I bought a 2013 Range Rover Sport from Wael at Yara Motors in May 2023. I have driven about 3,500…read moremiles since then, and have waited to post a review, to ensure that any problems had time to present themselves. I can happily say that the car has performed admirably in that time (no small feat, given the notorious unreliability of JLR products). I can confidently say that I bought a gem. I live in MD and found the car online. I've bought used cars at a distance before (sometimes sight unseen), and as a car enthusiast I'm used to traveling when the right one pops up. This one matched the model/color/spec I wanted so, despite it being in CT, I reached out to Yara Motors and explained that I was interested. Initially, when I explained over the phone that I wasn't local, Wael - the owner of the dealership - was a little hesitant. Perhaps he's had poor experiences with out-of-state customers in the past. I understand. People are flaky. Nonetheless, I persevered, and he seemed reassured when I booked a flight to CT for two days later. I arrived to find a small, independent dealership stocked with used, low mileage luxury cars (Audi, BMW, Mercedes etc.) that appeared to be in nice condition. I spent an hour looking over the Rover myself, during which time I hooked it up to my OBD scanner to check for error codes (there were none) and chatted with Wael and his mechanic about the car's history. They were friendly and welcoming. The front suspension bushings had been replaced in preparation for the sale (they wear quickly on these heavy cars) and an alignment had been performed. The alloy wheels had more curb rash than I expected and the front tires, while within legal limits, were worn unevenly (likely as a result of the car being driven by its previous owner on worn suspension bushings). But otherwise the car was in mint condition. Even the original window sticker was still in the car along with the factory toolkit, manuals, and all-weather floor mats. Wael would not accept a lower amount for the car but, in his defense, he had priced it fairly already. I bought it on the spot, with Wael kindly driving me to the bank to collect the money order. My drive home was enjoyable and uneventful, and the car sailed through an MD state inspection right away. When I took it to my local Jag-LR indie mechanic for a lookover, he confirmed that I'd bought an excellent example. Since then, I've changed the oil and tires, obtained and programed a second remote key fob, and bought an additional set of wheels with winter tires. After my first oil change, I sent the used oil to Blackstone Labs for analysis. The report confirms that the engine is wearing in nicely, and all the readings are in spec. I'm very satisfied with my purchase and would definitely buy another car from Yara Motors again. Thanks Wael!

Good business isn't easy to come by nowadays nor typical post pandemic, and I am historically…read moreskeptical of doing business with dealerships, especially smaller ones. Wael and his employees run an HONEST and Humble small used car dealership. My experience with Yara motors was as stress free as possible. Prices are fair here and I have peace of mind knowing that I can bring my vehicle back and trust him to make the repairs (if necessary) . Yara make you feel that sense of trust which is a rarity at bigger dealerships . Yara motors has earned a lifetime customer in me and my family. This place is a hidden gem. Believe the great reviews of this business!

I have ALWAYS enjoyed the very friendly, family-feel service I receive from Kayloni Gaetan! She…read morerecently switched roles and is now one of the service advisors and she is truly on the ball! I was really surprised at how she explained the recent service I had, and what I should look forward to at the next service appointment. High energy, always smiling, and never appears to be missing a step. THANK YOU Kayloni!

DO NOT GO HERE Unfortunately, this dealership is still scamming people, even under new management…read more They wanted $509 for a transmission fluid flush. I called the Hartford Nissan and they quoted me at $335.

On Friday, 4/26, I had serious car problems on I-84, far from home. My roadside assistance company…read moresent Greg from Center Motors Inc to tow my car, and pick me up. Not only was he kind and courteous, but he even went the extra mile to drop me off at a hotel I was able to make a last minute reservation at. The next morning, he even towed my car to Volkswagen, free of charge. A+ service! Thanks!

Top notch service, didn't waste my time. Very happy with the experience. Would do business with…read morethem again.

I had a great experience at frank's auto credit when I purchased my new car, nissan ultima. My…read moresales lady's name was Jess. I immediately noticed her positive attitude. She made me laugh and instantly i felt comfortable. Jess was very knowledgeable and made the process fun and stress free. She was not pushy and genuinely cared about helping me find the right car. Her communication was excellent. She kept me in the loop during the entire process, which was so quick, by the way. All my questions were answered promptly. Thanks to Franks Auto Credit for making this a stress free experience!

I was in a financial bind, i bought a car at Franks in January, they are so polite, efficient and…read morerespectful. I was in and out. I needed a minor repair during my warranty period, they fixed it right away. Shortly after the warranty ran out, my car was making a noise. I brought it in, they fixed it at no cost to me, and safed me over $1500.00 I AM SO HAPPY THAT I WENT THERE TO BUY A CAR. AND WOULD RECOMMEND THEM. I will buy my next car here as well. This is the only car dealer that i didn't feel taken advantage of, AS A SINGLE FEMALE. THEY ARE VERY TRUSTWORTHY. If you need a great reliable car, Go to FRANKS AUTO in Manchester.

Made an appointment for a service evaluation for 9:00am. Left my vehicle there - they said it…read morewould take a couple hours. I called a few hours later for status - and got voicemail. They called a couple hours later and said it had not been looked at yet. No further contact thoughout the day and even as they closed. This is unacceptable. Further, the service was about a trasmission issue I complained about while it was still under warranty. The service dept said at that time that there wasn't anything to do unless the transmission failed - which it had not. As it turns out, there was a TSB for this very issue I was not notified of that may correct the issue. Of course, Vernon Chevrolet said since it was no longer in warranty, the service would be at my expense. Stay clear of these shady, greedy crooks.

I came here for an oil change on my Z06. I was told an hour and within about 40 minutes I was ready…read moreto go. Easy excellent fast check in. The building looks brand new. The waiting room was really nice and the coffee was great.

Got my car here! Rick was very nice and helpful. Him and my step dad hit it off. Car was a 2011…read moreHonda CRV. Pretty old, but we got the car fax for free as provided by the company. Almost everything was new and replaced. New brakes, new muffler, etc. A few days later I was off with a full tank of gas and a fresh oil change. Offered me warranty for 2 years too. Good service, good people.

Owner was very helpful. We didn't buy the car as they didn't have what we were looking for…read more However he did give us plenty of information about the vehicle we were interested. Hope to do business with him in the future.

Tim, the new manager, is the most straight forward, honest and understanding car salesman I have…read moreever crossed paths with. Though I did not end up purchasing a vehicle at this moment in time, he still took the time to answer all my questions and never made me feel like he was forcing a deal upon me. He truly wanted me to find the perfect car for me, even if it wasnt something available on his lot. Not something you come across these days. I'll still be keeping an eye on their lot for cars available that fit my preferences moving forward and strongly reccomend them to anyone looking for a great, local dealer to Tolland county!

Worst dealership ever! Pretty sure it's a cover up business! I was approved for a car and was told…read moreit'd be ready Friday. Friday comes no car. They give me a loaner car til the following Tuesday, Tuesday comes no car still and the loaner car breaks down and they make it my problem and say they can't do anything about it and then cut the deal and drop off my traded in car and take back the loaner and tell me fuck you basically. Now they returned my car with key scratches and dents all along the drivers side and I have pictures of them unloading 8+ tires from my vehicle and parts as they were using it as storage and transport for parts during the days they had it! Very unprofessional and kept talking crap about my car and my family! Most unprofessional and for sure scam artists!! The loaner car they gave me Was being sold without a warranty too! It broke down 4 days after I was driving it!! They are setting up people to be suckered!

My daughter bought a Subaru Cross Trak in March 2023 from them and they closed and went out of…read morebusiness a week later!!! This car does not leak oil it burns threw oil and she has to put in several quarts a week! She is a hard-working single parent who has to travel almost an hour each way to work FT PLUS hours and now she has a car she cannot even rely on.

Its not fair for Hot wheels to treat consumers in a terrible manner.Hot wheels giving a bad report…read moreto Google review. Im a customer. Yes I brought my vehicle to get repaired .why would a customer go back and forth follow all procedures work with Hot wheels and be rude.who does that. If I'm so bad look at all the reviews on Google, yelp and the bbb Also view the response from Hot wheels