this place is not proffesional, doesn't know how to repair phones, I wouldn't recommend it to…read moreanyone, they repair my phone one day later cameback cause they didn't do a good job and refuse to fix the issue. I had to go to another store 2 blocks u and they fixed the issue and advise me that the problem was just a missing screw....

Amazing customer service & quick work. Fixed my phone display within 15 minutes. Great value for…read morethe job.

Horrible and LAZY. I…read morego there on a Sunday to have a repair for my phone and understand 1) is it not repairable 2) if it is what is the costs so I can submit that to insurance. Talk with the manager/owner then his friends come in and completely ignores me for 10 minutes. Says he doesn't have the tool come back tomorrow. Monday comes, I return and explain to one of the staff I would like it repaired if he provides me clear cost or to know if it can not be repaired. Doesn't use a tool or anything calls a guy and says they won't give price until they are done. Insurance only covers the lower of replacement or repair and unwilling to say what the cost is. His response "WHATs in it for ME?" I'd prefer to shop at a small family shop like this, so would love to endorse, but lack of integrity and can't even provide a written quote of what he would charge. #shame on the lack of integrity; it represents everything currently wrong with Miami, when there is so much good in this wonderful city

replaced my screen added aftermarket parts that do not work one week later broke againread more

Beautiful Apple store located in Miami Worldcenter next to Lucky Strike and Lululemon…read more Stopped in here to look for a USB-A to USB-C adapter. I purchased an adapter from Apple recently with online order and it was the wrong one. Apple does not make the USB-A to USB-C adapter but the Apple associate who helped me informed me that Beats is closest thing to Apple product since Apple bought Beats. Cost was $18.99 so not bad. The Mophie option was $19.99. Noted. I decided to wait on this purchase to see if I really needed it. This is more for all the new plugs changing over to USB-C but I still want to use anything I have that still caters to USB-A. Confusing right? Ha. All in all, Apple customer service is usually always top notch and the stores are minimalistic. Clean and modern. Aesthetically pleasing. Great location!

The Apple Watch I had for a little over three years breathed its last this past Saturday evening…read more Apparently I missed a step when trying to login a swimming workout and it did not go fully water resistant. It started turning off, locking, and just switching to the Apple icon. I first stopped by the T-Mobile store in Wynwood and they were out of watches with the wrist strap that I wanted. To their credit the T-Mobile employee referred me to go to this Apple Store. I explained the situation first to Sebastian, the sales manager on the floor. He tested and was able to generate at least a partial credit for my old watch. He then talked me through the configuration and selection process for a new watch through their in-store iPad. He also explained that I could've swapped out my wrist band into the new watch. (I have one of the sports ones instead of the default when it comes with the iPhone.) After completing my order & payment, he asked that Denise help me with the actual configuration & setup for my watch. She had me sit at one of the open table / workbenches and charge my phone while the ioS software updated on my phone & watch. This did take almost over an hour, which was a hiccup to my Sunday schedule. However, I now have a new & functioning AppleWatch. The store itself is pretty clean and well lit, though watched by the tough looking security guys at various points along the store. The bathroom is accessible behind a service corridor.

Amigo Wireless is a very good buseiness and I would recommend their services. Mike, the technician…read moreis trustworthy and reliable. He provided fast friendly and honest service quickly.

I was in Miami the other day when I noticed a Samsung/TMobile repair outlit. An unauthorized app on…read moremy phone was interferring with processes. THe gentleman (I think Mike) helped me while he was assisting another customer to guide me through the process of removing the app. I then showed him a tiny crack on the screen. Insted of trying to sell me a new screen he correctly explained why it was insignicant. In a world of hustlers - this place stands as a symbol of integrity. Tks for being awesome! - Jay

Great experience getting a prepaid T-Mobile SIM card in Miami Beach. The staff was helpful,…read moreexplained the plan options clearly, and got everything activated quickly. The service was fast, professional, and hassle-free. If you need a prepaid SIM card in Miami Beach, I'd definitely recommend this place for easy setup and reliable service.

I came to this business about two weeks ago and when I got my phone back I had emails opened that…read morewere sent during the repair. We deserve privacy as customers.. Also after my repair my camera and Face ID was not working. I called the manager and tried to get the problem recktified. After some back and forth he decided to diagnose the problem for me for free. I took it in and received with my camera working as it did before. I originally had a bad review but since the manager rectified the problem. I'll leave them with a 4 star due to my troubles. Summary: Check camera, face id and all necessities before you leavemaybe lock apps with very private information. Don't need them seeing my commission UPDATE.. After my phone was fixed now there is a specific place on the screen that cannot be pressed on. Another hassle. I'm going to call and try to see if they can fix this problem. It's like every time I go to them to fix a problem I end up with a new one‍‍‍

I brought my iPhone here to replace the cracked screen with the new one and was quoted for $170…read more When I came back to pick up my phone right before the closing time I noticed the white balance and the brightness look a little weird, and I addressed the issue to the staff member. The response was that is because they put the cheapest screen, but they never gave me the options to choose from. When I get back home I noticed another issue - important display issue message that never comes away (the photo is attached). In the next two days I also noticed the battery capacity reduced significantly while I was barely using my phone! Before I brought the phone to Cellular ER the battery lasted whole day and even longer, and I used my phone for making photos, watching videos and music listening. So I finally gave them a call, and they explained that the battery capacity reduced due to the cheaper screen! You guys should disclose all these to your customers before! Knowing all these from the very beginning I would never pay this money and rather bring my phone to Apple and pay twice.

This was my second time coming for service at this location and Claudio made me feel like a VIP…read morecustomer. I appreciate his honesty and effective and on-time communication. Excellent customer service. Keep up the good work!

Por favor leer! Español / English!! Si pudiera darle 0 estrellas lo haría. En este lugar no…read moretrabajan con profesionalismo. Los dos muchachos del mesón tienen una actitud horrible y mal educados. Pedimos un diagnóstico y sin avisar el precio decidieron en arreglar el problema que tenían los cables de mi bicicleta. No gasten su tiempo como lo hice yo, en este lugar los clientes no son su prioridad solo quieren sacarle el dinero a las personas. If I could I would give this place zero stars. At this place they are very unprofessional. The two guys working customer service at the front are very rude towards customers. I went there to service my bike to fix some cables and they decided to fix it without telling us the price. Don't waste your money or time like I did! Customers are not priority here! All they want is your money.

Great service. To this day my watch is working perfectly. Highly recommend this business.read more

My old iPhone was having speaker issues; SteadyFix responded to my inquiry in a timely manner…read more Their rate seemed affordable and they delivered great service same day! Thank you.