Came with my daughter to complete her registration and get an insurance quote. Sergio with the…read moreinsurance department was very helpful. The whole process went smooth. This is a great alternative to the DMV.

I have been a AAA member for at least a decade. I rarely use the services and rarely visit the…read moreChula Vista Office. My normal office to visit is Mission Valley, where they greet you well and they are very kind to any members, and kind to whomever walks through the door. I visited Chula Vista office on 5/22/25 for lunch break. I walked in and an AAA Lady up front sized me up and down. I waited for her to verbally greet me, and that did not happen. She gave me that 'teacher to student condescending acknowledgement of my turn in line' look. As she waited for me to respond to her, I waited for her to "speak". After about another 45 seconds she says, "What do you need?" ...I was shocked. Not, 'Good afternoon', 'Hi, how may I help you?', 'Hello, what may I help you with today?', nor 'Welcome to AAA..' no greeting. I responded that I am here for DMV Registration Services. She replies by looking at me incredulously, "Well as long as you are a member..." and pulled out her pointer finger while saying it, indicating that I was not AAA Member. I ignored her when she asked for my AAA Membership card. I already had it ready on my Apple Wallet for her sour attitude to scan me in. Once she did that she directed me to the DMV Services line. She was still being rude and with horrible customer greeting and triaging service. The AAA Lady at the DMV Services area greeted me well and was customer service friendly. I was able to get everything completed in about 7mins. The AAA Lady who handled my Member Services last name on my card update, I think her name was Karla, was very nice and very efficient. She verified my AAA card and account info and updated it with my current last name information from my REAL ID. I was super happy with her customer service. The visit was about 12 mins total. The rude AAA Lady up front triaging customers was a 50s aged white woman. The nice DMV Services AAA Triage Lady was a 30s aged hispanic woman. The very kind AAA Services Member Analyst (I think her name was Karla?) was a 30s aged hispanic woman. The DMV & Member services portion of my visit saved my visit and this is why I gave 2 stars. The initial intake greeting desk AAA Lady is why I took off 3 stars for this particular visit. I have since visited this office again on 05/27/2025. I will update my review for that visit in a week.

I've been buying my round trip tickets to S&S Travel Agency for a long time. Osie Santos is the…read morebest. Always find the best airfare deals, short layover and easy to talk to.

We have been getting our travel ticket at S & S Travel for over a decade now. We like doing…read morebusiness with Osie of S & S Travel because she is very diligent. Osie's customer service is above and beyond. Our family highly recommends S & S Travel for your travel needs.

Very professional, knowledgeable and easy process. To give 5 scores for both Mr Samson and his…read morewife.

First time to use Samson Travel. As soon as I walked in I told them that I needed to book a PAL…read moreflight to Manila. I told them that I was recommended by a friend to look for Cora, the travel agent. As soon as Cora heard me, she cleared her desk with what she was doing and sprang into action monitoring the PAL booking system, checking for the exact date I needed for the best airfare. She is proactive and thorough. Thanks to Cora's expertise. This experience reaffirmed that having a local travel agent is not just about convenience. It's about like Cora who will go extra mile to turn your expectation into reality. She was recommended by a friend and will certainly be doing the same in the future. Highly recommend her assistance.

I don't normally write reviews but this is an exception. Every not so often you run into someone…read morethat is a pro at what he does and trustworthy which is very refreshing in today's business world. We needed help in securing our residency in Mexico wich we found very confusing. Jorge made everything so clear to understand and took us through step by step path to reach our goal. We are so great full for his honesty through out the process and highly recommend Jorge. Thanks again Jorge. Bill and Steph

Boy oh boy, was I glad I hired Mr. Jorge Gonzalez. I'll be…read morehonest -- I thought I had this handled. I speak Spanish fairly well, and I had already navigated family immigration processes like residency and citizenship in the United States. I figured hiring a facilitator for my Mexican immigration process might be a waste of money. I was wrong! ! ! Jorge is a seasoned veteran when it comes to Mexican immigration. Before I even hired him, he patiently answered my questions, and from the way he responded, I could tell he knew Mexican immigration regulations and procedures inside and out. His professionalism and depth of knowledge immediately impressed me -- and that's when I decided to bring him on board. Best decision I could have made. Jorge is meticulous with documentation. He clearly explained what I needed to do before my interview, helped ensure all my paperwork was properly translated and apostille, and always gave me the option to save money by doing certain legwork(translation and apostille)myself if I wanted to. No pressure -- just solid guidance. When my wife and I arrived at the boarder for my appointments, Jorge walked us through every step of the process -- from Mexican customs to the Canje and the immigration office. He made sure we understood exactly what was happening and what to expect. Now, let me be clear -- the Mexican customs and immigration staff were highly highly professional the entire time. But like any government system anywhere in the world, there can be glitches. We hit one. What should have been a quick five-minute stop at customs to process the Canje turned into a 35-45 minute delay. The officer asked me to sit down while he verified my visa in the office, not to get in detail I had conflicting information on the Visa. That's when things could have gotten stressful. But Jorge? He immediately notice the delay and went into action. He started making calls to his contacts, checking whether Mexican system where down or if he could adjust appointment time if necessary. He anticipated the problem before it became one. Fortunately for me, customs resolved the issue and cleared me to proceed -- that was the moment I truly understood the power of having a professional facilitator in your corner. As someone who works in government, I understand how important it is to build strong professional relationships within the agencies and industries you oversee. The same applies to facilitators. They cultivate professional relationships with the government agencies they work with -- especially when interacting with them on a daily or weekly basis. Having someone with those established connections can make a significant difference when unexpected issues arise. Mexican immigration can be extremely detail-oriented. If your paperwork isn't perfect, you can easily lose hours -- or days. I did not want to be the person getting turned away because of a missing document or technicality. Something that should take a couple of hours can quickly turn into a days or week if you're misinformed. When we arrive at the Mexican immigration Jorge does must of the documentation review with the immigration officer. With Jorge on our side the documentation and procedures was very smooth and trough out the process Jorge inform us of every step of the process. If you're considering an immigration visa to Mexico, I absolutely recommend Jorge Gonzalez. I know I'll be working with him again -- my end goal is Mexican citizenship, and there's no question who I'll trust to help me get my Mexican citizenship hassle free. If you're thinking about taking the plunge, do yourself a favor and get a pro in your corner. Hope this helps.

Were able to book flights to Phillippines without any problems and schedule shuttle to/from LAX to…read morehome.

Awful communication. Never informed us of our flight being cancelled. Come to find out the day of…read moreat the airport that there's no flight! Lost a whole week of my vacation and several reservations. Will never come back. Do not use this company.