My husband and I needed to upgrade one phone,give my phone to my husband, and get me the 5S. We switched phone numbers on the phones, and just had a ton of questions!! We needed help saving ALL our apps and info.. Rolley White at this location spent SO MUCH TIME WITH US, helping us in every way!!!! He helped us save our apps, restored my music and pictures, and we walked out of the store with our phones fully functional and up to speed! That is a FIRST for me, with a new phone! Rolley answered all my questions (and I had a LOT!) and helped us pick just the right minutes plan and insurance.I will return to this store in June when we are due for another upgrade for my husband, and I will HIGHLY RECOMMEND THIS VERIZON STORE to all my friends! It's very convenient that it is in the same plaza as the Safeway where I shop.I feel secure knowing I have a Verizon store that can help me when I run into an phone issues. EXCELLENT customer service! THANK YOU!! read more

I recently received a brand new tablet from this location shortly after seeing a post from a friend advertising free tablets. Asked about it and it was super easy, the sales rep (Chad) was extremely helpful and courteous, helped me with the whole process over the phone without any issue, and even helped me to save even more money on my bill even with increasing my data. I received the device within a couple days of ordering it, with all the paperwork for the full rebate. And the device works perfectly. If you're in the area, I highly recommend checking it out! Ask for Chad and them D sent you! read more

Wow, what amazing people that work at this Verizon store, they are so efficient, and so accommodating to all the customers that I saw when I was in the store getting my new phone, iPhone 6 The sales person by the name of Rolley White was so very helpful, and very knowledgeable about the phones and the plans for the phones, I'm a very satisfied customer and I recommend anybody to go in there and get service from this Verizon store. thank you Verizon store, you will always have my Business read more

I've always received great service at the Payson location but never written a review! Recently my elderly Mother's flip phone died and she couldn't afford to buy a new phone as her current contract wasn't up. The manager Rollie White and another employee (can't remember his name) were very helpful; finding her a very inexpensive similar phone that was a trade-in. Thanks for your wonderful, kind and compassionate service! read more

I have purchased every cell phone I have ever got my entire life from this store! For 15 years now I have been a loyal customer, I highly recommend this Verizon store over the other stores in Payson, because every employee there is genuinely concerned about the customers and will do whatever it takes to answer your questions and get you the most value for the lowest cost possible ! Thank you for your help read more

Johnny Wisner and Logan Hogge were very excellent and very helpful today with my purchase! Very respectful gentlemen and answered every question that I asked on point and gave me even more info that helped me alot! I will always come to this Verizon for now on because of these to Gentlemen! I recommend that you ask for these 2 guys when u come in and thanks again to Johnny Wisner And Logan Hogge! read more

This is the only Verizon I go to! They are so welcoming and friendly and they always give me awesome deals. The other Verizon's in town I would give a 2/10, their customer service is mediocre at best. I highly recommend GoWireless in Payson Arizona, you will not be disappointed! 10/10 every time. I go to Michael or Nick and they are amazing read more

I have gone to this store since it was still a digitel, but since they have become a Bullfrog they have certainly upped their game! A guy with dark hair and a beard knew exactly how to deal with my problem and the "tech support" didn't know what to tell me. I think his name was Chad or something similar. read more

I really enjoyed the service I received here, instead of someone trying to sell my something I didn't want I received help from chad who helped me pick out what I wanted. Instead of pushing me into something else and racking up a huge bill, chad gave me options and helped me decide what was best for me. read more

Chris is a professional to the up most degree. He has a large amount of intelligence about products and programs. I had many questions about everything and he answered them with sincerity and made me feel comfortable with all of my devices. I recommend my bullfrog.com and Chris Bennett read more

I love this store! The staff is very welcoming and knowledgable. A very friendly man named Chad helped me find exactly what I was looking for. He was so kind and patient with me! I will never go to anyone else ever again. He was so helpful. He made a (very happy) lifelong customer! read more

I needed a new phone so I went into this store. A salesman Chad L. Greeted me with a very warm smile and was pleasant, helpful, fast, professional. He wowed me with his excellent customer service!! I highly recommend him and the staff at this locale! Thanks Chad and staff! read more

Best place in town for cell phones and other accessories hands down. The place is always busy but that's because they're the best! Was very happy with my experience and my cell phone set up. Employees were very helpful and happy. Ask for Rolley he's the man. read more

Had a great experience here over at the Ponderosa location! I dealt with Justin when I went in to upgrade my phone to an iPhone and he answered every question I had to offer him!! Great experience and will come back again in the future! read more

Brandin was so helpful! He was patient and took the time to give all of the information that we needed to make an informed decision. I can't rate the entire staff, but Brandin was terrific! Rolley was very kind as well. read more

Paysons' my bull frog has excellent costumer service, the employees are well educated on the products that they are selling. Chad really helped me get a great deal and was very helpful ;) read more

Loved working with Ms Kayla here! Setting us up with a phone and a tablet, she found a perfect solution for us Out of all the Verizon Stores in Payson this one is the best!!! read more

Great experience getting a new phone here! Mike was extremely helpful and knowledgeable. Very pleased with the excellent customer service at this location. Thanks Mike! read more

Michael Krings did an outstanding job for us. His customer service is excellent. In my opinion, Mike is upper management material. Very good Verizon rep. read more