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    Verizon

    2.1 (21 reviews)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

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    12 years ago

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    4 months ago

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    5 months ago

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    6 years ago

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    11 years ago

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    4 years ago

    Walked in in the afternoon, there were 8 disgruntled looking people waiting ahead of me. 8! I left.

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    5 years ago

    Waited for service for over 2 hours. The girl who greeted us was nice but waiting for so long is ridiculous.

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Worst store in Rockford. Manager and members are horrible. Stay away. Had to go to 173 location to buy the phone.

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    12 years ago

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    11 years ago

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    Ezsat And Wireless - And here's a better picture of the conduit just stubbed up in my front yard for the last three months after two visits.

    Ezsat And Wireless

    (2 reviews)

    If you need satellite service and want the very best advice, installation and service call Charles…read moreat EZ! There is no better service if you're trying to decide about satellite service, upgrading or just need advice or service on a present system. Charles will take good care of you!

    we have had T-Mobile fiber installed since before Christmas of last year, they were out digging…read morelines when it was outside we went to Costco got into a deal for four phones and T-Mobile fiber locked in for 10 I get was Illinois and the grounds were solid so they couldn't dig in but now here we are mid May and they still haven't buried our line. However they've had seven technicians come out on different occasions most of them said that they installers ran it the wrong way. Finally, they dug underneath my driveway and now they left a 1 inch piece of up in the air with caution tape still nodded around the line. Apparently, the grants that do the digging aren't the ones that do the termination I don't care I've called so many times to get zero response and all I want is for them to do is bury the line. The Internet is fantastic but the customer service when it comes to getting this line out of the middle of my yard is ridiculous and they don't care keep telling you is I'm gonna escalate this one escalate seven of them like can we just bury a line if a jogger is running down my sidewalk and trips over that piece of homeowners insurance gets hit mine. . I'm so disappointed and disgusted with the customer service that you get from the ghetto people that you call to try to get things done..

    Astound - Chicago

    Astound - Chicago

    (943 reviews)

    North Center

    The service was actually pretty good, but the price kept going up and when I called to try to get a…read morereduction, they said no way. Even though I pointed out that my neighbor was paying half what they were charging me (also Astound, same speed) and xfinity would charge me 1/3. "We may charge different customers different amounts." "We don't price match." I didn't want to switch, and it was utterly frustrating that they would do this to a long term customer. It was like I had a note in my file, 'stick it to this guy.' Or maybe they just stick it to everyone dumb enough to stay with them. Of course when I called to cancel they said, "Can we offer you a better price?" Makes my blood boil.

    Our WIFI went down during a storm. We had no WIFI for three days until they could come out here…read morewith a tech guy. The guy came and claimed he fixed it. It works, with a catch. It is now slower than it ever has been, freezes up all the time. Can't even sit through a 22 minute TV show without lagging or stopping. This is pathetic and unacceptable in the year 2026. If you can, look elsewhere and use anyone else but Astound! We sent them another email and phone call to get ahold of someone to come back to our house to fix yet another problem they made happen. So far, no such luck. They're value is nothing and they are most incompetent. So again they may seem good, but they're awful. They don't have any places located near us and have to come from far away, so I imagine their tech guys are very limited to when they can come. Another example of why big companies shouldn't be able to buy up the little ones like WOW, which was actually a good cable company that we had no problems at all with. Like every other company, there customer service seems to be a thing of the past. We will be switching to a different company as soon as possible and never looking back. Fuck Astound.

    Verizon - mobilephones - Updated June 2026

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