I can't believe I am writing about another awful vet experience, but after speaking with other vets…read moreabout what transpired here, I feel like I have to. I was ripped off by extremely unprofessional vets and now I'm in collections for essentially dental work done on a clearly dying cat. My senior cat had bleeding of the mouth and wasn't eating as much in late 2024, so I brought him in. The vet refused to even touch him because he was hissing and upset. What kind of vet is scared of a cat? He didn't look into his mouth at all and sent me home. I came back some days later and we finally drugged my cat and looked to find he had some gum bleeding and needed a tooth cleaning and scheduled that. I also had to get expensive blood work done twice because he had high levels of something they didn't want him to have with anesthesia. Fine. But it delayed things so much that my cat gradually had his tongue hanging out and he couldn't eat. We go in for dental work in January 2025 and after several hours I am called in to get him, but first the vet wanted to talk to me. My cat had a massive tumor on the underside of his tongue. He was a senior cat who I was already force feeding wet food to, who was in immense amounts of pain, and now it was all making sense. Mouth cancer is extremely aggressive and it's not recommended to try to treat, according to many sources I asked, especially for a senior cat. A feeding tube or whatever else would have made the poor guy completely miserable in his final years and I would not have been able to afford it in the first place. They found this tumor and proceeded to do the dental work anyway, charging me over $1k of money I did not have and needed to use care credit for. Vets I have asked about this have since been appalled and stated they would never proceed without asking the client first if they thought expensive tooth cleaning would even be worth it. Because it wasn't. Mere days later, his quality of life was so bad that I had to put him to sleep. So thanks for the $1k+ tooth cleaning for my dead fucking cat. Really awesome.

Much better than most of the hospitals in the area that I visited, they tell you what they're gonna…read moredo they give you a reasonable appointment they do it and it doesn't cost any more than they said

The office staff, vet techs and the vets are great at Harbor Pines. We brought in our highly…read morereactive Shih Tzu terrier to have his rear examined because it looked inflamed and he was scooting. We also asked if it was possible to sedate him to remove the mats and burrs around his face. Carson, our terrier is a rescue who had been abandoned four times during his first year. We are his fifth and final family. While he reluctantly allows me to brush his body and have his feet and butt shaved, nails clipped, he goes berserk when you bring anything near his head. One groomer called his to pick him up because he wouldn't allow them to touch him at all. He bit another groomer. Another veterinary clinic prescribed him anti anxiety medication which didn't work. We placed a muzzle on him and the veterinarian brought in the best vet tech ever! He tightened the muzzle, held and pet Carson during the exam. The tech also cleaned his butt, expressed his anal glands and clipped the matted fur around his face and on top of his head. He looks great! This is the same dog that required two vet techs to double muzzle him to put medicated drops in his ear and after 30 minutes, came back and told us that they were unsuccessful. The office staff went out of the way to call our previous veterinary clinic to obtain vaccination dates as the previous clinic redacted all dates on the records that they forwarded. Costs were clearly explained and agreed to before work was done. Veterinarian suggested trying to clip areas around the muzzle rather than sedate him. She was patient and listened to our concerns. If you are looking for top quality service at reasonable rates, check them out. You won't get fancy coffee, freshly baked cookies or an assortment of beverages and snacks. You will get kind, competent staff that will treat you and your pet with respect and make you feel welcomed.

Updated Review: I recently left a negative review simply because I could not reach the office to…read moremake an appointment. I've never had the business owner call me an apologize. My review had nothing to do with the office itself but the fact I couldn't even reach them. I just got off the phone with Dr White and I gotta say I respect him reaching out and so quickly implementing some changes. If you can get through to someone they are wonderful. Unfortunately for me I had a suffering dog who needed to see the vet I called and called and was placed on long holds 15min+ on multiple occasions spanning two weeks. I never got through! I went back to my previous vet because I could actually schedule an appt. I had been a client for a couple years and was always pleased with everything. They need to figure out what's going on...

New Yellow Labrador Retriever ('Bruce', a7-year-old) rescue whom we adopted, so we needed a new…read moreveterinarian for a wellness check. We turned to Ocean Pet Clinic (OPC) and to Dr. Aiden Rahbari. We were so very impressed and happy with Dr. Aiden and his most pleasant staff. In two visits, Bruce was updated with a shot and we had him chipped. Bruce also claims to like to visit the Vet (they have treats!). We'll be back with Bruce in about six months for a follow-up visit and Bruce wants to get his teeth cleaned. Meanwhile, Bruce is ready for new and exciting adventures with his people Mónica & John!

Great Doctor Great Vettranian…read more Highly experience over 9000 surgeries Very caring Great follow up reasonable fees I strongly recommend Dr Aidin .

Dr. Moeller and the staff at Pacific Coast Animal Hospital are amazing. She was an angel when it…read morecame to our senior dog Jax, and provided the best care for him in his golden years. Our boy had some spinal issues amongst other things as he got older, and Dr. Moeller was always honest when it came to his prognosis and also never pushed unnecessary treatment or medications. I was desperate at one point and asked about an arthritis treatment, and she explained why our pup wouldn't be a good candidate for it which I appreciated because it was a very costly medicine, and in the end she was right. When she did advocate for treatment, I followed her lead and I am glad I did because it helped our guy live his final days somewhat comfortable before we had to say the hardest goodbye. The prices are also extremely fair coming from another clinic in Hermosa beach that was very high compared to this practice. We now have a 6 month old puppy named Penny and we just recently saw Dr. Moeller for her first wellness visit. She was once again wonderful and Penny was so happy to meet her and the staff. We look forward to many healthy years at Pacific Coast Animal Hospital and we plan on bringing our kitty in here for care soon too. Also- the front desk staff, and the vet techs are wonderful, patient and caring. I appreciated how kind and helpful they were with Jax and now our Penny girl. You will not be disappointed with any of the Drs here- they are all wonderful and will provide your pet with the best possible care.

I was beyond disappointed with my experience at this clinic…read more From the very beginning, the customer service over the phone was poor. I had to call to reschedule my appointment, and the experience was frustrating. I requested a Friday appointment, but they scheduled me for Thursday instead. Then, after rescheduling, they never canceled my original appointment. The staff came across as impatient and, at times, rude. Unfortunately, the experience only got worse once I arrived. The appointment felt more like a financial transaction than a vet visit. Before the vet came into the room, I told the staff that my dog doesn't like his back legs or ears being touched. I shared this so they could approach him appropriately and make the visit as comfortable as possible for him. The vet did not perform a physical examination or even attempt to examine him. Instead, the visit consisted of telling me which vaccines he was due for. She then left the room, and I was left wondering what exactly I had paid the $70 exam fee for, considering the entire visit consisted of her saying, "Well, he's due for all his vaccines." I also asked for a refill of Bravecto. The receptionist who came into the room to discuss pricing told me that if I did not complete the $60-80 heartworm test, they would not provide the refill. Since Bravecto itself is a flea and tick medication and does not require heartworm testing, this felt like another unexpected expense added to the visit rather than a clearly communicated medical recommendation. To make matters worse, the vet prescribed anxiety medication for my dog and told me I had to either purchase it immediately or, if I wanted to think about it and come back later, I would have to pay another $70 exam fee just to have the prescription written again. That policy felt incredibly frustrating and came across as prioritizing revenue over patient care. Overall, the entire experience felt like it was about money at every turn rather than providing thoughtful, compassionate care for my dog. I left feeling unheard, disappointed, and with very little confidence that my dog's best interests were the priority. I will not be returning to this clinic, and I would encourage others to look for a vet practice that places more emphasis on quality care, communication, and building trust with pet owners rather than maximizing charges.

After 10+ years of patronage and tens of thousands of dollars of investments with this Vet clinic,…read moreI wanted to share my recent experiences here! First, I would NOT recommend that anyone take their pets to this location or patronized any of their subsidiaries or specialists' referrals. I will say that the ladies in the front desk area are lovely, sweet people and over the years, I would often bring or purchase them with holiday gifts for their service, however the recent change in Management is horrendous! I've learned that Manny is the "new" Practice Manager and in my opinion is doing a horrible job! I've learned that several clients, including myself, have recently left this location due to lack of accurate information, gaslighting patient for clinical errors and the poor service/response rate from management. I recently called out errors on one of my pet's vaccinations chart and had to provide my own receipts to Manny and team for them to even acknowledge the inaccuracy. He insisted that he was correct until I presented the receipt showing otherwise. This is poor leadership; I never got an apologize for that! I recently had to endure a terrible conversation with Manny today where he was just determined to be RIGHT, rather than engage in active listening, again, terrible leadership qualities, zero accountabilit! If he is in charge over there, I would advise pet owners to steer clear! I have never written anything negative about this clinic until today! That means something. I decided to follow Dr. Sanchez at Animal Hospital of South Bay in Palos Verdes, CA. She is a compassionate leader who deeply cares about the patient and owner. I will only work with providers, referrals or clinics who put their patients FIRST! I had an awful experience at western Vet and the dental group that they referred me to recently. Good leaders take responsibility- you will not find that at this location anymore. BEWARE PET OWNERS!

Dr. Veit is my dog's primary vet and we love the level of care she provides. Our dog isn't the…read moreeasiest to work with, but the team here is always patient and knows exactly how to handle him. They're quick to help as soon as we arrive, and we've never had long waits in the lobby it's always in and out. Everyone is super friendly, professional, and helpful. We highly recommend this clinic for all your pet's needs! :)

This is a wonderful vet and urgent/emergency care. There are warm, friendly, honest and fair in…read moretheir pricing. And in guiding you through a plan if the care gets more complicated. I could ask questions, get responsible answers. They are empathetic to the struggle people experience loving their animals and the panic of when an illness or treatment can get costly. The facility is so accommodating and comfortable too.

First of all this place is extremely overpriced. I know that, but I continued to go there because I…read moremistakenly assumed that overpriced meant it was higher quality. I was willing to accept high prices because I care about my dogs. Today, I went to get a simple nail trim and heartworm test to continue our flea and heartworm medication. I paid for the dogs services took them home and when I got home, realized that two of my dogs nails were obviously cut below the quick. I was very concerned about this because the reason I pay $40 for a nail trim is so that they can be done right and no one mentioned to me that anything had happened. I called to ask if they had noticed if something had happened to my dog and was told yes that they'd cut it. It had bled. They stopped the bleeding and it should be OK which NOBODY told me when I checked out. When I told them that they should've said something and I'd like a discount for my service today (which was total over $500 by the way) they told me no. I will not be back to this place because honestly if you can't trust someone to do a nail trim or at least let you know when something went wrong. I would not trust them with bigger things.

Knowledgeable and kind. Dr Nestrick brought her vet van to my apt to check my elderly cat, who was…read moreterrified of being in the car. I found the veterinarian to be Extremely gentle and understanding of my cat, as well as knowledgeable and kind to me during a stressful time. Although we decided against putting down the cat at that time, she sent me a condolence card when she heard that my pet had passed! I have recommended her, and will continue to recommend this doctor.

If you don't want your pet's last hour to be a scary car ride to the vet, call Dr. Nestrick…read more She'll come to your home and euthanize your pet in a safe place, and you don't have to cry in the car all the way home.

I have been going to Peninsula Pet center for about two years now, i have taken my 3 fur babies…read moretheir Jack & Ziggy micro bullys and now my mixican puppy baby Kyle. The staff is amazing doctors and vet techs. I have gone through kennel cough with my two oldest, along with surgery needs for my bullys palette and breathing issues. Hunter was our first vet tech, naturally good with our very anxious Jack. Also helped talk us through our questions as preparing for surgery is nerve wrecking. this is not the closest vet center but i do the drive because my babies are safe and happy there.

It's hard to say much about the back technicians because I can't see what they do. I can tell some…read moreof them are caring and hard working, but my dog is very stressed when she has to go back there. Even when drugged and exercised to her limits (which are many). It's sometimes a bit concerning when they take her back and don't take her treats, or when I know they didn't use them, so she'll probably always be afraid of the vet. But Dr. Ogino and Dr. Tong, at the least, have been great with her. She doesn't need a muzzle with them, and they've never suggested it, even though they aren't the first vets she saw. I can't remember the names of everyone at the front, but Rachael is a treasure when it comes to Trupanion insurance. Marissa has fought for us many times when they've tried to deny us coverage. Ani is super patient and gives us clear communication via text. I know there's another young girl who is always super friendly, and another women I've seen in both the front and the back that always greets my pup and has often calmed other clients as my pup practices her manners at the vet, because I really try hard to show her she doesn't need to be scared of the vet, but I understand not everyone is as great as the people I mentioned above.

Where do I start- Jasmine is absolutely phenomenal. She has been my pet sitter for years now and…read morealways treats my babies as her own. My cats have two very different personalities and she has always catered to them both so well- never pressuring them (I've had sitters do that before). She's like an animal whisperer for real! As well as her even helping my friends and family with their animals; including dogs, fish, reptiles of all kinds and even birds. She's picked up and transported many times for us all. She has options as well for training, light maintenance (washing and cutting), and she'll always have your spot looking better than you left it. The biggest reason I'll forever choose 24/7 Pet Sitting and Transportation is because the service only gets better, Jas doesn't take her responsibilities lightly. My babies are safe and I never have to worry or ask for an update- Jas is on top of it all. I highly recommend her for all your pet needs.

Jasmine is great and my cat loves her. When she came over today my cat came running to her begging…read morefor her constant attention. She has a lot of compassion for animals . My cat is special needs now with lots of medication so it's good to have someone who understands sick animals . Jasmine is someone you can trust with you pets in sickness & in health . She lives locally but works all over LA do give her a try!

My pup has always had skin issues so getting her on allergy meds and using anti-itch creams is…read morepretty common. Unfortunately, she got a little hot spot over her eyebrow and because she's sooo good at scratching (especially at night) her little bumpy turned into excessive scratching, swelling, and the area started to feel warm to the touch. Our vet wasn't able to see her in a timely manner so we took her to Thrive and I'm sooooo grateful for the care provided. I called and spoke to Kristen who did a phone intake and sent me a link to fill out some general information. I arrived within the hour and Princess was seen fairly quickly. They took her back for an examination and a while later we were meeting with Dr. Hong and she went over her evaluation. I forgot the name of Dr. Hong's assistance who also went over all the details and cost of treatments. Everything is itemized so you know the costs ahead of time. I felt well informed and made decisions for the care of my dog. While I hope to never have to visit Thrive again I'm very grateful to know it's in the area.

I love this establishment!! One there was NO wait time the rep gave me a specific time to be there…read morewith my dog! The staff is caring and helpful with Dean (he was having issues with his paw )They kept me updated with everything that was going on!!