I reached out to Brow and Skin Co to make an appt for my friend who had recently lost her husband…read moreand dog and is in a really bad place. We had planned a girls day of shopping, nails, lunch and brows. Sheron was super sweet and communicative with scheduling the appt. We arrived a bit early and I texted Sheron to let her know. She greeted us at the door and escorted us in the room which was gorgeous. Very calm and soothing with plants, beautiful decor, calm music and it smelled great. It felt as we knew Sheron! We talked about getting older, music, spa things, products, etc. It was like hanging with a friend who does your brows. She did explain what she was doing with my friend and addressed her concerns and answered questions. I LOVED the result of the brow tint and wax and thought she did a beautiful job, I will be back for Sheron to do mine! This was my friend's first time with tint/wax so I'm still waiting to hear if she will keep it up. Thank you Sheron for a great start to our day and for being so kind and professional.

It's not easy to find someone in the brow department. Brow and Skin Co. offers Wonderful work…read moreshaping beautifully defined, natural looking eyebrows. Greats studio, clean, private, excellent decorum. Will return!

Mehri is the best threading beautician I have met in the Nashville area. She's a total…read moreperfectionist, very kind, and thorough. Every time I know I'm going to get the best service possible. Lots of laughs and she does a phenomenal job!!! Highly recommend her!!!

I'm so happy I found this place! Mehri is amazing, she listens to you patiently and delivers…read moreexactly what you ask for. She's so sweet and accommodating as I was developing a Stye on my eye

I found this gem of a place while on a hunt for someone to thread my eyebrows. This was my first…read moretime experiencing threading and this place did an amazing job. No more eyebrow waxing for me..... Threading is the way to go.. She took her time with me and explained what the benefits are and gave me a heads up on her movements. My eyebrows look awesome!!!!

I've been coming to Brow & Nail Spa at CoolSprings Galleria for a while, and I've always had great…read moreexperiences. The staff has consistently been professional, and I've never had any issues until today. A technician with short blonde hair did my service. I came in only to have my eyebrows threaded. During the appointment, she asked if I wanted my upper lip done, saying it was included, so I agreed. After that, without clearly asking my permission or explaining there would be additional charges, she continued threading other areas of my face, telling me to turn this way and that way. I assumed she was just cleaning up the area or that it was part of the service. When I went to pay, I was shocked to see a $60 charge. That was never discussed beforehand, and I would not have agreed to those additional services had I known they were extra. I paid because I didn't want to argue, but I left feeling misled. I want to emphasize that this review is about this specific experience, not the business as a whole. I've had many positive visits here, and the other technicians have always been honest and professional. My only concern is that customers should be clearly informed about any additional services and their cost before they are performed. Transparency is important, and I hope this was just an isolated incident.

I see Micah for Brazilian waxes every 4-5 weeks and she is amazing. I always feel comfortable and…read moreshe does a great job. I've been here for 2 years and after reading in particular the poor reviews... felt the need to share my experiences. This studio is such a comfortable and safe place. They have complimentary drinks and have comfortable seating when waiting. The rooms are nice and clean with a comfortable bed. Especially if you are getting more than one area waxed. All of the staff are welcoming, considerate of your needs, and polite. Concerning the negative reviews, no I have never been offered incentive to leave a good review. They let you look and give you a mirror to check if there are any hairs left on your body. If you see some speak up. I had a time, not with Micah, where I saw some hair and the esthetician was more than happy to wax that area. Pain? Seriously, it's a wax and they do hurt. Everyone's pain tolerance is different but they are in no control over your pain. Overall, I recommended this studio to many of my friends who have told me that they thoroughly enjoyed their experience. Not everyone's experience is the same, but I couldn't be happier with this studio and Micah.

So fast! I couldn't have been more appreciative at the speed, professionalism and quality of result.read more

Sugar Baby is awesome. Molly did my first sugar waxing Brazilian a couple weeks so I had to come…read moreback. Molly is so nice was amazing throughout the whole process from checking on you to maintaining a conversation with you and answering any questions you have. I highly recommend you come here even if you're hesitant to get it done, just do it, you will not have any regrets coming here because she made so nice and easy. Thanks Molly

Did not know what to expect. I've had waxing services for decades and was ready for a change…read more She was lovely! Her place is adorable. I have to say, this waxing experience rates #1 as my LEAST painful waxing experience EVER! It was fast and I loved the ambiance. I will definitely be back! Check out Sugar Baby Body!!! #waxing #hardwax #waxwithlesspain #havefunwaxing

I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

I had called Nooshin salon in desperation for my hair to be repaired. I had a terrible experience…read morewith my last hair appointment and needed major color correction. Not being from TN and just on a visiting trip, I wasn't sure who to call to help. I called several salons before I spoke with Myrena and she was so lovely and comforting. I went in for a consultation and she guaranteed that my hair would be fixed and look beautiful in no time. I went from blonde to brunette. She added extensions and matched the exact color I wanted. I couldn't be happier with the turn out. She was so detailed and it was quicker than I had expected. She was an absolute dream. Thank you, Myrena for being my new hairstylist/colorist. I will be seeing your regularly now. I really appreciate all that you did for me and how accommodating you were to me and my daughters. Lastly, the salon was so clean and they took all the precautions for COVID. I felt so comfortable there.

I'm not happy of my hair cut, some part of my hair is shorter than The another part, she couldn't…read morecut my bangs very well . And the hair styler talked to much ,and asked too much personal questions.

I can't even begin to put into words about how great of a facility this is. From the time you walk…read morein the door you're made to feel so welcomed. The aesthetics are top tier and it's soooo clean. The check in process ran smooth and was hassle free. Regan is so sweet! She made the check out process just as smooth. Love her! This was a total surprise to come here. I've always wanted lip fillers, but finding the right person seemed to be the issue. My best friend did her research and came across Kristin's instagram and the rest is history. I got a full syringe of filler. My friend received several units of Botox and hydration for her lips. She was blessed in the lip department, so filler wasn't needed. I can't recommend Kristin enough!!! I'll sing her praises for years to come. She throughly explained the procedure and ensured I was comfortable throughout the entire process. You can tell the passion is there and she will get you your desired look. This will not be my last time. She has found new clients in my friend and I.

The design team did a great job with the interior. Delcy gave me an amazing Dermaplane facial. It…read morewas a little short, time wise, compared to other dermaplane facials I've gotten, but the results were still amazing. I do wish there was someone doing brows on site. I'd return sooner if they offered brow services. Price points are higher than average; even for Brentwood.

one of the BEST pedicures we have ever had. My friend and I are very picky about our pedicures. We…read moredecided to try this place out. IT has a special room for the pedicures it relaxing and dark. The massage was amazing and the ladies did not hurt! We will be back!!!!!!!!!

Edited again:::…read more After my second not so fabulous experience with this nail place my nails shredded. The polish flicked off with zero effort. I realized there wasn't a base coat applied. Simple tiny error. So after 4 days I went back in and guess what. ...they were KIND. And responsive. And helpful. Sooooo I changed my stars back to 5 and I WILL be returning to Tran. She was so wonderful and I felt taken care of and in very capable hands. I thanked God many many times for this experience. Go girls. Keep loving WELL. Edited .... Read below for my initial thoughts experience. Well. Sadly one of my nails (ONLY the polish) chipped within about 20 minutes. I think the guy forgot the base coat. I went back in and they did NOT seem pleased m nail polish chipped. Like it was my fault. All I did was buy water at the grocery. Should've been an easy task for fresh gel sealed nails. Well after he fixed it. (Grumpily). 5 more nail polish chipped nails in TWO days. Worst nail experience and I do NOT feel welcomed to come back in my o get it fixed. Now I'll be finding a NEW nail place that is kinder and knows what they're doing!!!) (Initial encounter experience) Today was my first visit. I loved it. I just called ahead, walked in and got a drink. Bless 'em!!!! Fabulous service and awesome atmosphere

Had a signature massage and facial. Everything was great from the moment you walk in you start to…read morefeel the relaxation, the friendly staff, the salt room, and services were incredible! I've had Nico and Elvis for the massage. Will definitely be booking again.

Don't go UNLESS you have high expectations and don't want to leave because you are so relaxed and…read moreyour skin feels soft as a baby! We were able to schedule a mother/ daughter spa day on short notice ( it was during the week. I highly doubt we would have been able to do that on the weekend) and Jayla made us feel like royalty! The vibe is exactly what you expect from a spa. I will be traveling from Georgia again to pamper myself at Spa Haus again !!