Standard transmission shop operating procedures in effect here. Quote one price and pad the bill…read moreafter with the "extras". Last gasp of a dying industry as electric vehicles take over. Guard your wallet.

this place has honest caring technicians. I highly recommend them . Quality wok at good prices.read more

Rob and the entire staff were super helpful and knowledgeable! Prices were absolutely reasonable!…read moreBest place to bring your car with transmission issues or to get remote starter! Very trustworthy!

I went and tried fixing my "fuel injector" that what they told me they billed me over 400$ they…read moresaid they replace all and removed all , they did not. I have my mechanic friend who was away on vacation that's why I went here cause I need to fix this fast cause I work , he told me they didn't replace anything it's all the same ones he put in ! he said it's a "cob job" stating they used a used wire and even broke one of the clips and replaced it with a zip tie ! 400$ for a shit job and for it to act up again in less than a month is CRAZY. THUMBS DOWN 100%

I had called about my 2011 Porsche radio that wasn't coded to my vin number, and therefore the…read morephone, maps, and nav didn't work. Jerry said to bring it in and he'll see what he could do with it even though that wasn't his business. After two hours of trying everything it was apparent that only a Porsche dealer could "code" the radio. Jerry is an amazing man who loves a challenge, and hated conceding. Even though he spent all that time he didn't ask for any compensation whatsoever. I told him that even though I live in Southbury, I'll be bringing my cars to him from now on. I would rate him 6 stars if I could.

LOL !! Straight to the point !! U didn't bring eggs to the…read morediner we ask for thats same courtesy ! I came to fox my AC that gave out on me in the middle of a heat wave !! The nerve !! after finding a Groupon coupon ! I called & they told me come on down to the price oh wait NM that's a game show!! Jk They hooked my car to a machine, & Jerry explained to me it was testing for leaks, pressure , & im sure a few other things ! It took maybe 25 minutes, they have great AC & TV for those that don't work from their phone or brought in a book to past the time !! After a tweak or 2 to my car I was soon on my way to feeling that Artic cold air as I ride through the end of summer !! Let me add the Groupon coupon Savings was for a different service Jerry's Auto offers & not what I came in for!! I didn't really read the fine print !! But he was awesome & let me use my Groupon but pay the difference of like a few more magic beans !!! It's hard finding a good mechanic / shop !! But they exist few & far !!

Absolutely blown away by the care that has been put into my car. I have a Nissan rogue (a terrible…read moredecision on a car) and I bought it only 8 months ago. The transmission blew. I heard phenomenal things about this shop and I live about 22 mins away but I chose to come here. He talked to my father one on one for a period of time about the quality of the car and the experience he has with it. He also took the time for my dad to understand this new kind of transmission in these car. The CVT. A new transmission was ordered before I brought the SUV in. He did the job within a 3 day period. I paid after I was satisfied not before like some jobs. Now nissan sold me a bad remanufactered transmission and Rob took the time and care to bring it to nissan and discuss the issues and make sure they took ownership for selling a transmission with bad parts. He wants to make sure that I am satisfied knowing I am unemployed and that this was an astronomical unforseen unfortunately expense. I would 200% suggest coming here. My father is a tough cookie to sell. And he has been doing auto Mechanic work for years. He said Rob is a stand up man, does good business, and honors his word good old fashioned mechanic. I have nothing but good praise to say about him!!! WITH MUCH GRATITUDE!!!!

Rob is the only person I trust with my car completely. He's worked on my last few cars and every…read moretime there's a problem, it's fixed quickly and I never have to return fire the same problem twice. When I lived in the area, I had tried a guy down the street, but the problem continued. Rob fixed it. Now, I don't live anywhere near the shop, but I drive down because I know I can trust Rob to do it right.

Called for a quote on a torque converter and the guy said I needed to give him the size and make of…read morethe engine. Ok got that. Guy didn't want to give a price until he saw the car. He asked when I needed the car back I said honestly I have to work the next couple days he said just leave it overnight it will be looked at so you can go to work. I didn't hear from them in 3 days. I called and the woman said oh they can't see your car there's only a quarter tank of gas in there. So I was like why did it take 3 days for them to tell me this! Another 3-4 days go by and a rude man calls and gives me a quote and asked why did I ask for just a converter quote when the whole thing should be replaced. I said sir the dealer said I needed one so I was recommended to come to you to ask for a quote to see if you can help me. He said well just go back to the dealer then! I said wait so you don't want to help me? Basically in so many words he just didn't want to work on my car. Found a amazing place in Waterbury that explained things to me and gave me options and will be using them from now on! Worst experience with S&S. Lots of money spent on uber rides when they could have communicated!

Sadly i gotta give them a star to post this review. I had to junk my truck i loved since 2013 last…read moreyr after it sat in my driveway for a yr and a half. I took him there 3 times with transmission issues and still had problems. Last time i took it there it was still under warranty. Not even a week out of the shop. The transmission went for the last time before it sat in my driveway for the yr and a half. I do not recommend this place. I will not ever go there again.

So I'm having a massive issue with Smitty's Automatic Transmission Inc. they want me to pay them…read more3600$ and come and pick up my truck that has the exact same problem (hard shifting overdrive off light flashing) when I brought it to them Do not use this company

From the owner: Since 1978, we've been providing the community with clutch repair, drive axles, and everything in…read morebetween. Rely on our extensive knowledge for great service.

Ken is the man!…read more While at another well-known tire store, I was informed after a tire rotation, that my rear breaks were at 3mm and needed work. I was quoted $399. Something didn't feel right, so I contacted Ken at Safe Auto Service and made an appointment. I brought the car to Safe Auto. They did a test drive and pulled the wheels apart for inspection. Ken informed me my brake pads were good and did NOT need service. He could have just as easily confirmed I needed work and charged me. An HONEST man! I now have a new repair shop going forward.

Brought my 2015 GMC Sierra 1500 in to have the AC checked (blowing warm). Thoroughly checked all…read moresystems and checked for any leaks/repairs required. Determined a recharge was all that was necessary. Price was extremely reasonable. These are good, honest mechanics not looking to take advantage of their customers. I'll be returning for future service. Highly recommend to all!

I brought my snow plow to Mantz Auto for service. Despite my plow being manufactured by a company…read morethat they are not dealers for, they did a great job and resolved my issues by replacing the hydraulic hoses. The cost was reasonable and they serviced it while I waited. They did find wiring that was chewed by rodents that was not expected but had the proper parts on hand to repair and did not charge me extra labor to resolve. They seemed well organized and keep the front of the shop better than most places. I would be comfortable to bring work to them again in the future

Really love going here vs other mechanics. They are experienced, knowledgeable and trustworthy. I…read moream always greeted with a smile and treated with respect here. The owner is fair and reasonably priced. If there is an issue, they will bend over backwards to resolve it. Once they were able to accommodate an emergency repair for me and had me back on the road the next day.

I''ve gone to H&H multiple times. Between me and my ex, we've spent around 4 grand on our vehicles…read more They accused me of trying to cheat them by using them for a diagnosis to take my car to someone less expensive. I paid $300 dollars for a starter 2 weeks prior, and could not afford another $300 dollars on a tune up. Over a month later, they've come after me for the "bill they put in my car". They NEVER informed me there was a diagnosis fee OR how much that fee would be PRIOR to the diagnosis- $147! I've always recommended H&H, and have driven from New Haven just to go there. The man was incredibly condescending. He's lost all my future business and any recommendations. STOP'N'GO TRANSMISSION IN GROTON IS STILL THE BEST SHOP I'VE ENCOUNTERED.

I called for a tire. He was busy. I left my name, number, and gave all of my details for the tire I…read moreneeded. He never returned my call and was giving me some major attitude and I don't know why. I was being very kind. This was very surprising and disappointing. I used this store several times before.

Besides being rude, they don't do what you request. We brought in our truck to have the tires…read morerotated, we left it there for hours, picked it up and they claimed they were done. Nope...we marked the tires beforehand and they were exactly the same. Been here a few times for tire installation and one time was totally off balance. Thought we'd give it a second try. Ummm don't bother.