Update: More emails…read moreand phone calls but no response. My account it still being charged every two weeks. This is getting ridiculous. Despite past reviews here about the lack of communication, we subscribe to the service for some organic produce on base since September of 2015. The reviews were spot on, really really horrible communication. We took a trip overseas and froze the account for a month, which was 2 delivery. It took 3-4 phone calls and emails to get the refund, and surprisingly, the boxes were not delivered while we were gone. It went downhill after that... The website doesn't have updated list all the time, so when they don't have something we requested, it's usually replaced with whatever. I mean, we had 3 bags of oranges for one week. That doesn't make sense, oranges for cauliflower and broccoli? It took 3 months to get one refund back when they couldn't get access on base during one of the Monday holidays. Now it's been almost two months since I've called and left emails trying to cancel the service. Have not gotten a refund and is still being charged. Would not recommend to other.

[UPDATE: I still have had no communication from FAD, but I did receive a refund in my Paypal…read moreaccount today. So, I'm adding a star to the rating.] I am all for supporting local businesses, and that's why I started service with this group. I paid $30.00 (auto-debit from my Paypal account) for 10 units of produce to be delivered every Thursday. I received two deliveries, and then I canceled the service. I was billed for the third delivery, but it was never delivered. When I emailed the company directly AND through the website, I received no response. It has been a full week, and still no response. I simply asked to either receive my third deliver or get a refund to my Paypal account. I have heard nothing, so I'm assuming this was a $30.00 lesson in "don't pay until you have product in hand" and "don't ever allow anyone to auto-debit your accounts, Paypal or otherwise!" As far as the produce goes, most of it was good. On the second delivery, I received a basket of cherry tomatoes that were overripe. About 1/3 of the tomatoes were split open and leaked all over the rest of them. I emailed the company about the tomatoes, but I received no reply. The carrots were very soft but usable. The avocados had a lot of black parts in them, and I had to throw one out altogether. I got corn on the cob in both deliveries, and I was very disappointed because it was perfect picking time for the corn, but the ears I received were very bad (lots of missing kernels, very uneven rows, and not sweet). The second delivery of corn like this is what made me decide to cancel. Most of the fruit we received was good, and the green veggies were good, too. I gave 2 stars because of the poor communication, poor produce (that was in season and should have been very good), and the fact that I never got my last (paid for) delivery after I canceled. My advice: go to the farmer's market.