We've been customers of Ace Mechanical for almost 5 years and have always received wonderful…read moreservice. I don't understand why only the old uncomplimentary review from 2019 shows up. There are two great reviews for this company that are on the "not recommended" section. All I can say is that we are glad Alvin is here to help us whenever needed.

The owner of this business doesn't want to be in business. Made appointment to replace water…read moreheater. He never showed up or phoned to explain why. I left message asking where was he, never heard back. Nine days later he finally clue's in and phones me. Oh, I just was looking at my messages and saw yours. To bad, gave business to someone who want's to be in business. Daa!

Very unprofessional service Did a terrible install but…read morewanted full payment for wok prior to being finished the job. The door could have killed someone in the state it was left Owner was rude Wont ever use this company again We had Creative Doors come finish the job they were excellent

Called Amanda at Legacy for garage door repair , she was right on it to get service guy in . Isaac…read morecome out with in a few hours , very professional , polite n did a great job ! thank you so much to Legacy Doors for looking after us . Christine Edge Kelowna BC

Deb and her group are fantastic! They explained everything and and answered all my questions and…read morequestions and questions. I would recommend them to anyone! And have to some very close friends. I will definitely continue to use their services! Thanks Deb!!!

We started with Deb and her staff at White house and were given promising information about…read morerefinancing our home. We started the process and then the communication just stopped. We tried emailing, called and left a few messages and still nothing. We are totally bewildered that a company would be so rude and distasteful. We are so disappointed....

On Boxing Day 2022 our hot water tank and boiler system decided to quit, spring a leak and flood…read moreour basement. I called APH Mechanical as they advertise 24 hour emergency service. Andrew was quick to reply and offer us a replacement system for $10,900. My brother in law is a plumber in the interior and he advised that the quote was probably $2,500 +/- overpriced, but we were in a pinch and it was the holidays. I agreed to move ahead with the overpriced install as we had a tenant moving in in 5 days. Sadly, this is where everything went further down hill. Upon installation, the hot water tank did not work. He had to get a new mother board for it (I believe now he probably sold us a used, or refurbished model). Andrew spent a week at our home every day trying to figure out the wiring and piping so the unit would actually work; I'm confident that he just rigged something together so he could get out of there and it would eventually fail, which is exactly what happened, despite the fact that he guaranteed me he installs tons of these IBC units and they are a bulletproof system. In May, we started getting more errors (F002 and F011) and the tank system would shut off. I tried reaching out to Andrew as he told me there was a 1 year warranty on the install, but he was a ghost and did not reply. It is now November, and the tank shuts down and has error codes on it every day. I have tried texting, emailing and leaving voicemails and only recently did he reply to my email saying he is on vacation until next year and I would have to take it up with someone else. So, since May I have been trying to reach him, but no answer and now he is conveniently on vacation until the warranty period that he told me about is over? In his email stating he was away for another 2 months, he said I most likely need an additional unit for the tank, which retail is $1,500, plus re-piping and labor, so easily looking at another $3,000. So all in all, $14,000 for a hot water tank ? His quote clearly stated it was a complete system, and the top of the line tank that could handle anything, and now it's not adequate to even run my kids a bath? I'm stuck with an $11,000 system that is 10 months old that doesn't work and apparently requires more work to do simple tasks like bath and run the dishwasher. The guy is a crook, his prices are through the roof, he is a liar and he ghosts people when issues arise (another guy posted this recently too). All he cares about is getting your money and getting out of there. He literally told me that he was "rich" and only does this job because he enjoys it. Who says that, especially to a client that you just took to the cleaners? Please do not hire the one man grease show that is APH Mechanical.

Andrew and APH are awesome! They did a hot water tank and rough in and finishing for a bathroom and…read morekitchen reno and it was great. I would totally recommend these guys. They do great work for fair prices and are super responsive.

I had an old furnace/humidifier removed and replace with new furnace/heat pump. I asked for…read morespecifications for the new equipment and never received them. They left the old condensate drain open in my mechanical room (sewer gas venting into my house), the disconnect switch location for heat pump does not meet electrical code requirements and i have a buzzing vibration noise when my furnace fan runs. For the money I would expect more. Was pressured to act now or miss out on rebates (was told "last day today") rebates are still available. No after install follow up, not even a "thanks for your money succa" email. Meh.

Worst service I've ever had from this company. They came to fix a plumbing problem twice and…read moreactually worked on the wrong part of the problem. The manager contacted us and said he'd review it and provide at least a partial refund. Never heard back from him. Avoid this company

The worst HVAC company I have ever seen! No management at…read moreall!!! I got the 2 maintenance agreement and in the both they reschedule my appointments 3 times. Miscommunications in the company is obvious. Their technicians don't have enough knowledge in their work. They just want to wrap up everything without solving the problem. Don't trust them and waste your money! Not recommended at all.

Matt and his team are more than awesome. Had my AC looked at. The tech was here pretty much all…read moreday. He explained things to me when I had questions in a way that I could understand. The tech today(don't remember his name) was also very friendly. Just Love this company. Been using Premium comfort for well over 8 years. They are the best!!!!!

Our air conditioning went down during the hottest week of the summer. We were told it would be a…read more10-14 day wait when we placed a few calls. Our friend recommended Applewood and said that he had an appointment yesterday afternoon, and wondered if they could also fit us in as we live a few minutes away. My husband called and spoke to Pam, who couldn't have been more helpful. She worked her magic and within two hours, Rob Goossens arrived at our house. Rob was outstanding! Within a few minutes, he had diagnosed the problem. Luckily he had the part we needed and cool air was blowing almost immediately. We received our invoice which was about half the amount we had expected, which pleased us even more. You have a new customer for life and we not hesitate to let our neighbors know of our amazing experience!

Just purchased a new air conditioner and got it installed on Friday and they were fantastic. Very…read moreprofessional, worked quickly and efficiently. Could not be happier and I would stronger recommend them if you need any service they offer.

They responded to our call regarding the ac was not working. He was able to recharge the…read morerefridgerant and get us up and running. He is going to quote us on a new ac unit. He was very professional and made my wife feel comfortable.