I've been a Sally customer for a few years now. Experience definitely confirms that customer…read moreservice is the real determining factor in whether it was the good, the bad or the ugly. Speaking of, they have a good range of aesthetics products. Definitely worth a try.

Came here to return the shimmer lights conditioner (couldn't stand the smell) and grab some hair…read moremasks for my girls. Picked up a purple shampoo for myself and the staff recommended a better product for me from ion. I looked around a while longer after the recommendation. They had such a wide variety of products from the brand and I was looking quite lost as I'm not familiar with ion. The workers were really helpful and informative and helped me confidently chose a product (ion purple shampoo and conditioner for blonde hair). My boyfriend was looking for some hair tools because I've been helping him cut his hair lately and the worker helped us pick out a nice pair of shears. The return policy for Sally is good - 60 days even on used or opened products (not sure of the limitations though). The staff gave me no problems with my return. Also they sell products for almost all your beauty needs but they don't have the largest variety of each of category of product. You may need so shop around and see the products other beauty supply stores have.

This business moved into the unit where a Swiss Chalet had been for many years. A friend of mine…read morebeat me to the punch to check it out, so I knew what I should expect when I finally did come in to see what they have to offer. There are actually many businesses inside this overhead shell, from nail places, to hair services, to the beauty supply business itself I had come for. It's sort of oddly laid out, and the sign above the doorway hasn't been updated with the business name, so it took me a while to figure out how to get inside to the right section. It is new and fairly laid out on the inside. As you would expect, the products are not what you will find in your typical drugstore displays. Many if not most of the products are only sold to licenced professionals, and some of the shelving failed to indicate that. I was pretty annoyed to studiously avoid all the shelves properly labelled, soak through the remaining shelves, only to find that the products I had selected were also for licenced professionals only. Also, there's no pricing on the products or the shelves. Once I mentioned to the staff that the shelves I had selected products from were not properly labelled, she did take the time and effort to go through the appropriate products for me. At this point, I still had no idea what the prices were, so she rang them up at the cash. It wasn't outrageous, but it really wasn't a bargain, either. She did mention that new customers receive 10% off their first purchase. I decided to keep that in mind and maybe plan for a more exhaustive trip to take better advantage of the offer another time. I may go back, but I won't be rushing. If I do, at least I'll not be wasting time finding the entrance, and looking at items I'm not allowed to buy. I will hope that the same good staff is there.

The store was clean, well-organized, and had a wide variety of brands. There were plenty of staff…read moreavailable if you needed help, which I appreciated. However, I did find the prices quite high ...$100 for a synthetic wig and around $20 for braiding gels. It might be due to the plaza location, but it felt a bit overpriced compared to what you can find at other local hair stores in rexdale or online. While I personally wouldn't go back since I can get similar products for less elsewhere, it's a convenient option if you live nearby. They also have a loyalty program, which could be a nice perk for regular shoppers.

4.5 rounding down to 4…read more When I shop here, I'm either browsing unusual cosmetics for curiosity's sake, or buying gifts for the loyal ladies I know who just love this store. It's almost always busy here. After browsing their many offbeat brands, be prepared to wait awhile in line. Sephora carries just about every cosmetic need you might have. The store is large and filled with really well laid out displays, complete with testers, applicators. tissues, and remover. There are plenty of mirrors throughout. There are also a good amount of staff on the floor, but again, because it's usually busy, you may have to chase down and wait for one for assistance. The one item I have found lacking is their selection of makeup brushes. I really expected more to choose from, and even what little they carry, seems to be perpetually low on stock. It took several visits and a special trip to the backroom stock before a set that roughly suited my needs could be found. As it is, I still have to hunt for a rollup case, because they don't have any. It's pricey in general, but the quality is there. You can sign up with their loyalty/rewards program if you're interested in a birthday gift. It's a great place to shop for those who like their brands. I find it fun and pleasant, so I'll keep returning.

I must admit that ever since Sephora yanked its amazing Formula X line of nail polish roughly three…read moreyears ago, I don't drop by the store as often as I used to. I enjoyed trying various colours on my nails in the store and coming out with a rainbow manicure. Since then, I drop by at least once a year. If you are a Beauty Insider member, you get a free birthday gift during your birthday month. I love it, not just because it's free, but I get to try products that I am generally unaware of. July is my birth month. I wanted to pick up my birthday gift. I also have been trying to change up my face-cleansing routine. I have always had oily skin, but my pores are clogged more often these days thanks to this heatwave. We are still in a pandemic and I'm not ready to hit a huge mall, which is generally where Sephora stores tend to be. However, a year ago, when I was in a suburb of Montreal, I managed to hit one that was with a bunch of box stores. I thought that I'd try to find a Sephora with a similar setup in the GTA. I had two options: - Bloor Street West, a smidge west of Bay Street - Weston Road, just south of Highway 7 I went with the latter. Parking is easier and it's in York region, which is where I live. I got there on a soggy, rainy Saturday afternoon. I got a decent parking spot and backed into it. The store next door had a lineup. Sephora didn't. I walked in the store and a friendly woman greeted me. I asked whether it was mandatory to get hand sanitizer from her, seeing that she was armed with the bottle. It is. I was game. I got some and we chatted as it absorbed into my hands. She asked me whether this was my first time at a Sephora since the pandemic. It was and was my first time at this store. I mentioned that I wanted a Sephora that wasn't in a mall and I lucked out. She was pleased, pointed out that you can't test any products, but everything is business as usual. I thanked her. She opened the door for me by pressing the automatic door button. I loved that! Other than all the floor signs saying to adhere to physical distancing, it felt normal. However, this store has the best customer service at any Sephora that I've been to. All staff are required to wear masks. I did, too. Once staff member approached me while I was browsing and asked if I needed any help. I let her know that I needed a cleanser or a mask to help with my clogged pores. She quickly said that a facial beauty advisor could help me out and led me to Adrianne. I liked that she took the time to explain the problem to Adrianne without my repeating everything. It was a nice handoff. Adrianne spent time getting to know what products I was currently using, whether I was using an exfoliator, and how oily my skin gets. I discussed my cleansers that had salicylic acid and charcoal in it. She nodded that I was doing things right. I loved that she gathered all facts and symptoms before recommending options. She recommended the Peter Thomas Roth line of skincare products. The cleanser has a higher percentage of salicylic acid than what my products have. This one works harder to clean out oil trapped in pores without drying out my skin. Yay! She also suggested the clearing gel. I then asked about a mask that would be suited for me. She recommend the GlamGlow line. It is mud-based and exfoliates. The downside was that the giant tub was $77! I didn't tell her that it was not a price that I was willing to pay right now, but I took a photo for reference. I felt comfortable talking with a masked person about my face behind a mask. She had ruby red sequins in the inner corners of her eyes. It was cool looking at how well it worked on her as we talked. Okay, my aside is over. As I continued to browse around the store, she came over to me and said that there was a mini version of the mask that I could try, if I wanted to. I loved that. The price was 60% cheaper than the large tub and was perfect. I thanked her. I never felt obligated to buy all these suggestions. I ultimately went with the cleanser and the mini mask. I was excited to give them a try when I got home. The lineup to pay was rather long. Somehow, while reading the instructions on how to use the mud mask, I was the next person in line. The woman cashing me out was great. I asked if I could get my birthday gift. I had the option of getting the Milk mascara and lip cheek set, or the Sol de Janeiro line of body cream. Decisions, decisions! I went with the latter. I got my points card scanned to earn points and claim my birthday gift. I used my debit card to pay for my items. She wished me a happy day and I reciprocated. I thanked the woman who first spoke to me. She wished me a good day, too. Staff truly do like to work here. I had an excellent experience. I tried the mask. I like that it changes from white to silver when it's dry. This mask peels off and my skin definitely feels better than it has for a while. I'm currently using the cleanser. Wish me luck! (206)

Define Hair Studio is an absolutely gorgeous salon. I have posted pictures. Upon entering the staff…read morewas very welcoming and accommodating. They took me on a tour of all their amenities,hair, hair colour technician, nail technician, skin and hair care. They were well educated and informed of their products and their industry. I will be booking an appointment shortly and I will update my review.

From the owner: Define Hair Studio is a luxury hair salon in Vaughan. We specialize in luxury hair extensions,…read moremodern hair colouring techniques, and trendy hair cuts. Our dedicated team members are certified Bellami Hair Extension artists and are passionate about making your dream hair a reality!

I've been doing my lashes here at Shades Lashes for over 5 years with Dianne, and she is absolutely…read morea true master at what she does! I get a lot of compliments from my eyelash extensions. It is low maintenance, and I look and feel great waking up every day - don't even need to put on make-up! Never have I ever had an eye irritation or felt discomfort during the past years of experience with Shades Lashes. Dianne keeps the studio sparkling clean. She has good hygiene, and always wears a mask (even before covid happened). I visit the shop every 3 weeks or so for a lash refill, and it is worth every penny for the quality and professional service! Dianne is very knowledgeable in her craft, and recently years, she also expended into ombré brows and lip blush tattoo services at the studio. I'm a loyal fan, highly recommend :)

What a great place to get your lashes done! Dianne was very accommodating, friendly and…read moreknowledgable. The place is super clean and modern. Really comfortable environment. I consider myself to have sensitive eyes but had no issues or allergic reactions to the products she used. My lashes stayed on for a long time! Highly recommend Shades Lashes :)

I frequent the Beauty supply store on Keele and Sheppard, and overall it is a solid spot for beauty…read moregoodies. Fair prices, and the staff's are sometimes helpful, most know their stuff and dig helping you find what you need (when you directly ask them, they would not necessarily come up to you). Got most of what I needed there. They stock a solid range of products for various hair types and beauty needs. One thing is a bit of a pain though: parking. The plaza's always pretty packed because of all the other stores (food, clothes, etc), so finding a spot can be a hassle. That said, worth swinging by if you are in the area and need beauty supplies. Will keep coming back because the pros outweigh the parking cons.

This rating is for the wig shop which is a second store in the same plaza…read more When I first walked in, it was ov er overwhelming to see so many wigs...it was awesome! The store was clean and organized. So many styles, colours and the price was affordable. So far so good, right? The service i recieved was HORRIBLE! Only ONE employee acknowledge my extistant and asked if i needed help. She had to call someone to help because she was attending someone else. This person literally helped put on one wig and snuck off.....clearly she didn't want to help at all and everyone else avoided me like the plague. I suffer from thinning hair due to a medical reason, I was hoping to find something to help me feel more confident due to this condition but I walked out of there with nothing because even though i found 3 wigs that i was willing to buy (without their help), they didn't give me the time of day to even go get the new ones (in packages) at the back. They lost a good sale from me and my future business

I went here for my first time to buy wax and the pot that heats up the wax. The blonde girl that…read morehelped me was excellent. She gave me information on all the waxes and which type would work best for me. She really knew her stuff. She was extremely friendly and knowledgable. If you have an SPC card you get 10% off on regular priced items. I was really impressed with the salesgirl here. The shop is small but it had everything I was looking for and they are extremely helpful!

On the plus side parking is easy and close to front door, from there on nothing to brag about. One…read moregirl working inside was talking to a customer, and completely forgot to recognize we'd even walked inside. I walked around for a few minutes looking for a particular hair product "moroccon oil treatment" still no help from store employee. Found it and saw it was priced over $40. ( usually pay around $34 other places ) Turned and headed to leave out the door, thinking now she'll say can I help you. But no, walked on out and without a goodbye. It's convenient and close to home, but I'm not willing to overpay for a simple item.

I ordered my first Kapenzo hair system last September after wearing hair from another company for…read moremany years. Since I wasn't familiar with other types of units, I decided to try Kapenzo after following an IG account where the woman only wears Kapenzo hair and it looked so amazing on her. I have been so happy with my unit!! There was a little discrepancy in the size but I sent it back and it was fixed and now it fits well!! Abi is very knowledgeable and so kind and helpful through the ordering process, I love my Kapenzo so much I just ordered another one last week and I can't wait for its arrival. Thank you Abi and everyone at Kapenzo for all you do!!

The customer service is a privilege to experience!! I'll never buy beauty products at a big box…read morestore or beauty supply store again. All Star Beauty values our community more than any other store could!