I had an old Sony tube television that still works and hoped to give away. I ended up keeping it…read moretoo long and it's not wanted. That, a high back armchair that has seen better days, an old Sleep Number mattress that has been replaced by a new mattress, and some miscellaneous foam strips that I tried to use to stop the trough in the middle of the Sleep Number air chambers had to go. I reached out to Junk360 via their website request for estimate and got a prompt response. A couple emails later a pickup date and time was set. On the day of the pickup I received a call, as I was told to expect, telling me they were on the way. The crew was on time, professional, courteous. I presume it was a light load for them but they had everything out in just a few minutes. Less than half an hour from parking the truck to closing it up. I'm glad I used Junk360.

JJ and Elijah were amazing to work with, highly recommend them!!!!!!!!!!!! Customer service top…read morenotch!

What a great experience! After the passing of my dad, we needed some help clearing out his place…read more Obviously, there's lots going on during that time, but Pat and Jake were patient, courteous and so efficient. I sent them pics of the job, they gave me a fair estimate, and worked around our schedule to get it done. They even LOWERED the price after we held an estate sale to reflect the fact that a few of the bigger pieces had been sold. Great guys, great company. Highly recommended!!

Would recommend. Communicated clearly and quick to respond. They were also so fast at the task at…read morehand (removing a big pile of dirt) and left everything very clean. Great quality work and value.

I think Veteran owned, definitely veteran supported. Great price and I will definitely be using…read morethem for now on. It's also much cleaner and more organized now with new ownership.

BEST company ever to rent dumpsters and to bring all our recycling! Thanks Brandon for al of your…read morehelp!

J'mere and Jesse were amazing help during my move. They were right on time, very professional and…read morepersonable during what I was anticipating to be a stressful day. They made it look easy and all my furniture arrived safe. Thank you guys again for all your hard work.

Michael and Noah were great; friendly, efficient, and on time. The price point is a little high,…read morebut worth it.

Have cancelled service over a month ago and they still have not picked up the bins. Multiple emails…read moreand phone calls and they still claim they are not there and are being picked up by "a separate truck". So either employees are lying to one another or the company is lying to me. both are unacceptable.

Friendly, polite, and responsive. As a property manager for a number of properties in and around…read moreMinneapolis, I just couldn't be happier with these guys. The extra efforts are there, and I appreciate it so much. Erin and Lindsey are so easy to work with!

Friendly, fast, efficient service. Good price. I will definitely call Jake for all my junk removal…read moreneeds.

We had renters move out of our rental property and leave two large piles of trash, furniture, bikes…read moreand more behind. We saw Jakes advertisement and shot him a text with our piles asking for an estimate. He came out the same day, offered us a great quote, and took ALL of the piles for us within hours! He was professional and timely! We will absolutely use him for future projects, and highly recommend his service!

Updated Review:…read more After originally posting this review, the company reached out to us fairly quickly and offered to issue us a refund. They asked that we update our review, and we told them we would do so once we actually received the refund. The refund showed up today, so here we are updating the review as promised. That said, the company continued to be somewhat pushy after our original review, repeatedly asking us to change it. We understand that a negative review isn't helpful for their brand, but our original review was simply an honest summary of our experience. Ultimately, I personally would not recommend this company. After three attempts to schedule and complete the work, they contacted us at the exact time of the third rescheduled appointment to let us know they would not be coming. At that point, we went with another company that completed the job within 24 hours of us reaching out, and for a similar price. We're not going to say you should completely avoid this company, but we would recommend being cautious and having a backup plan in case things don't go as expected. We ask that the company stop contacting us regarding our review or expressing their dissatisfaction with it. Our review reflects our genuine experience, and we stand by what we shared. All we can say is to do better for the next customer. We do appreciate the response and the refund, but at the end of the day, the service we originally requested was never completed. Original Review: We hired this company to remove some junk from our home. Before we signed up for their services, they were extremely responsive, almost to the point of being pushy. Unfortunately, once we signed up, the communication became very lackluster. We had to reschedule multiple times because they either canceled on us or were a no-show. Each time, there seemed to be another excuse. After several failed attempts to get the service completed, we informed them that we were going with another company. Despite this, they still have not refunded our deposit. At this point, we are considering taking legal action to recover the money we are owed.

Worked with them to help my son move the heavier items in his apartment from one floor to another…read more They were very responsive and reasonably priced.

I talked with Brandon from Jacobson about a project I needed done. He was quick to reply (within…read moreminutes) friendly and offered a more than fair price. He was also able to schedule me just a few days out. I highly recommend working with Jacobson and I'll definitely be contacting them again in the future!