So professional and timely. Answered questions and was a great help. Able to locate the repair item…read morethat I needed by the next day and fix my phone. Very pleased!

I have been a consistent customer of four My Cell for years now, They have replaced screens…read morebatteries I have bought chargers for my iPhone there. And when I had my non-iPhone cell phone they helped me put anti-spam software on my phone. They're my go to place for my cell phone needs.

I was very happy to go into AT&T today and get helped from Saraiya. She was amazing! I was 5th on…read morethe list and I didn't wait long at all. The customer services from start to finish was great. Saraiya looked over my account and asked about features not common on accounts like my dad's ability to call Germany with world connect. Yes its a $5 feature that customer service has never asked if I still needed. This was just amazing that she was doing anything she could to help and make sure I was being charged the right amount! Thanks for looking out for your customers! I went in to set up a phone for my mother. Its crazy how my parents paid for everything for me as a child now I am paying for them. I was able to port her old number with no problem. Its already done! Amazing! Sariya explained the process very well and was able to give solutions if it had a hiccup. Saraiya also set me up with a new feature to help cover my phones on the account for drops and spills. Thats great because my family live in Alaska and we have had a few spills and drops. Thank you so much for some amazing customer service! Saraiya even walked me to the door and opened it for me! That felt good, now I know why girls like it so much! Saraiya your a rockstar and its a drive for me from town but if I ever have anything I need done I will come back to see you! Your very great at what you do and I hope your boss lets you know that. I felt very well taken care of and it was not fake or forced. You made me feel like a human unlike some other customer service establishments! The store it self was very clean and looked great as well! Nice work to the management staff for keeping it clean. You never hear the good experiences so I felt I had to write this! Thank you again!

Everything needs to improve!! ALASKANS pay tooo damn much $$$$ to have to put up with this level of…read moreLOUSY customer service!!! 45 minute wait to do anything!! 3 people working 10 people in line 4 people on list for appointments!! This is UNACCEPTBLE!!! It appears ATT cares more about shipping customer service to 3rd world countries and taking AMERICANS $$ then take care of them!! Al the while leaving them wishing they had never met ATT!!! AT&T SUCKSSSSSS 1 star only because Yelp makes me!

Needed my hdmi port replaced on my Xbox and they had it done within 2 hours after dropping it offread more

Exceptional service. Came to get my charging port replaced and they cleaned it for free multiple…read moretimes before they replaced it. After getting it replaced it got dirty again they checked it out and cleaned it for free. 10/10 honest trustworthy business.

Little expensive for me (same as all electronics stores) but very nice variety of iphone covers,…read moreand great customer service.

While this business seems to move a lot of volume, they are one of the most dishonest,…read moredisingenuous vendors I've ever dealt with. My experience of buying a product that arrived other than described (one I am apparently not alone in if the eBay forums are any indication) was only made worse by their customer "service". A wolf in sheep's clothing, they spoke very professionally and cordially, while stalling and not actually fixing the problem, waiting until the deadline for me to return the item had passed. I bought a Blackberry from them and was exquisitely, annoyingly clear about the specifications I needed. They said "no problem". When the phone arrived without those specifications, they made me jump through some hoops before acknowledging the phone wasn't the correct version. They offered to replace it, but I had to mail it back at my expense, which they said they'd reimburse. The 2nd phone arrived, slightly different and closer to what Id asked for, but still unable to perform the task I'd asked of them (a phone that would get 3G speeds on T-Mobile's network, meaning not an ATT phone). They continued to insist it was the right phone and would work properly and made me jump through more hoops, checking various settings. All the while they promised to make it right. Once I got frustrated enough and told them I just wanted my money back, they told me the return deadline had passed and there was "nothing" they could do. They also have not reimbursed me for my shipping costs, despite numerous requests. I complained to eBay, who told me I'm not the first customer to have problems with wireovia. I thought I should spread the word. Do not buy from this company. You might get lucky and not have any problems, but why chance it when there are plenty of other, reputable sellers.

Upgraded wife's phone and had trouble moving data from old phone…read more Patrick (?) helped get the data transferred and showed us some tricks. He had a Carhartt beanie on if his name wasn't Patrick.

I was looking for a Hotspot Plan and a Device that I could use at home and take with me when I…read moretravel. I went to the Cricket store, Sabrina set up my device and activated my 100gb Prepaid Plan. I did not have to talk to someone named Ralph in New Delhi I did not have to text back and forth with some Bot. I walked in the store and walked out 15 min later and everything worked. I most highly recommend the Cricket Wireless store in Wasilla, Alaska

I was on my way to the GCI store in Wasilla fuming over their bad customer service when I met a GCI…read moretech coming out of the Holiday. I told him "I just filed a bad review for you guys." He asked me about and when I laid out the details he told me he was the Sr Service Tech and I should go into the store and ask for Jenn and tell her that Ronnie sent me. I did just that and Jenn spent a good 30 minutes getting my friends account in order and scheduling a Tech to visit him on Saturday.

I recently moved to Palmer and was told by my realtor that either GCI or MTA would work at my new…read morehome. I considered both GCI and MTA's websites and decided to go with GCI. I called the number on the GCI website (long wait) and spoke to someone who checked my address and told me the modem would work at my place. I immediately go into the store, wait 15 minutes to speak to someone, and get my modem. I paid $74.99 upfront and was assured I could get the internet up and running that same day. I go home, plug it in, nothing happens. I call the GCI customer service number (long wait again) and they assure me GCI will work at my address, I just have to wait for a service technician to come and set it up. No one was available that day. At this point, I'm getting anxious. I use the internet for work and every day without it is a day I miss getting paid. Someone finally comes in the next day at around 10:30 AM and tells me no way GCI would work at my home. Confusing since I'd been assured by three different people that it would work. I immediately go to return the router. Refund has to take 5-7 days to process. Poor service. Company run by idiots.