TLDR: I was in and out, with great customer service. ___…read more So... my mom dropped her phone in the toilet. Great. I headed down to Miami to get her a new phone and take care of the whole ordeal, and that brought us to this store. As soon as we walked in Oscar greeted us and took great care of us! He showed us a few options and we decided on a phone that best suits my mom's needs. He had us set up and out of the store in less than half an hour. My mom is super happy with her new phone. She's already snapped a bunch of photos of her cat, haha.

A big store but the service was not as big! There were no…read morecustomers in the store. We were told they did not have what we wanted but did not give us any options. We had parked and paid for it just to walk out in less than 3 minutes.

this place is not proffesional, doesn't know how to repair phones, I wouldn't recommend it to…read moreanyone, they repair my phone one day later cameback cause they didn't do a good job and refuse to fix the issue. I had to go to another store 2 blocks u and they fixed the issue and advise me that the problem was just a missing screw....

Amazing customer service & quick work. Fixed my phone display within 15 minutes. Great value for…read morethe job.

I came to this business about two weeks ago and when I got my phone back I had emails opened that…read morewere sent during the repair. We deserve privacy as customers.. Also after my repair my camera and Face ID was not working. I called the manager and tried to get the problem recktified. After some back and forth he decided to diagnose the problem for me for free. I took it in and received with my camera working as it did before. I originally had a bad review but since the manager rectified the problem. I'll leave them with a 4 star due to my troubles. Summary: Check camera, face id and all necessities before you leavemaybe lock apps with very private information. Don't need them seeing my commission UPDATE.. After my phone was fixed now there is a specific place on the screen that cannot be pressed on. Another hassle. I'm going to call and try to see if they can fix this problem. It's like every time I go to them to fix a problem I end up with a new one‍‍‍

I brought my iPhone here to replace the cracked screen with the new one and was quoted for $170…read more When I came back to pick up my phone right before the closing time I noticed the white balance and the brightness look a little weird, and I addressed the issue to the staff member. The response was that is because they put the cheapest screen, but they never gave me the options to choose from. When I get back home I noticed another issue - important display issue message that never comes away (the photo is attached). In the next two days I also noticed the battery capacity reduced significantly while I was barely using my phone! Before I brought the phone to Cellular ER the battery lasted whole day and even longer, and I used my phone for making photos, watching videos and music listening. So I finally gave them a call, and they explained that the battery capacity reduced due to the cheaper screen! You guys should disclose all these to your customers before! Knowing all these from the very beginning I would never pay this money and rather bring my phone to Apple and pay twice.

Horrible and LAZY. I…read morego there on a Sunday to have a repair for my phone and understand 1) is it not repairable 2) if it is what is the costs so I can submit that to insurance. Talk with the manager/owner then his friends come in and completely ignores me for 10 minutes. Says he doesn't have the tool come back tomorrow. Monday comes, I return and explain to one of the staff I would like it repaired if he provides me clear cost or to know if it can not be repaired. Doesn't use a tool or anything calls a guy and says they won't give price until they are done. Insurance only covers the lower of replacement or repair and unwilling to say what the cost is. His response "WHATs in it for ME?" I'd prefer to shop at a small family shop like this, so would love to endorse, but lack of integrity and can't even provide a written quote of what he would charge. #shame on the lack of integrity; it represents everything currently wrong with Miami, when there is so much good in this wonderful city

replaced my screen added aftermarket parts that do not work one week later broke againread more

I called them first to get info. The guy picked up let me know he could help me out. Went in around…read more12 I gave them an IPhone 10 to get the back and front fix. Came back 4 hours later fixed pretty good. Havent had any problem with the phone and I had got it fixed a couple months ago now. Good phone repair store in my book. Definitely recommend going here instead of paying triple the amount at Apple

As always I start my reviews..... I usually don't write reviews, but I had a good experience at…read moretubi... My nephew's iPhone 7 screen was shattered, Yonny (the technician) fixed it, and for a good price....everything is running great now.

Great service ! They solved my tech issues…read more Very nice and fast. Very good. Thank you.

Words cannot describe how awesome these guys/gals are! One Saturday evening, my screen broke and…read morewasn't functioning at all. I looked up a bunch of places and made some calls, and not only were they open, but they fixed my phone very quickly! I'd highly recommend them to anyone and everyone!

I took 10 watches for batteries only 8 needed replacing every watch was in its plastic bag and in…read moreperfect condition. Great service and honesty know that's a breath of fresh air. Will be going back.

They are very knowledgeable indeed. My mothers phone was stolen and taken here (which i was able…read moreto track thru find my iPhone) these vandals were able to unlock it and give the person that took it all her info. NO questions asked NO ID needed. When I got to the store I confronted the employee and told him what was going on and he replied "its not his problem" Delinquency at its best.

What a good place…read more Needed my daughter's iPhone screen replaced; I was undecided about where to go. The mid day tech was very friendly, explained my options vs buying a new phone, etc. even offered (not pushy) the screen glass protection plan they have. Indicated service would take 1 hour while I was thinking in day or two. Picked up the phone later in the evening and here goes the best. Screen protector was not adhering properly, they tried 3 times. For me it was OK (imperceptible) but then the technician said. "I can't charge you for the screen protector that I am not happy about, leave it on but I won't charge you for it." Honesty and transparency.

I had an excellent experience at Techy, North Miami. There was an issue with my ipad- I wasn't sure…read moreif it was the battery, charging port or or or.... I was taken care of by Dan and was impressed by his composure, product knowledge and professional skills. He reflects well on this company. I think we all get a bit crazy when our electronics are acting up but Dan, at this location, calmed me down, fixed the issue and sent me on my way. Again, great experience! PS: dirty charging port, which he cleaned and with no charge.