Rundaq is first class in customer service. I broke my screen (for the third time) and went to…read moreRundaq. I had seen their advertising and knew they had a reputation for fair treatment and fast turnaround. Both were true. My phone took less than an hour to repair, but since my home button was damaged they gave me a refurbished phone at no charge. Since it was going to take a while to populate my apps, one of the owners offered to bring it to my place of business when it was ready to be sure I was satisfied. I was! What a great experience!

From the owner: We offer the lowest prices in Sioux Falls. Guaranteed.read more

T-mobile is the best. Went here becausee re of connection problem. They were cheerful and very…read morehelpful. Took my phone and corrected the settings Then fixed a problem with my old At&T account.

My husband and I wanted to add my prepaid AT&T line to his postpaid account and bundle with…read moreinternet. After going into the AT&T store in Yankton, SD we were told I couldn't keep my number, there was no way to do it. When we went to Sioux Falls store, Carrie was very helpful in getting us setup quickly, and I got to keep my number which was most important to me. We were in and out within a few minutes and she was very knowledgeable about what needed to be done. Would definitely recommend this store, and kudos to Carrie who did such a great job! Definitely worth the 1.5 hrs to get there to get good service!

Emma at Wireless world on 41st st by OGorman High school was so helpful. We always go to this…read morelocation for help/assistance over the corporate verizon locations, because they are so efficient and they actually help you. Thank you Emma for helping me get our problem resolved, you went through a great deal of trouble by calling Verizon and getting our issue resolved.

On Saturday I went to get a new phone and a female named Alex had helped me and she did an…read moreoutstanding job. I've never had an easier phone switch over experience in my life. She was friendly, humble and super nice. She made the experience 100 times better than expected. She had all the answers and it was way quicker than I had expected. Thank you Alex for the great Verizon experience I had. You're the bomb!

Verizon has fantastic service; I love my phone, and it always works, but this store is just a…read moredisaster. Their customer service is abysmal. After my father passed away, they refused to take the phones back and were very rude about it. They lost the death certificate and didn't care that we had already turned it in, wanted us to drive all the way home for ANOTHER copy. We were trying to do the right thing and turn the phones on his plan in, and they blatantly refused to take them. I am not sure if they work on sales-based commission, but unless you are buying a new phone, they want NOTHING to do with you. Verizon online customer service told us to specifically go to this location and turn in the phones. They made an already challenging time so much worse after losing the death certificate. Providing no remorse at all and making us jump through 1000 obstacles when we were just trying to do the right thing and technically doing all of this wouldn't even have impacted us money-wise. I just didn't want them to lose out on the phone that still had payments on it. I ended up reaching out to Verizon Online Customer Support, who was very helpful and disconnected the phones and sent me return boxes. I don't know who this location is hiring, but they should reassess their service agents and hire people with better attitudes that actually want to do their job.

Verizon is a great carrier, I have no issues with the phone service. The customer service at this…read morelocation is another thing entirely. Our grandfather passed away, so we wanted to transfer to a new plan to avoid hassle. This location made doing so nearly impossible. They claimed we couldn't cancel, transfer lines, or return the phones we had already replaced on a new plan due to their inability to do their jobs. We reached out to Verizon online and accomplished what this location was unable to do. Their techs are unknowledgeable, inexperienced and will have you do all the work in store. They had me call a number that I had to relay information between the tech and the phone operator, I eventually handed the tech the phone so they could do their job. We wanted to return the phones we replaced, they were trying to lock us into paying for our deceased grandfathers phone. They're either terrible at their jobs or shady. I'm hoping it's the latter, I can't be sure though. Avoid this location if you value your time and mental health.