What a fantastic place! I had reached out to Justin about getting my son a phone for his birthday…read more Not only did he correspond with me over the course of the day telling me what all he had available but his prices were great. Once I got to the store he went all through the phone we decided on to test everything. He even assisted me with setting it up on cricket. Nicest people ever! Excellent customer service. We will be back!!!

Justin went above and beyond and had my phone screen fixed within 30 minutes! He was very friendly…read morewith outstanding customer service! I highly recommend him to anyone needing a phone repair!

Alyssa was awesome to work with. She was so very patient, kind, and knowledgeable. True asset to…read morethis busy location. Got everything we wanted for our new phone setup.

They don't want to help you at this store. I brought in a dead phone to try and get someone to…read morefigure out why it wouldn't charge. Three employees standing around socializing, almost blocking the entrance, continued to ignore me as I entered. A person at the counter, busy with another customer, finally waved one of them over to me, ten minutes later. The employee, African American and middle aged, wouldn't even offer to look at my phone. She told me "put it in rice, if that doesn't work, it's an insurance claim" and then promptly went back to socializing. Everyone knows that the "put it in rice" is an urban myth and doesn't really work. Everyone, it seems, except Verizon employees.

The worst! I had some questions about AT&T but I am not tech savvy so the guy working here took…read moreoffense to the fact that I didn't have any idea of how to explain my situation and he walked away and said, he couldn't put up with this today! He never returned and told another guy that I was a pain to work with and he could help me or not- he didn't care! How is this even acceptable? I have since changed my service to another network that actually provides great services!

Pre ordered new iPhone with female employee. She added insurance to our plan without telling us or…read moreasking us if we wanted it. I just got the insurance papers in the mail. I work for a phone retailer too and that is unacceptable in my opinion.

I've used this service on a couple of occasions. They are friendly, professional, fast, and…read moreaffordable. I will not hesitate to use them in future.

Hi I drop my phone no picture can u guys repair its a Samsung 15 Android just bright last month…read morePlease ) have gmail photos import photos of mother n grandson photos can't get ion my tablet to communicate with u

There are a few nice AT&Tributes about this store, let me explain…read more Yet another AT&T store that I stopped in and and hung out on my travels which is in Texarkana which is not the kind of town where I would probably purchase a cell phone plan cuz I usually just come In-N-Out of this area. No burger pun intended, but whataburger they make at In-N-Out. Lol. We've been thinking of switching cell phone plans to AT&T from my current Verizon which is really expensive. But honestly while it will be a bit cheaper, it might end up being more expensive once we get all the stuff that we already have and who knows if the service will be as good cuz we don't really have too many problems with our service right now - just really obnoxious obscene price gouging that they are responsible for. Like I've said before - We've been thinking of switching to them and taking advantage of one of these free switch with incentive deals that they offer. So I was in here and I was asking a couple of questions because it's a long process deciding whether we want to do it and if so which company we want to switch to. So the bottom line is that once you get through all the small print and the hidden costs and the not-properly-spelled-out incidence of your rate going up after such-and-such amount of time, you're really going to be paying roughly the same amount as Verizon, as Sprint, or matter who you go with. Unless you choose MetroPCS or Cricket. (((crickets)))

Staff where's masks when asked to. We practice social distancing and we have markers for customers…read moreplaced to stand while waiting for service!

This place is so helpful! Sweet people always friendly. Awesome customer service AAAA+read more

Cody Cain is a great worker, very helpful! He made me feel right at home and didn't push anything…read moreon me that I didn't need, he did make reccomendations as I needed!

I brought in my sons iPhone after it was thrown in the pool By toddler. I left the phone with "the…read morephone pros" for an hour . When I came back I was told phone was deadit could not be fixed. I took it home and my son took the protective coveroff only to notice the back of phone was cracked throughout. I did not pay it much mind sine the "experts@ said it was dead. Today (3 days post pool) the phone was working fine . Gentleman was polite well mannered but 1) had to know he cracked the back of the phone and just played it off 2) obviously lacked the technical ability to open the phone 3) he was completely wrong in regards to the phones functionality. Go at your own risk !!!

DO NOT EVER GO!!!! I went in for a normal back glass replacement, which cost me almost $200. They…read morenot only put it on wrong, but because they did my iphone battery swelled up and basically exploded, now I am having to get a new phone because of their haphazard service!!!!