They were extremely helpful and I was very well pleased. I drive for both Lyft and Uber and so my…read morephone is very important. ZACH was the technician who assisted me and he was very patient, and very kind and he really knew his stuff. I would highly recommend this store!

My significant other took her Samsung Note 5 to the Verizon store at Empire Mall and asked for help…read morefrom one of the sales technicians. All she wanted was to have her time changed from Military to Regular Time ... Once she left the store the phone reverted to Military Time and she noticed that the technician had ended up removing several of her apps (Home Alarm, iAqua, Steps Counter ...) from the phone, some of which she had to pay to have set-up. This was after she had specifically asked that the tech NOT remove any apps. In summary, don't hand your phone to any of the goofball techs there ... they don't know what they are doing. UPDATE: ASK FOR THE MANAGER ... THAT PERSON KNOWS WHAT THEY ARE DOING (TOOK 2 TRIPS BUT WE FOUND SOMEONE COMPETENT) ...

Here working from out of town, downloaded a virus, my first one. Started freaking found these guys…read morethey were super friendly, got it it fixed quickly at a fair price.

cant repair charging port on my samsung s10 because they don't solder connections. how can you…read morerepair cell phones if you dont solder?

Rundaq is first class in customer service. I broke my screen (for the third time) and went to…read moreRundaq. I had seen their advertising and knew they had a reputation for fair treatment and fast turnaround. Both were true. My phone took less than an hour to repair, but since my home button was damaged they gave me a refurbished phone at no charge. Since it was going to take a while to populate my apps, one of the owners offered to bring it to my place of business when it was ready to be sure I was satisfied. I was! What a great experience!

From the owner: We offer the lowest prices in Sioux Falls. Guaranteed.read more

Me and my Son just had an amazing experience at this location. We needed a battery and key fab…read morechange and Kris was amazing. Sadly, I didn't catch the name of a young Lady that helped us as well. I mean it was just straight genuine customer service that you don't see/get everyday, it was refreshing! Definitely recommend them! Great job you guys!! Well done!!

I needed a pair of new batteries for my camper. They had exactly what I needed. They unloaded the…read moreold ones from the back of my pickup and loaded the new ones back up for me. I mentioned that I liked the battery strap that they were using for loading the batteries and they gave me one for free. Service was great and they are friendly.

Today I went to get a new phone. I had read reviews of Verizon stores in Sioux Falls and this…read morestore at 41st and S. Westport sounded like they gave great customer service. A male named Memse helped me and did an outstanding job! The phone switch went great. He was friendly and interested in helping me get what I wanted. He answered all my questions and even added additional information about my new phone. He made the experience 100 times better than I expected. Thank you Memse for the great Verizon experience that I had.

The customer service at 41st and S Westport store was amazing. I had bought a new phone online,…read morecame in the mail, took the phone into multiple stores. Entered 41st and Western for some help to activate my phone, couldn't help me, 41st and Kiwanis, couldn't help me, 41st and W Empire (Main store & Managers) couldn't help me, at this point I was getting frustrated with Verizon, they redirected me to go to ANOTHER store... found the last store on the street and praise to the people working 6/5/24. 41st and S Westport! I have to give it to them. New lady and New guy with experienced manager. They all did their part in helping me activate my new phone! $1500 phone at that. I had told them my experience with the other stores. They were very unhappy, especially at the "main store." Again let me state this.. NEW EMPLOYEE'S. This Lady helped me the best she possibly could. She got me as far as customer service on the phone, Which the guy made us call Emergency SOS!! Very unprofessional. Hung up on him and started over. So new customer service lady answers, We had to tell her what happened with the last guy on the phone because he got us nowhere. She got us right to the point, activated my phone! Again praise to the New lady at 41st and S Westport. She did an amazing job! Helped me with ease and got me out of the store with a smile! Great service from those 3! I will definitely return. If I were able to rate the other stores would give them negative rating with a waste of my time. Thank you!

Emma at Wireless world on 41st st by OGorman High school was so helpful. We always go to this…read morelocation for help/assistance over the corporate verizon locations, because they are so efficient and they actually help you. Thank you Emma for helping me get our problem resolved, you went through a great deal of trouble by calling Verizon and getting our issue resolved.

On Saturday I went to get a new phone and a female named Alex had helped me and she did an…read moreoutstanding job. I've never had an easier phone switch over experience in my life. She was friendly, humble and super nice. She made the experience 100 times better than expected. She had all the answers and it was way quicker than I had expected. Thank you Alex for the great Verizon experience I had. You're the bomb!

Horrible experience. Will never return. Sold us a "new" iPhone. Got home and realized it had a…read moreknock-off, non-apple charger and headphones. The knock off charger did not work and the headphones were broken. Both were not original Apple products. Went and talked to a representative and she was very rude and not helpful. Gave us a loaner charger until we could return the iPhone. Loner charger was also a knock off and did not work. Returned the next day and tried to return iPhone and they argued and told us it was a new phone just the accessories "slipped into the box". The manager was rude, argued with us multiple times and was suggested we go to the other Cellular One location to exchange the phone. He argued and became angry with us. The employee from the night before who talked to us was also rude, adding unnecessary comments to our conversation. Finally let us exchange the iPhone for a new one where we could watch them open the box, meaning it was new. Gave us a screen protector and car charger for free, but the damage was done. Sour taste! The employees and manager were just rude and argumentative. Will not return and will be telling all my friends and coworkers about this issue. Already reported them to corporate Verizon Wireless and to BBB.

From the owner: Under Promise and Over Deliver!…read more That's been the Sioux Empire buzz about Cellular Only for over a decade. Some of what makes us different at Cellular Only in Sioux Falls is that we: *Make sure you know how to use your phone before you leave, and we're available (LOCALLY) to answer any questions down the road. *Send in the rebate for you if you would like. *Replace your bad battery. *PUT YOU ON THE RIGHT RATE PLAN so you get the type of service you need--and don't pay for something you won't use.

DO NOT USE CRICKET IF YOU HAVE AN IPHONE. We spent hours in a store trying to get their sim card…read moreto work in our phone and were unsuccessful. THEY THEN CHARGED US $100!!! For services we did not receive and are unable to use. Then they called us and told us to dispute the charges. WHAT A MESS!!!!! Still getting charged by the company even when we do not use thier sim cards or get their service. I think they are dishonest and have very sketchy business practices, BUYER BEWARE.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Sioux Falls store today.