Took my pet for a check-up and was surprised with bad news and was really upset until i checked out…read morewith the two receptionists on duty during the morning time. These two ladies at the Sandy Springs location are golden to this company. Thanks for allowing me to laugh and put a smile on my face after the news i heard from the doctor.

This location is horrible it started off with the receptionist she continued to file a claim under…read morean inactive policy and when I called my insurance they told me it's because she continued to file under a inactive policy. They called to walk her through it when staff should already know how to file insurance claims. She still couldn't figure it out to the point where I ended up paying close to $400 for my pet visit out of pocket and had to file a claim on my own. Dr.Duran review: Careless provider my pet was seen with GI upset diarrhea. This isn't my first time having my dog seen for this at BluePearl westside (this was the best location that has now closed). Anytime she was seen for this matter they would give her medical support in the clinic and also provide GI SUPPORT for when I got home. For a $400 bill all she did was give her gi soft prescription food. No anti diarrhea/nausea medication to go home with no extra probiotics. Only probiotics I have is the ones I had previously brought. No type of supportive care. I called back up there today two days later because my dog is now vomiting after I specifically asked her for something stronger and she still wouldn't give any prescription. She's the type of provider that wants you to spend unnecessarily amounts of money. If she gives you two options and you choose the cheaper one she give you piss poor care. unacceptable Never had an experience like this with bluepearl but they will not be getting my money anymore. Go here at your own risk . Attached are images Vomit of the food Dr.Duran prescribed my animal wasn't even vomiting initially this is when I called back today and her tech stated that she's wasn't going to do anything else and was not helpful. Leaving with more problems than what we started with.

So far i've had the best experience here. I used to go to Weiuca Animal clinic but their overall…read morecustomer service wasn't that great and then when Covid hit they didn't open the door for me and wouldn't answer the phone while I was outside in plane view of them. Pandemic or not, there is no excuse for unprofessionalism. So I stopped putting up with their terrible service and tried Trusted Friend. Oh and to back track, I just remembered how the decided they were making an executive assumed decision with my dog by putting a needle in her that I did not approve! Ugh, that makes me irate! Anyways...... When calling Trusted Friend, immediately my call/s were answered, appointment made the same day and they had an efficient covid protocol in place. (And that is exactly why I don't accept excuses.) I parked, made the call, vet associate came out and grabbed the fur baby from the back seat, was in for maybe 15 minutes and done. Easy freaking peasy! Payment was done at my car window and I was off with my day. So that was a while ago and I should have made a review back then but I was prompted today because they have AJ who works there and I have been texting about the updated shots and getting some paperwork over by email. Seriously, every time I text or email, AJ is on it! Super responsive and helpful. I absolutely love it! Promote AJ or give him a raise please! He is definitely a role model in customer service!

I've been a client for about 2 years and I highly recommend this clinic. Dr. Ifkovits always takes…read morethe time to examine and discuss his thoughts and different options for your pets. I really appreciate the prompt service and thoughtfulness of this clinic.

I have a new veterinary clinic! So pleased with the staff, the vet Dr Lee, and the overall…read morepractice. Their focus was all about making my dog feel better. Terrific!

Awesome practice with friendly staff who take time to attend to your pets needs. I've used them for…read moremany years and they always put the health of your pet first. They truly care deeply about your pets wellbeing.

I'm thoroughly impressed with the exceptional care and warm hospitality provided by the entire…read morestaff, from the doctors to the vet techs. They truly embody a Fear Free philosophy, which has been a game-changer for my older dogs who experience stress. The special touches, such as offering cheese and affection, make all the difference. I'm grateful for the membership program, which not only saves me money but also provides peace of mind, especially when unexpected issues arise. The fees are incredibly reasonable, with a membership fee of $99 and vaccination costs starting at $42. I wholeheartedly recommend this animal hospital to anyone seeking top-notch care for their beloved pets.

My cat was limping on her back leg and of course I couldn't get into my vet so I called and got…read moreright in and they are the greatest! They take great care to make sure your pet isn't scared, for may cat they wrapped her in a blanket so she could hide. Thankfully she did not get hit by a car but her paw pad was infected and they gave her antibiotics and anti inflammatory shot, and some wipes to clean it at home. I am going back in 1 week to get it checked out to make sure it is healing. This was a great experience and they were there when I needed them! I may just switch from my regular vet to here because they are never available! Also, it is very convenience in sandy springs in a strip mall with easy parking and easy to get in! Loved it!!!!!!!!!!!!

I took my cat to this place on october 25th because I called them and told them that my cat couls…read morebe constipated, they advised me that it could be a life threatening action illness that he's experienced, and it could be a blockage when I get to this location which they told me to come early because they close at three p m.Which is not the case. I get there and they told me that my cat needed a $3500 procedure which I didn't have so they're only my other choice was to put him down. I paid $200 to have him put down and I had to give my baby a hug and kiss for the last time and leave him up there because they told me that he's getting so bad that he wouldn't even live through the night.. Thank goodness, my mom checked another location that said. That he didn't need that procedure. It was adult procedure and all he had to do was be drained. and placed on a urinary diet. which he wasn't misdiagnosed that they were trying to give him the incorrect procedure. I don't know if it was a money grab or what but also I went to go get a refund after I collected my cat and took him to a different location. And I only got refunded a $137. They told me the full thing was just the 200 plus the $91 for The Visit which I understood. I couldn't get back, but I didn't. I understand why they didn't break the pricing up correctly. When I went back to get got the refund as well. I was told they don't close that 3, any day of the week they close at 6. ih ave suffered an extreme amount of grief for that 3 hour time frame that I thought my cat was being put down. I'm really gonna have to seek therapy after this. They were in the process of euthanizing him when I went up there to pick him back up. They were gonna let my cat die because of mistaken procedure. and no apologies

I appreciate the care and concern all the staff show Rascal!! We will be back the next time we…read moreneed assistance. He prances through the shop like I am back!!

I cannot say enough good things about the Animal Emergency Center of Sandy Springs. I came in…read moreabsolutely terrified for my kitty, and from the moment I arrived, they immediately helped calm me down. The entire staff was incredibly kind, compassionate, and reassuring during a very stressful situation. Dr. Slider, DVM, along with the rest of the team, took excellent care of my cat and explained everything thoroughly, making sure I understood what was happening every step of the way. I never felt rushed or dismissed, and it was clear how much they truly care about both pets and their owners. If I ever have another pet emergency, I will absolutely come back here. I'm so grateful for the care they provided and getting my kitty back to good health.

I wish this was a better review based on my experience with Animal Emergency Center of Sandy…read moreSprings. Brought my dog here after observing her struggling to poop. Called before coming here, so they were ready for her visit. I thought it was odd that the employee took her back to the exam area, but told me that they'd call when the vet was done. Waited in the car for about an hour when the call came to pick up my dog. Met with the vet, and he told me that he expressed my dog's anal glands, but also asked if I wanted him to do more tests to ensure there wasn't also something else going on with her. I told him no, paid the vet bill of over $400 which included a small bottle of antibiotics for her, and brought her home. She didn't struggle with pooping after her vet visit. Gave her the antibiotics twice daily until she was done with her meds. She didn't seem to have any lasting effects. Two things that I didn't like were: 1. Me not being able to go with my dog to the exam room. 2. Being told that there may be something else wrong with her but not being provided a good explanation about what it was.

Dr. Duncan and Mica were the absolute best. They are kind, clear and ready to answer any questions…read more There was no wait and they were able to help my puppy right away. If you need a vet and can't wait for your primary care - they are the perfect solution. Prices are reasonable and they go through each item with you before hand! Couldn't have picked a better place.

I had the greatest experience at Blue Pearl in Sandy Springs with a receptionist name Candice, her…read moreenergy is so welcoming she put a smile on my face by her heartfelt interactions with myself and customers. I would definitely want her to run my business.

Although this was the hardest day of my wife's and my life, Gentle Touch made it the best moment it…read morecould possibly be. While no one wants to go through this immense pain, I highly recommend using Gentle Touch if you have a fur baby near their time. If you have any doubts, concerns, or are simply unsure if it's time yet, I highly suggest setting up their consultation/evaluation appointment. They will help assess your pet and give you honest feedback on their condition. They were so accommodating and compassionate, and I truly believe they are doing God's work. Our baby boy got to transition at home in his favorite spot, eating his favorite food, and went peacefully. We and our baby boy will forever be thankful to Dr. Jones and Carmelle of Gentle Touch.

I cannot express how kind and caring Dr. Christi & Carmelle are. I was devastated to have to say…read moregoodbye to my 6yo beautiful brindle boxer. Cancer really does suck. Dr. Christi and her vet tech, Carmelle, went above and beyond in their explanation and care of in-home euthanasia from start to finish. I cannot recommend them enough. Their kindness and caring was exceptional and really made me feel so much better even though my heart was shattered. Thank you both so very much! -Andrea & Angela