I have stopped in a few times and it seems like the store is always busy. Each time I have waited…read morein a line, but the benefit is that everyone I have worked with has been super knowledgeable and nice. Definitely glad to work with experienced and helpful staff Even though there's a parking lot, the traffic is pretty busy with the other businesses surrounding, but it's a great location to be in!

No coverage in Northern Minnesota. Left without service many a night. Canceled my account and they…read moretold me more than once they would send me the credit on my account as a Visa card in the mail. They lied and sent it to my old debit card that I cannot access. Asked for them to retrieve the multiple phone calls where they promised me they would refund me the money by mailing it to me, and they told me I needed to pull the phone calls within 24 hours. Looked online they just lied to me again because it says they can pull the phone calls after 24 hours. I would love to have my $50 back, but at this point is it worth another several hours on the phone with these people lying to me? I have no idea how a horrid business like this stays in service with terrible coverage and terrible customer service.

BEWARE SCAMMERS!!!!!! USE COUNTERFEIT PARTS!!!!!! Read through the reviews....Do not bring your…read moredevice here to get fixed they will do way more damage, lie to you the list of shadiness goes on. The only thing this place is good for actually is a phone case. I went to get a phone case the man notice my phone was cracked in the back & offered to fix it my 1st mistake trusting him to do the right thing. I guess he should of never offered to remove the piece per Apple tech. He used fake counterfeit parts. Ruined my camera like literally. Well he will not be getting paid he probably does not cause he is a scam artist. I'm surprised he is allowed to continue to due business. Hope they shut y'all down. Yes I will be reporting to better business bureau. You probably owe alot of people refunds for breaking their devices.

I hope there was no star rating that I could use for. Cheap material, messy installation by clumsy…read morestaff while overcharging.

I dropped and broke my relatively new iPhone (no longer under warranty and no upgrade yet) and…read moreneeded to get a new phone. Not an ideal situation. So I headed to this store in a state of mixed humiliation and frustration. I worked with Bobby, and he was fantastic. He helped me with the new phone and moving service, apps, etc. - which was not easy as the screen on my old phone was broken. We got through it and I was on my way fairly quickly. I was dreading the visit because the last couple of times I upgraded phones (at other stores), it was a production that seemed to take over an hour, so quickly getting things moving and getting me on my way was awesome.

I worked with Bobby, and added an Apple Watch onto my plan. He was kind, made it super easy, and he…read morefollowed through on everything that he said he would do, post purchase. I had a horrible experience at ATT and did have much trust in Cell Phone companies after that.

Customer service. This person is very difficult to work with. One of those people who expects you…read moreto know as much about your iPhone as he does. Scoffs at questions. Arrogant and repulsive behavior.

Add one more voice to Jay and A2Z's stellar rating. I happened to be in the neighborhood getting…read moresome skates sharpened and saw A2Z's sign so I stopped in. I'd been looking for a tablet and had no experience with them at all. I am fairly computer Savey having been a software developer for 40+ years but tablets were something of a mystery to me. Jay & chatted for 15-20 minutes, talked about my needs and what I intended to use it for. Jay offered to send me some info on a couple of new tablets he knew about and could order. He also mentioned a different model available at the local "big box" store. I checked out his suggestions plus the big box option that he had mention and it turns out the big box store had a "just introduced" version of his suggested tablet that had a larger screen, more storage and a slightly better processor than his suggestions. Plus it was a few bucks cheaper. All in all I did end up getting the big box tablet but I really appreciated all of Jay's time and effort that he put in with helping me figure out what would work for me and the price range I would be looking at. I went back there the next day to show him the new tablet and got a screen protector from him. He was just the help I needed and did it even if it didn't earn him very much. Can't ask for better help than that. I'd go back to him in a heartbeat for anything he could help me with even if his price wasn't the lowest one!

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

This review is about my cracked screen for my Samsung Fold phone. I filed a claim, and the nearest…read morelocation for Minneapolis was Richfield on Lyndale Avenue. Now I know what you are thinking, I didn't have a choice of locations. I did. Three years ago for a different phone, they took care of me. With that said, I am happy to say this was my second satisfied experience. This location is north of HYW494 in a court of shops, businesses, and restaurants on Lyndale Avenue. My phone is complicated, so normally these questions are asked. Did you drop your phone? No. Was it dropped in a liquid? No. Was there anything you did to break your phone? No. It was simple, my screen cracked about 1 inch from the bottom of the fold of the phone. After filing my claim and taking it to be fixed, the uBreakiFix team confirmed the status of my phone and said this would be taken care of. I know this was a long-winded story to make sure John and Christian (uBreakiFix experts) are taken care of. Because of them, my experience was spectacular. They were kind, patient, thorough, experienced, etc. Also, they sent me a personal text with the status of my phone and when it was fixed. When I arrived to pick up my phone, they were happy to see me and explained what they did to fix my screen. I know this sounds unreal. Why would they show so much care? I don't know. I challenge you to find out. See if they treat you as well as they treated me. Thanks, John and Christian! This is for uBreakiFix leadership, please replicate their kindness and professionalism.

Received top notch service here. It took just a 5 minute visit for Rick to fix my Galaxy S10. Would…read moredefinitely go back again.

Visited the store one week ago. Owner has a large sign with his political beliefs on it. It's a…read moremessage about fulfilment coming from being married and being a parent. So disrespectful to people who can't or won't get married, or people who choose not to, or are unable to have kids. No one needs to see that when they are buying batteries. The sign is offensive and inappropriate fora business. On top of that, the battery I purchased for my key fob stopped working after one week.

Fast, friendly, no nonsense service for my car fob batteries! Even for a Saturday morning when I…read morethought there'd be a wait.