Joel sold us our beautiful piano and took our old one in trade in. The Piano was delivered…read moreperfectly. My husband plays every day.

Purchased a new baby grand piano from randees. Great piano. Very good prices I would highly…read morerecommend shopping here. Owners treat customers very well.

A few years ago I stopped in and inquired about a used Fender Twin reverb amp that I was interested…read morein to use with my Fender Rhodes Stage Piano. The price was a little high so I asked if any components had been updated or replaced recently and he asked me to leave the store and not come back. I complied. Left with the cash still in my pocket and have never returned. It's too bad because I like stores like theirs.

I've asked to have guitars & a pedal ordered for me, from Ax In Hand…read more When I went in, someone there was too busy rehearsing for their own gigs to give me any customer service. (I think the other more focused employee wanted to help me, but didn't have the "rank" to do so...) I've spent a couple thousand there, but was treated like an interruption. I'm on GI Bill & retired both, so, I've plenty to spend on musical instruments. I persisted and asked about a new guitar, again. I was told I would be called back about it, again. No one got back to me, so I bought the product on Amazon. Again. Sorry guys, I tried to give you my business. It seems you didn't want it...

I stopped in today with my grandson and traded in his A style mandolin on an F-style Kentucky…read moremandolin and baggs pickup, I was impressed with the selection of guitars and the great service, I wish I lived closer, I'd shop there every time over GC. Thanks Gents Two happy customers.

This is a cute little place, with very good selection of new and used gear. Buddy and Buck, the…read moreowners are AMAZING. Its a great place. They will take care of you, and the prices are VERY VERY fair too. Me and my dad bring our equipment there to repair. They never disappoint.

I'm a full-time musician, solo multi instrumentalist/ LoopingArtist playing 200 shows a year for…read more25+ years. When I moved to Wisconsin, this was the place people told me to go to if I wanted to find good vintage gear, or if I needed work done on my guitars. This place definitely delivers. I've had fretwork done on my guitars, had a vintage reverb pedal repaired there, had vintage Fender Jazz Bass pickups put in an old jazz bass of mine, and each time I've been there, everything is done professionally and very well. The owner, Greg, is an awesome guy, and the staff are always good to me. And you should see the selection of vintage, guitars, basses, and amplifiers there! Even rare finelike this beauty! (See pic) I highly recommend this place.

I think the store is great and they had really great vintage guitars, amps, and other. It kind of…read moresucks though. I took an amp in and gave them time to work on it since I didn't need it. Picked it up and didn't have time to test it since I had to get to work. Got home and plugged it in and it was dead. I gave them a call and ended up with someone on the line. He was like "did you plug it in to the wall"(come on) "did you turn it on"(duh) "is the red light on in the front?(hmmm). I was a little frustrated by this. I told him I do understand the basic operation of my vintage amp and was like "I was told you guys were like the best Fender Amp Repair guys around here." He started yelling and screaming and I tried to say something but he just kept yelling and called me an asshole and hung up. I realized that he was the owner, I mean THE OWNER, damn. In the end they must of yanked the cord out of the socket since that was the power issue so I had to replace the "original part" - then once I powered it up one of the new tubes pretty much almost exploded it powered up so fast and blew it self. They were supposed to replace two power tubes and bias them but what they did was switch the tubes around so that one of the old tubes was with the new tube and the other new tube was with the old tube completely unbiased(Fender Twin) So now I had to get a new matched set of power tubes due to the damage. Finally they also wired up and did not remount the reverb tank correctly(how do you do that). I lost a lot of money considering I paid them maybe around 350$+ for the work and then had to get new tubes and pretty much fixing it myself. I wish this would of worked out better cause I really liked the place and would of definately(sp) bought equipment from them. Now I really have no where to go, Except Daves and they're work was great once and bad the next time. So hard to find a descent tech, I guess people sometimes get in a hurry on a Friday to go get some beer or they give it to a less experienced tech and no one watches over their work. Or they just don't have a clue. I like to pay people to do a good job so it supports the music community. Also I like to play music rather than sit around soldering parts. Oh well.

Bill Crowley's Guitar Shoppe is the go to place for lessons and guitars. You won't be disappointed…read more He will guide you in your choice of instrument and style that you wish to play. It may be a small store but Bill's expertise is HUGE! I've been playing / learning acoustic and electric for a few years and Bill will encourage you and gently challenge you so you can explore what you wish to learn. His prices are competitive and you will get the advice and help that many other stores fail to provide. Bill has an extensive range of guitar skills and if you've had the opportunity to see him playing you'll know what I mean. Don't think about learning the guitar, go to Bill's and start now!

Crowley taught me how to play guitar and it was the right way, he's a true master with a lifetime…read moreof experience

Guitar looks and plays great. I was also very happy with the service and care for the Guitar.read more

Guitar repair & Set up- PIckup install and electronics work done on my Gibson SG Excellent. Love…read moreit. Highly Recommend

Austin makes some wonderful guitars & is a fantastic luthier. Did I mention he does repairs, as…read morewell? He's basically a jack-of-all-trades, when it comes to stringed instruments. I'm hoping more people start to notice his exceptional craftsmanship, attention to detail, & choose to commission his talents. The quality will surpass your expectations, without a doubt. Whether you're in the market for a custom build, or just need some maintenance, he's absolutely exceptional! CW

From the owner: McKee Guitars specializes in building custom guitars and guitar repair.read more

Terrible seller!!! Don't buy here unless you hate your money…read moreand time! Rude customer service and they tried to lie and steal from me on a return. Despicable!!!!

Excellent customer service. I live out of state and noticed…read morethe store had an amp I wanted. I ordered directly from the shop and then called them and confirmed receipt. Chad stated the order was received and it would ship that day (Sept 18th) to arrive in one week. It did so on the 24th. Well packed and sounding great. Thank you Cream City Music.

Several month ago I had an Elektron Digitakt serviced at this store. There was a small mix up…read moreduring the repair, manager Andrew Marrah went above and beyond to ensure the device was returned to me in perfect working condition. I cannot overstate the professionalism of Andrew Marrah and everyone at Synth City. I would trust this store with anything regarding my gear, they will make sure to treat you well and with respect. 10 out of 10 hands down.

I went into this shop with a friend of mine. He tried out some Les Paul and other fender guitars…read more This place has a nice collection of vintage instruments and equipment.

1-Star Review for Guzzardo Music!!!…read more I usually don't call out businesses, but after four months and five chances, I feel completely justified in sharing my experience. I dropped off my daughter's flute in JULY to have it repaired before she started band. When school began and it still wasn't done, I was told it was my fault for bringing it in "so late." Fine--I accepted that and waited. At the end of August, I called: not done. Mid-September: still not done. I went into the store the following week because my daughter had now been sitting in band class for six weeks with no instrument, and nothing was getting resolved. Only then was I offered a loaner--something that had never been mentioned before, despite multiple conversations. I was told the flute was "almost done," just waiting for the tech to sign off, and they would call me when it was ready. Fast-forward to NOVEMBER 17th..... No call. No update. Nothing. I went in today and asked--again--what was going on. I was told the flute still isn't done, and the reason? Because they gave us a rental, they "worked on other people's instruments" and let ours sit. So after four months, my daughter's flute is still unfinished. After five attempts to follow up, I still received no proactive communication. And after giving them every opportunity to make this right, I'm left with an unrepaired instrument and a very clear impression that my business simply wasn't valued. This experience has been beyond disappointing, and I would strongly caution others to think twice before trusting Guzzardo with your instruments or your time.

I'm not from Rockford but decided to check it out while in town. I had some questions regarding…read moreelectronics for guitars and the gentleman behind the basement counter was able to answer them. I then went upstairs to see some guitars. I described that I was looking for and he introduced me to a Godin, which I liked very much. I was so impressed with the customer service I received there, that I am going back to have them evaluate all my guitars.