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    Veronica Murff - State Farm Insurance Agent

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Veronica Murff - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    7 years ago

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    8 years ago

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    Liberty Mutual Group

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    Their auto insurance is a scam. They tell you you get big discounts withtheir ironically named…read more"RightTrack" app which then monitors your driving fir 90 days. That is where they ensure you will never het those doscounts or just a small fraction. If you brake even a tad too hard (as opposed to running into aomething) you get dinged. You you drive during rush hour, you get dinged, their uber-vague description of speed, no acceleration, wait...or whatever, if you drive late at night, even just once fir a few minutes, it all serves to increase your raye. Complete bait and switch scam.

    Think Twice Before Trusting Liberty Mutual With Your Home…read more This has been one of the most frustrating and disappointing experiences I've had with any company--let alone a home insurance provider. Liberty Mutual confirmed that my home damage was covered, and multiple representatives--along with their own vendors--stated that the water intrusion was not groundwater which. I have already incurred expenses based on their recommendations to identify the root cause: opening my floors and walls (making my main living/sleeping space unlivable for months now). Since then, they've reversed their decision without explanation, conducted multiple inconclusive inspections, and refused to reimburse me or even allow me access to the most recent inspection report of my own property. Despite repeated outreach, they have completely disregarded my concerns by refusing to address the clear discrepancies in their process and communication. What's even more alarming is the extent Liberty Mutual has gone to not help its own policyholder. The repeated delays, withholding of information, and failure to provide clear answers show a disturbing pattern of avoidance rather than support. This isn't just mishandling--this feels intentional. I've done everything right as a policyholder, and Liberty Mutual has handled this with avoidance, inconsistency, and a total lack of transparency.

    Veronica Murff - State Farm Insurance Agent - homeinsurance - Updated July 2026

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