Avoid at all costs, inspector takes weeks to come out to appraise your car after an accident caused…read moreby another driver. They only cover part of the cost of a rental, insist you go to a body shop that takes over a MONTH to fix your vehicle. Then the body shop they chose insists they want more than the appraiser carved out, Meemic refuses to pay, body shop keeps your car hostage and Meemic tells you they're going to stop covering costs for a rental. We have been in a rental for over FIVE weeks due to them dragging their feet. On top of this we pay more than everyone we know for dirt service, we couldn't even get a hold of our agent Cathy cannon for days without contacting her supervisor. Magically when we would contact supervisor she would reach out immediately claiming to never have received calls, voicemails or emails despite us calling the same office number to get ahold of her supervisor... This happened at Least three or four times. This is how they treat you when you've been in an accident involving multiple cars with the one car at fault being a likely DUI can't imagine how they treat others who's fault isn't as blatant or straight forward. Ridiculous service, going somewhere else and never looking back. Paying more than friends pay at national chains for straight forward, no BS service with better coverage.

They will start you out with a lower rate but then jack up your monthly payment by 70.00 or more…read morewhen you renew after 6 months. I work for a school district, I dont have any accidents, tickets, points or anything. My driving record is pristine. There is absolutely no reason for car insurance to be that expensive. This is the most expensive insurance Ive ever had!!

If they doddle and don't take care of you while you're simply getting a quote, chances are . . …read more they won't take care of you when you need them the most. Watch. Wonder. Decide.

It is unusual to find a business that provides a combination of honesty, integrity, outstanding…read morecustomer service, and best prices, but Autumn Insurance is such an organization. As an independent insurance organization, they always find the particular insurance company that is the best match for each policyholder and family. Recently, we had an auto accident claim, and Autumn has walked with us every step of the way to make sure our claim was handled promptly. Our representative Barbara, and the owner Curt are always prompt to respond to calls, emails, and texts. I highly recommend Autumn to anyone seeking insurance coverage for auto, home, or business.

I always feel very at home in their office. They research your questions quickly and help you…read morecompare your options. I feel that they care about me and want me to be satisfied with their service. Marilyn Strandt

This company has been open for over 75 years and has a very personal way of doing business. they…read moreknow you by name and are there to help you our when needed. They are very knowlageable and very easy to speak with. I would recomend them to family and friends and i am a customer for life

I couldn't be happier with Amy Brace at TDA. She took over our account this year and went above and…read morebeyond. She not only found us the best priced policy by far, but since we were so close to our renewal day, went out of her way to make sure we didn't have to make two payments in the same month. When we needed to make a change again, she replied within minutes and made sure to take care of our needs the same day. She's truly amazing. I highly recommend everyone to reach out to her. I've honestly never worked with a better insurance representative in my life! Thank you for everything!!!!

From the owner: TDA is a leading provider of professional insurance and financial solutions. We help our clients…read moreprotect their assets while building additional wealth for a lifetime. We focus on our clients' needs with caring, superior service. We specialize in the following products: Auto Insurance Bond Business Owners (BOP) Commercial Auto Insurance Contractors Insurance Dental Insurance Flood Insurance General Liability Insurance Group Health Insurance Health Insurance Home Health Care Insurance Homeowners Insurance Motorcycle Insurance Recreational Vehicle Insurance Renters Insurance Restaurant Insurance Technology Insurance Term Life Insurance Vision Insurance Watercraft Insurance Workers Compensation Insurance

Greg recently reviewed my mother's home and auto policies. He was able to save her $957.18 a year…read morebetween the two all while providing her with better coverage than her current policies. I understand that every insurance situation is different, but it never hurts to see if there is something better. My mother was dedicated to her former insurance group because she had been with them for so long, but the current savings are a game-changer. We found Greg to be friendly, knowledgeable, honest, trustworthy, dependable, and personable. He listened to my mother's concerns and addressed them politely and reassuringly...a true professional.

From the owner: Hi, my name is Greg Dattolo, and I help individuals and families protect what matters most. Life is…read morefull of uncertainties, but with the right insurance coverage—whether it’s life, health, auto, or home—you can have peace of mind knowing you’re prepared for the unexpected. My job is to simplify the process, tailor coverage to your needs, and make sure you’re not overpaying for the protection you deserve. Let’s chat about how I can help safeguard your future!

I've been working Northridge for 15 years now. I always get my questions answered and I know…read morethey're working with me to get me the best price possible on my insurance. I use them for both my personal (car and home) as well as my business liability insurance.

Mitch and his team are always there on the line when I need something and work every year to keep…read moreour insurance costs low. One time I was purchasing a vehicle on a Saturday and the agency was closed. I was able to call his cell phone and in a few moments, Mitch had my son covered so he could drive off the lot that day! Great customer service.

When I moved to Novi, MI I wanted to get an insurance company that I could trust & talk to real ppl…read moreinstead of a robot. Every year I'd sit with them to review my insurance policy to see if there were ways to save money. They always were very gracious , accommodating, and prompt! I had home and car insurance with Allstate/Kristin. I had to put one car in storage for travelling...I just sent an email & they would take care of everything easily and simply. With the apps and technology, sometimes ppl push you to use that instead. I prefer the old ways: talking to real person, get bills in the mail, even if I have the app on the phone. I'm moving out of state and wanted to highly recommend this team. They are located across from Potbelly/Novi plaza. I would run my errands around that area: chase, insurance, groceries. So it's very convenient!

Best, fastest customer service in the industry. My husband, Scott and I hold many policies and…read morefriends always tell us to switch agencies or check prices. I can't tell you how many times, I can't find a copy of my policy, etc. and one quick email or phone call to Kristin and BAM! she is on it. I am in the customer service industry and I can tell you that she holds the bar high. You won't find a more friendly, professional agent than Kristin. She is always looking out for our insurance needs and ways to combine for the best discounts. Cathy Labadie

I have been harassed by Zach--one of their agents for almost 6 months. Zach calls sometimes weekly…read more I blocked the number months ago, but Zach keeps calling somehow. I finally called the agency at 248-344-7500 to ask them to tell Zach to stop bothering me. I'm not even a customer! The receptionist started arguing with me that they have a sale on insurance, and Zach is supposed to keep calling me. I tried to contact corporate and got no service at all.

My Elderly mother has been dealing with this company since 2005 in Detroit MI. Her Home Estimated…read more$85,000. Chris Schuler has been charging her for a home vauled over $350.000 for over 20 years now. I do believe that this company targets the elderly and low income people. This company owes my mother over $42,000 plus interest.... I am calling out Chris schuler and his Underwriter Melisa, Who told me she did not care and for me to call the news. And whoever I wanted to call to report them because they aren't doing anything about the matter....My Advice to anyone who is Elderly to review your Policy with this company and do what I did. Call the Better Businesses Bureau ,Consumers protection of Michigan, States Attorney General, and the Federal Trade commission as well to get something done. Thanks for taking the time to Read this.....Beware of this Company.

This is an office that goes out of their way to help their clients. They are always willing to…read moreanswer any question you might have and they will give you their honest opinion of what is right for you. They offer a lot of other services besides insurance so they are able to give advice on a number of different financial products. They are always honest with you. Veronica and her staff have helped me a number of times with various financial matters and I appreciate their help immensely.

Ive been a client for ovwr 5 years with this agent. I was quoted a price over the phone then 2…read moremonths later they nearly doubled my rates than tried to backcharge me for those 2 months the took the money right outta my account i canceled that day they still refuse to refund my money stay away from these crooks

Amazing staff!!! This is only state farm agency I will ever use going forward. Megan has helped me…read moresave so much money and make better decisions when insurance is involved. Highly recommend!!

My husband has insured his auto/home with this company for 20 years. We filed our FIRST claim this…read moreyear. Took a week to inspect a water damage claim, and we were denied ANY coverage on a technicality. Our inspector made it clear that he had spoken to our agent, Tom Berger, before the inspection and we wouldn't be covered. Inspection appeared to simply be a formality. Upon review, State Farm is known to deny claims and is the 4th worst company regarding this issue in the US. They appear to spend more money on their advertising than taking care of their customers. I DO NOT recommend this company and this location in particular. They're great at taking your money, not so great when needed.