My two oldest sons rented their prom tuxedos (2017 & 2019) from Sam's and the service start to…read morefinish was great so when my daughters bestie need to rent a tux for his prom, I took him to Sam's. Fun fact, May is busy. Weddings, prom's, Bar Mitzvahs... it is all happening. Walking in a week before prom, I was concerned we were SOL but as long as we were ok with the traditional black tux, Sam's could make it happen. This was actually our first choice. We came in on a Saturday afternoon and the place was busy. After wandering around, it appeared a line was forming so we lined up. However, after a few moments, a younger women approached asking how she could help. She measured, wrote up the order and and cashed us out in less than 10 minutes. She explained what the next step would be and we were on our way. I have tagged his mom and grandma in for pick up but based on past experiences with my boys and the efficient from last Saturday I have every confidence everything will be fine. TBH I have no idea how they compare to other tuxedo places, pricewise, but I think they have a great selection and the customer service is clearly a priority. Now that I am done with dressing young men for prom I will have to find some black tie events for my husband to take me to. :-) They have a very nice selection of mens clothing and they might do alternations, although I am not sure if that is just for purchase from them or if they take outside work as well. A+ customer service! Highly recommend.

Sam Michaels is the only place I shop for menswear. Michael and Wally are truly the best--nobody…read moretakes care of their customers like they do. Every time I walk in, they make me feel like a million bucks. The selection is incredible, the pricing is fair, and the service is unmatched. It's the complete package! I've bought multiple sport jackets, suits, and even a tux here, and every experience has been outstanding. Love this place!

Great service, knowledgeable staff, ask for Herman, he was so easy to work with and never looked…read morerushed. He stayed an hour past closing to finish our purchases, would definitely recommend

Asks for some good bourbon. Look for a sale. Good tailoring will always find a basketball player…read morehanging around. Make sure you talk to the owner about a deal.

I have been shopping at Carl Sterr for many years. The service provided by Carl and Lenore has…read morealways been excellent. The tailor service provided by Walter is unmatched.

From the owner: Specializing in: - Men's Clothing…read more- Made-To-Measure Custom Clothing - Private Label Items - Appointment - At-Home Wardrobe Consultation - Tailoring - Deliveries - Gift Consultation - Concierge in-home wardrobe organizing *Spring style happening now!

Friendliest staff I have ever encountered. Excellent clothing with timeless style for both me &…read morewomen. The material Vuori uses is the best in the fashion world. I am so thankful they are in Michigan.

From the owner: Vuori draws inspiration from the active California lifestyle--an integration of fitness, yoga, surf…read moreand life. We make products that stand the test of time and hope to inspire others to live healthy, extraordinary lives. We're a Climate Neutral Certified brand that's committed to sustainability. Investment in Happiness drives meaning for every area of our business, a philosophy and active commitment to the shared happiness of our team, customers, community and natural environment.

Great place with a well-curated selection of clothes. Also customer service par excellence! Kevin…read moreand Elga (sp) accommodated a rush turnaround in tailoring for me for an urgent need. Will return to Claymore for more any time I'm back in the area.

Great place for top of the line men's clothing. Great selection and fantastic service.read more

Rude, messy and unhelpful…read more Wait a long time in long lines for a snotty manager who is happy to say no about common sense returns. Yuck.

The store is organized which is nice, but the guy at the return counter is the slowest person ever!…read moreNo urgency whatsoever. He just chit chats and looks around to see what everyone else is doing. I honestly love Zara but this is absolutely ridiculous. I thought perhaps he was having a bad day, but no it's every time. That's just him and his managers keep there. Please store manager get rid of this slacker. He's ruining ur brand

This is my go to for work slacks, the slones rock the office. I have many wool winter coats, shirts…read moreand so many sweaters from here. I go in spurts of buying work clothes from here. My husband loves their winkle free button up plaids here and has several in the closet and their khaki pants fit well and look great on too. I also have many dresses from here over the years. They have come a long way from the days animal printed t shirt days.

I went in here to get a button replaced. I bought the pants from this store 2-3 months ago and the…read morebutton came off. Was initially told they could do it. After looking at the pants the salesperson was rude and told me I bought them at a different store. I just moved to this area and have bought two pairs of pants from this store (each at like $60). I will not be going back. I understand that they don't think I bought the pants from their store. The pants say "banana republic" on the tag. The salesperson claimed they were sold at a factory store because of the tag. 1. As I mentioned I haven't been to any other banana republic stores. 2. Honestly wouldn't have been half as mad if the salesperson just told me they couldn't do it rather than being rude.

Wonderful store! Came to buy some perfume and of course browse! Lots of designer brands and I…read morediscovered a new perfume! Wonderful staff and fantastic service by Faye and Jenny in the perfume department!

Neiman Marcus at the Troy location has the most arrogant, ridiculous and terrible customer service…read more This is my first time shopping at this store because I need a last minute foundation. First of all when you walk in, there is no one working. I can totally understand why now. When you walk in, no one will greet you or ask what they can help because they are too busy chatting with each other. After some struggles, I purchased a foundation that was not the one I wanted originally and the sales told me that I can return it if the color was not matched in 30 days which was clearly stated on my receipt Then, I decided to not want that foundation because of the color mismatch and I had an allergic reaction from the color match in store I sent it in the mail to that store and I waited for 2 weeks for their reponse. They basically ignored me until I call them 2 weeks later to ask about my status of the return. All I got after that was "honey it takes at least a month." so I waited. The next day they called me back and accused me of using a lot of the foundation and how they could not return an used item when I didn't even open it. She said they had a way to check it but the foundation bottle is colored, not transparent. I tried to explain to her about how I didn't want this to begin with and she pressured me to buy it and I had a serious allergic reaction from it. She basically said there was nothing I could do and we couldn't return. I said can I talk to your manager and she said yes she will call me back the next day. Not only they didn't call me back, but they just automatically shipped me back the defect foundation and called it a day I will say I am very disappointed about this kind of inconsiderate customer service from a well-known high ended department store. Please save your piece of mind, DO NOT EVER GO THERE!