This was a most positive experience! The folks operating this business did a terrific job ensuring…read moreeach customer was treated in a most kind and professional manner! GREAT EFFORT folks!

After the long wait, Alex was very helpful and quickly took care of my issue. My original complaint…read morewas directed at the corporate issue of insufficient staffing.

Kevin made his way to our rural property to fix my broken phone screen through a claim under…read moreVerizon and was very kind, quick, and non-intrusive. He finished the repair in less than 30 minutes.

I brought in a 12.9 inch iPad pro with a severely damaged screen, and it was able to be repaired in…read morea few days. Other local places in Sioux City flat out refused to work on that specific model of iPad, and Best Buy was going to charge twice as much. Very grateful to the staff!

Ash was the man who assisted me with my computer. It had so many viruses among other things…read more Completely unusable and I was lost. But thanks to ash, the crisis was promptly averted. Not only was he very professional and kind, he was a wizard. It only took him all of 10 minutes to assess the issue and get me on my way. 10/10 for Ash and his seemingly endless vat of computer knowledge. I came into Best Buy stressed and worried with a useless pile of metal, and left with a smile and a computer working like new!

Can't even call the store goes to another country.. I am canceling the charge card .. I am pissssd…read moreAI answering the calls agent then came on from Phillipines said iI have to go to the store in person to have conversation with Manager spent substantial amount money there and this bs crapt

Best AT&T store in Sioux City! Absolutely love this place!! They are very professional and help…read moreeveryone in a timely matter! Love this place!!

Con artists. Told us $150+tax for 3 lines, said we can pick out a watch for opening an account and…read moreonly pay taxes on the watch. The watch is over $300 come to find out and when we tried to return it they said we might as well keep it because we have to pay the full amount either way. It requires an entirely separate phone line, another thing they didn't tell us, causing an extra $125/month. The Direct TV box they provided didn't work, and for 2 months we kept telling them the problem but they wouldn't lift a finger to help, just said to call Direct TV, and again said we might as well keep it. After 2 months of it not working we returned it to the Singing Hills location and their response after cancelling it was, "we're still going to bill for the 3rd month." They didn't provide the first 2 months of service we were charged for, no refund offered, but actually was bold enough to say they're still going to bill it for a third month. I've never had such horrible customer service along with being scammed bold faced in the store. It's disgusting how nice they were while adding on extra gadgets under false pretenses, not helping fix any of the previously mentioned issues, quick to run a card but refuse to be helpful in any way once the transaction is complete and you're trapped. If this isn't resolved soon to the promised $150+tax per month I'll be switching to Straight Talk for $35/month unlimited, and people I know who have it say they have had no issues whatsoever.

I got my screen replaced here a few weeks ago. It costed me $331 to repair. Recently found out that…read morethey buy the cheapest screens they can get and then basically scam you out of your money. The very next day after getting it fixed the screen went black and did not turn on for about 45 minutes. A couple weeks go by and it happened again except this time it never turned back on and I had to get a brand new phone. DON'T GO HERE !!!!

So I cracked my screen and so i went to go get it replaced it was 106.99 to fix my 6 plus and they…read morefix the screen in less then 20 mins witch is amazingly fast about 30 min later my phone started acting weird it keeps pressing stuff even though I'm not touching screen so I took it back and they told me it was common for the I phone 6 plus to do that and that they would be able to fix it for 150$ and 2 weeks. I wish they would have warned me that this would happen instead of just taking my money I would have just left it cracked.