feb 2025. All Hours did the work. the furnace sounds like an…read moreairliner is landing in his basement it's so loud. My father then passed away. In June of 2025, the air conditioner stopped working. I thought I would try to keep with the same company for simplicity. The person who came to the house to look at it was nice but told me it had to be replaced. He said he would let them know at the office and someone would call me to discuss the possibilities of replacing the unit. no one called. I finally called the office and John stated he would call me later that evening or for sure the next morning with an estimate. no one called. after waiting another 2 weeks to hear from all hours, I decided to have another company install a new unit. They were, however, very prompt in sending a service bill for $140.00. since they were not in a hurry to call me back I was not in a hurry to pay the bill. two months later they are now today wondering why I haven't sent the money. i would have sent it immediately if I hadn't been kept waiting on the return call with an estimate as promised. I tried to return their call after I got off work to explain why I hadn't yet sent payment and that I was waiting to see how long it would take to get a return call from them. Even though I called before 5pm which is the time they are supposed to be open till, no one answered. I tried twice. No answer. I am sending their payment but am hoping they read this review for improved customer service. Follow through is an extremely important part of customer service and this was lacking in my experience.

I've been trying to get them to come and check my air conditioner as it's old and I've had problems…read morewith it before. They had come and done work for me in the past and the service guy is very good and the only reason I call them. He actually did something to my air conditioner a few years ago that has kept me from having to buy a new one. I've called there several times to get something scheduled to have him check it to make sure it's running OK before it gets hot. I had a day scheduled a few weeks ago but the office lady called and cancelled it saying they had people with no air and would call to reschedule which she did not. I called again today to try and schedule an appointment for next week as it will be getting hot again. She says I'll call you in a few days to schedule that. I don't even understand that. Why would she just not schedule it while I'm on the phone and have already been cancelled by them! She is also sometimes rude on the phone. It's too bad because the service guy is great and that's why I call this company. Evidently they don't need the business too badly!!!

The problem with our oven was accurately diagnosed and repaired by a competent technician.read more

We hired VHS to replace our downstairs flooring and tile a small bathroom floor to ceiling. It was…read moresuppose to take about 3 days and it took about 2 weeks. The overall job was good but we had some issues. After they laid the floor my two front doors would not open because the floor was too high. They had to end up taking the doors out and redo the trim and then put them back in. The guys dented my frig when they used a furniture mover to pull it out and scratched the floor. The piece that they glued to the step and transition strip had to be reglued. The supervisor that came out was great and fixed everything. The end project was ok but it was really stressful. I think the guys were all subcontractors. I would probable not use them except for carpet.

Over a long time, Tim Kelly and his crew have always been there for us, no matter what we needed,…read moreor when. They stay with the job until it's right, and charge fairly. We've used them for plumbing, heating, and air conditioning, both installation and repair. Always topnotch.

We've used them often, and always gotten great products and service.read more